Customer Ratings & Reviews
- Model:
- WFLS900N/B
- SKU:
- 6505725
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the great sound quality, comfortable fit, and good fit of the LinkBuds S True Wireless Noise Canceling Earbuds. Many appreciate the battery life, light weight, and portability. Some customers have noted connectivity issues. Others mention concerns about the volume and software.
This summary was generated by AI based on customer reviews.
Connectivity can be spotty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great, and these have some really cool control / app features. The bluetooth connection can be a little spotty sometimes. I'll have music playing, but when my phone rings, it won't answer the call in the headphones. Only happens on occasion and it's when I have more than one phone connected, hoping a software update will fix that; It's the only reason these aren't five stars for me.
I would recommend this to a friend- Pros mentioned:Sound quality
Average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved them for a while but they ended up not working for me. Noise cancellation was better than apples pro
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Oogooh, Thank you for the feedback on your experience with your Sony Linkbuds S. While we're glad you like the excellent noise cancellation, we regret to hear that they are no longer working. We would like to know more about your concerns or issues with these earbuds so we can better assist you. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the Linkbuds S:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam
- Pros mentioned:Comfort
Excellent!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave these to my mom for her birthday, it was her first pair. Never had issues with them, uses them pretty regularly, they are also more comfortable than the Sony wf-1000xm4 in my opinion.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matt, This is a great birthday gift idea! We're very happy to hear that you and your mom are enjoying the comfortable fit of the Sony Linkbuds S. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound qualityCons mentioned:Battery life
Battery life unacceptable
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds but 2 years in and the left earbud is losing battery life so fast it makes them un-useable. Other than that I like the sound quality and the features.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AndrewB,
We're glad that you like the sound quality of the LinkBuds S. It's unfortunate that you are experiencing battery issues. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Sound Connect app).
Please note that usage hours may vary depending on the settings and usage conditions. You may refer to this link for more information:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539655.html
You may also find the troubleshooting steps on this link helpful:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html
If the headphones are not working properly, reset and initialize the headset. Please refer to the steps on these links:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
Hope this helps. If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com.
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
Great but weird texture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second pair of these. The the case is matte black and scuffs super easy. I previously had the white ones and the inside coating if paint wore down really quick which made the inside look real dirty. The exterior was great tho and felt higher quality than this one. This version feels a little cheaper made. Other than that its great sound and easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Benjamin,
Thanks for sharing your review and experience with the LinkBuds S. We're glad that you like the sound quality and user-friendly functions of the headphones. Your feedback about the design is greatly appreciated. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Good sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the least expensive yet high quality and great sounding ear buds available.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cfreeman62, we're glad you like the sound quality of our product! With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you very much for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Some of the best on the market!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was super easy and they sound amazing!! I love how customizable they are in the app and you can EQ them to your liking. Definitely my go to earphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PedroV, Thank you for the great review! We're thrilled to hear you love the ease of setup and amazing sound quality of your Sony Linkbuds S. And good to know you're enjoying the variety of presets and custom features to match sound quality using the Sony | Headphones Connect App that tailors sound to your personal preference. Thanks for choosing Sony! -Sam
Linkbuds S
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely great earbuds. They’re the second best sounding earbuds I’ve used, right behind the AirPods Pro 2, and even then they’re pretty close. They have a lot of nice features and they are very customizable thanks to Sony’s app. ANC is pretty good, although they’re behind Apple imo, and same with transparency mode. I had some issues with multi point connection and i ended up disabling that feature. But overall they’re really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi splatoom,
Thanks for sharing your review and experience with the Sony LinkBuds S. We're glad that you like the sound quality, dedicated app (Sony Headphones Connect), noise canceling function, and Ambient Sound Mode of the headphones.
Your feedback about the multipoint function is greatly appreciated. We would like to know more about your experience with the multipoint function and help you out. Please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
-Ralph
- Pros mentioned:Sound quality
Love Sony Link Buds!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are awesome. I had old Sony ear buds that I loved but they finally wore out. These are even better than the older ones were. I would recommend them anytime.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JanR,
Thank you for being our Sony valued customer! We're delighted to hear how much you love your new Sony LinkBuds S. We appreciate your recommendation. Thanks for choosing Sony! - Kris
Good for the price. Great on sale
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, great pair of earbuds that i only have a few complaints about. They feel good, sound great, and are very easy to setup and use. Battery life is superb and these earbuds live up to the Sony name. Only complaint that i might have is keeping them in for long periods of time (5+ hours or more) starts to irritate my ears. Connectivity while walking can also be a bit glitchy at times, but supports a far range and doesn’t often trip up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Frank,
Thanks for commenting! We are so happy to know your satisfaction with the amazing sound quality, ease of setup, premium built quality, and long-lasting battery life of the LinkBuds S. We are sorry if you are having a comfort issue when wearing them for long periods of time and if you are encountering some connectivity issues.
For optimum fit, comfort, and to keep your LinkBuds S from falling out, we always recommend following the steps on these links:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00262839
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000536462.html
You may also find this article helpful:
Why do my ears hurt when putting on and wearing headphones? - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00015243
And for connectivity or sound cuts out issue, the following link may help you solve this problem:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00232102
With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.
If there's anything we can do to help or you may need more information/technical assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Sound quality
Ear buds
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nose cancelling is phenomenal. Blocks out ALL outside noise! Love them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KellyN, we're glad you love your new LinkBuds! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
I'd strongly recommend these:
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like em a lot! They're made to fit any ear canal. It's easy to go from ambient listening to noise-cancelling by tapping the left earbud. Volume can also be controlled by the touching of the earbud(s). And - that battery last longer than other earbud brands I own.
I would recommend this to a friendBrand response from SonyListens
Posted .Sound perfect Steve! We're glad to hear that you are enjoying the new WFLS900N/W wireless earbuds. With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you so much for the 5-star review and for choosing Sony! -Craig
EarPods sony
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good that sounds perfect quiality and soft.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SaidM,
Thank you for choosing Sony!
We couldn't be happier to hear that you found the WFLS900N to have perfect quality and softness! Your positive feedback truly brightens our day, and we appreciate you taking the time to share your experience. Thank you for your support!
Best regards,
-Fred
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and an even better price. I use these everyday and love them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Katey,
You made the right choice! We're thrilled that you are enjoying these amazing headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality headphones, great noise canceling capabilities
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SammiG,
Perfect! We're thrilled that you are enjoying the noise canceling function of the LinkBuds S. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Might work for you
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds but they fall out of my ears sometimes. Wish the stayed in better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KelseeB, Thanks for sharing your feedback on the Sony Wireless earbuds. We're glad that you like the sound quality. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. If you haven't already, you can visit the links below for detailed instructions on how to change the fitting supporters for your LinkBuds and how to wear them correctly. This will help you obtain optimum fit/comfort. https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000456408.html - https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Best buds yet
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a single complaint about these other than why didn’t I get them sooner? The features are excellent, the noise cancellation is too much sometimes, I catch my self yelling! I love them and they last forever!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DFred, we're glad you love our product! With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing SONY. ~Earl
Favorite earbuds so far
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ANC on these is great. Fairly dark sound profile but balanced enough for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Spencer,
Amazing! We are extremely pleased to know your satisfaction with the incredible noise canceling feature and superb sound quality of our LinkBuds S. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
It's decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good quality, volume is nice, not a 5 because I didn't like how it fit in my ear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Billy, Thank you so much for taking the time to leave us a review of your Sony Linkbuds S. While w're glad you like the excellent sound quality and volume output of these earbuds, we regret to hear that you're having an issue with the fit. If you feel the size of the earbud tips does not fit to your ears, change the earbud tips. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The size of the left and right earbud tips may be different.
The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam
Frustrating battery life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds were great for the first year maybe a little less. Then after an update the earbuds don't last more than 7 minutes on a phone call. I would not recommend these to anyone else. They are now e-waste on my shelf. I've resorted back to my Galaxy buds that have been working like new for 5 years now even after being put through the washer once and multiple sessions in saunas at the gym.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JPBEFX, thank you for taking the time to share your feedback regarding the LinkBuds S. We sincerely apologize for the difficulties you've experienced after the update, particularly with the battery life during phone calls. We understand how frustrating this situation can be.
To address the issue, you can follow these troubleshooting steps:
- Clean the sound openings and microphones using a soft, dry cloth or a cotton swab.
- Consider resetting and initializing the LinkBuds.
Reset: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html
Initialization: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
Your unit comes with a 1-year warranty. If assistance is needed, we suggest reaching out to our technical support team. You can find their contact information here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for considering Sony products and for letting us know about this issue.
Best regards,
Stephanie