Customer Ratings & Reviews
- Model:
- WFL900/H
- SKU:
- 6493580
Rating by feature
- Sound Quality
Rating 3.8 out of 5 stars
- Battery Life
Rating 3.7 out of 5 stars
- Connectivity
Rating 4.0 out of 5 stars
Customers are saying
Customers commend the LinkBuds True Wireless Open-Ear Earbuds for their sound quality, open-ear design, and comfort. They appreciate the ability to hear their surroundings while listening to music and find the earbuds comfortable to wear for extended periods. However, some customers have concerns about the fit, battery life, volume, price, and bass.
This summary was generated by AI based on customer reviews.
Neat idea bad execution
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For as many features as this has its not worth the price for one specific reason they can't be used individually (left won't work without right) now onto the bugs it constantly registers a tap when nothing's touching it... It constantly stops music hangs up calls it's not a viable headset for professional use
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mikey,
While we're glad you like the open-ring design, we're sorry you've been running into difficulty. We'd love to troubleshoot this and make this a better experience for you. The Sony LinkBuds support the use of one unit by itself. In this case, only the unit that has been removed from the charging case will turn on. Even if you are using only one unit of the headset, you can play music with the unit you are wearing. However, when Service Link is turned on with the “Sony | Headphones Connect” app, use the right unit of the headset. You cannot use only the left unit of the headset.
Check that the touch sensor on the earbud you want to use by itself is set up to support the use of one earbud at a time. For more details, visit this helpful link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00229345
We also recommended updating the firmware of the headphones (via the Sony Headphones Connect app) for optimum performance. If the headset does not operate correctly or wide area tap works unintentionally, follow these steps to troubleshoot this issue: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000467224.html
Should you need further assistance, you may send us an email at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess
Uncomfy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were uncomfortable for my ears but they wasnt bad
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Chan,
Thank you for sharing your experience with the WF-L900 LinkBuds. We are really sorry if they didn't fit you well. This is certainly not the experience we wanted you to have with our premium headphones. The WF-L900 LinkBuds comes with different sizes of fitting supporter to suit different ear shapes. For optimum fit, comfort, and to keep the LinkBuds from falling out, we always recommend following the steps on these links:
Wearing the headset - https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Instructional video - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275798
Note: M-sized fitting supporters come attached to the left and right units of the headset at the time of purchase. If you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size that fits your ears better. The size of the left and right fitting supporters may be different.
You may also find the following article helpful:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00276822
With LinkBuds, you are always connected with your everyday life. Comfortably wear them around the clock as you hear sounds around you transparently, feeling nothing on your ear, while you remain in touch with people and places, without ever having to pause your personal soundtrack. LinkBuds bridge your daily life and the entertainment you love, wherever you go, whatever you do.
If there's something we can do to help or you may need an information/technical assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you very much for choosing Sony.
Best regards,
Romeo
Sony Social Support
- Cons mentioned:Fit
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds keep popping out of my ears, despite changing support sizes
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jquez69, We regret to hear about your experience with your LinkBuds wireless stereo headset. If you haven't already, you can visit the links below for detailed instructions on how to change the fitting supporters for your LinkBuds and how to wear them correctly. This will help you obtain optimum fit/comfort. https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000456408.html - https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number: Issue:
Telephone Number:
Sincerely,
-Craig
Use for Windows, but just about meh for all else.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I learned anything with these buds, it's best to use them with Windows OS. It makes the most of the hardware this product has to offer.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jouten,
Thanks for sharing your review and experience with the Sony LinkBuds. We're glad that you are enjoying these headphones with a Windows OS computer. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great Sound, Not an Audiophile Though
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sound for how they are. Full transparency when not in use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dave, That's awesome! We're happy to hear these LinkBuds deliver amazing features in a uniquely transparent, open ear audio design that links your content and what’s happening in your surroundings. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for offering a fantastic rating on the product! -Jess
Earphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok not as comfortable as I thought but could be better
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Acr090816, Thank you for taking the time to review the WF-L900 LinkBuds. With LinkBuds, you are always connected with your everyday life. Comfortably wear them around the clock as you hear sounds around you transparently, feeling nothing on your ear, while you remain in touch with people and places, without ever having to pause your personal soundtrack. LinkBuds bridge your daily life and the entertainment you love, wherever you go, whatever you do. Thanks for sharing this review. Jay
Great fit
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what they intended. You can listen to music while hearing your environment. So comfortable I only remember I have them in from the low battery warning. Wish they were a bit louder.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshuaP, thanks for commenting! We're extremely pleased to know your satisfaction with the very comfortable fit design of your LinkBuds. We greatly appreciate your input. Thank you very much for your purchase and for choosing the best brand, Sony! - Romeo
- Cons mentioned:Fit
Cool but poor sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool idea, but they fall out easy and the sound is subpar.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Thomas,
While we're glad that you appreciate the unique open-ring design, we regret to hear if you find the LinkBuds sound quality subpar and they did not fit you well causing them to fall out. We’d love to help you troubleshoot your problem to make sure your LinkBuds is great.
If the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance. If the part of the headset where sound is output is not oriented correctly toward the ear canal, the sound quality may sound poor or the left and right sound localization may sound misaligned. The LinkBuds may also fall out or feel uncomfortable during use if you don't wear the LinkBuds properly or the ear fitting supporters are not correct for your ears.
Medium-sized (M) ear fitting supporters are attached to the LinkBuds at the time of the purchase. If they are too big or too small, select a different fitting supporter to help the LinkBuds fit better and feel more comfortable. We recommend starting with the larger sizes and working your way down to the smaller sizes until you find the best fit.
Please make sure to follow the guide from this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275647
For detailed instructions on how to properly fit and wear LinkBuds Truly Wireless Earbuds, please watch this instructional video: https://www.youtube.com/watch?v=FT-QIP2FeMM
For low sound quality, please check our help guide link to isolate and troubleshoot the issue: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445760.html
If you need further assistance regarding your product, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess
Sony earbuds
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great product that allows your to hear surrounding area when wearing. Comfortable fit. Recommend listening to reasonable volume level. If looking for load base and high volume when listening to your favorite tracks. I do not recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael,
Thank you for the 5-star rating! We're dlighted to hear you like the ambient sound, comfortable fit, and volume level of your Sony LinkBuds. The all-new Open-Ear Earbuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. LinkBuds are comfortable enough to wear all the time and smart enough to adapt to your life – keeping you connected to the people and entertainment you love. Thanks for choosing Sony! - Kris
- Pros mentioned:Design, Sound qualityCons mentioned:Battery life, Volume
Great at first
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I picked these up in early 2022 shortly after they were released. The design is an interesting concept, and I applaud Sony for trying something different with their earbuds. Another positive is that they're using recycled materials for the product and doesn't seem to have a negative impact on the physical quality. The case is also compact which is a plus. There have been a lot of firmware updates for these earbuds, which can be updated through their app. Some have added new features which was nice. As other reviews have mentioned they do require some attention to getting the fit right. I played around with each of the fittings for a few days before I finally found something that worked. No, they don't have a lot of bass as they sit over your ears and not in your ear canal. The sound signature is similar to larger open back headphones but in a smaller earbud format, which I enjoy. They aren't as loud as you expect earbuds to be and at higher volumes people around you can definitely hear what you're listening to. With that being said I found that volume levels required in quieter office and outdoor settings didn't leak much sound. The battery is hands down the worst thing about these earbuds and my reason for the average rating. For the first 1.5 years everything seemed pretty good, I got near the advertised battery usage. In the last 6 months or so the battery has fallen off a cliff. One of the earbuds has trouble charging, it is constantly on low battery even though I have the case plugged in and earbuds should be charging, I can't get more than 20 minutes of use out of that earbud. It takes constant fiddling to get the earbud to sit in the case properly to charge and will stop charging if I pick up the case and put it in my bag. I have tried cleaning the case and earbud but nothing has helped. This is apparently a common problem with these earbuds after trying to troubleshoot. The other earbud lasts about 90 minutes now.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi lunchbox, while we're glad that you like the features and design, we regret to hear that you're having trouble charging one of the earbuds. This is definitely not the news we'd like to hear from you. We'd love to help and turn your experience around.
We have some troubleshooting steps available on the Help Guide that may help fix the problem. For reference, please check: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445822.html
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
Solid earbud for those that like earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you like earbuds this is exactly what youre looking for! 5 different sizes of wingtips to get a good fit, and the features are solid. The only other non-airpod option for earBUDs is the Galaxy Beans, and the freebies i got with my previous phone purchase about 2 years ago died, didnt feel like getting a second pair
I would recommend this to a friendBrand response from SonyListens
Posted .Hi theZumpano, We are extremely pleased to hear you are enjoying the all-new Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds and you appreciate the assortment of ear fitting supporters in various sizes to ensure there is a great fit for all ear sizes. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you so much for your purchase and for the 5-star rating! -Jess
Not my cup of tea
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These wmthings felt strange. Maybe 2.0 would be better. Hurts a bit after a few hours
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Izpapicho, We're sorry to hear that you're having issue with the WF-L900 LinkBuds. You can isolate this issue by following the Headphones Troubleshooting Guide: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00204483.
If you are unable to resolve your concern, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the WFL900:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
- Cons mentioned:Connectivity
Review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one is uncomfortable. I didnt used. I just tried 15sec and hard to connect with iphone.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BaasandorjC, We apologize for the discomfort and connectivity issue you experienced with your Sony Linkbuds. We understand the importance of having a comfortable fit and seamless connectivity. We recommend changing the fitting supporters to another size to comfortably and snugly fit your ears and to prevent the earbuds from falling out. You may refer to this link for the instruction manual video and for additional information:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
And for Bluetooth connecitivty issues, please refer to these links:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445717.html
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445787.html
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
- Cons mentioned:Battery life
Very disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for the price I would have thought it would last more than 3 months. Day 116 and the right earbud has a buzz regardless of the content, and the left earbuds contact sensor has come loose.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan,
Thanks for reaching out to us with your concern. We're so sorry to hear the left earbuds contact sensor has come loose and you're hearing unwanted noise on your LinkBuds. Please note we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have, and your earbuds has a 1-year warranty from the date of purchase. Allow us to help and turn this into a pleasant experience.
If you hear buzzing, popping, crackling, or vibration noises from your Bluetooth headphones that sound different than the more common static or distortion sounds caused by environmental interference issues, contact our Product Support team or please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Hope to hear from you soon.
Sincerely,
Jess
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps falling out my ear. Definitely not what I expected
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Unknown,
We regret to hear if the LinkBuds did not fit you well causing them to fall out. Allow us to help you and turn your experience around. If the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance. The LinkBuds may also fall out or feel uncomfortable during use if you don't wear the LinkBuds properly or the ear fitting supporters are not correct for your ears.
• Check that you are wearing the headset properly in your ears.
• Select a different size fitting supporter and align the protruding part of the LinkBuds with the cutout on the fitting supporter. Make sure to insert the fitting supporter completely.
• After attaching the fitting supporter, check that there is no movement on the LinkBuds. (Shake your head back and forth.)
Note: If they fall off or move in your ears when you shake your head, select a different size. The best fitting supporter may be different for each ear.
For detailed instructions on how to replace ear fitting supporters and wear LinkBuds Truly Wireless Earbuds, please make sure to follow the guide from this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275647
LinkBuds keep you connected and in control of your everyday music by combining superior fit, open-ear styling with high call and sound quality. Should you need further assistance, you may send us an email at socialsupport@am.sony.com with the following details:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number
Regards,
Jess
- Cons mentioned:Battery life
Terrible battery wish I could return.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight, and great for calls but the battery life is terrible at like 3.5 hours and charging them for 10 minutes does not give you the hr of us like most others like airpods or buds+. I can't even return these because they are out of the window.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Resv,
While we're happy you like that they are small and light and amazing for calls, we're sorry to know if the available operating time is short or the battery power does not last long. Check the Available operating time in your model's Help Guide for operating times of the headphones on a fully-charged battery.
Ref: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447703.html
If you set the following functions, the available operating time of the battery becomes short.
• Equalizer
• DSEE
• Speak-to-Chat
• Function to launch the voice assist function by your voice
• Service Link
•Sound quality mode during Bluetooth playback: Priority on sound quality
If you run the above settings at the same time, the available operating time of the battery becomes even shorter.
Note: Be sure to store the headphones in the charging case after use. If the headphones are placed in a pocket or bag, they may recognize that they are being worn and turn on by mistake.
For additional information, refer to this helpful link: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449917.html
We also recommended updating the firmware of the headphones (via the Sony Headphones Connect app) for optimum performance. The software update improves the general performance of the unit and includes key features, applications, and bug fixes.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/downloads
Should you need further assistance, please let us know so we can turn your experience around. You may send us an email at socialsupport@am.sony.com with the following details:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess
- Cons mentioned:Fit
Returning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will return these. Fall out of my small ears and the larger adjustment pieces hurt my ear. I also did not find a good APP for this model. Too expensive to not even have a "find my earbud" feature.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TXHome,
Thanks for reaching out to us with your concern. We're sorry to hear if the LinkBuds did not fit you well causing them to fall out and you're considering returning the unit. Allow us to help you and turn your experience around. The LinkBuds may also fall out or feel uncomfortable during use if you don't wear the LinkBuds properly or the ear fitting supporters are not correct for your ears.
• Check that you are wearing the headset properly in your ears.
• Select a different size fitting supporter and align the protruding part of the LinkBud with the cutout on the fitting supporter. Make sure to insert the fitting supporter completely.
• After attaching the fitting supporter, check that there is no movement on the LinkBuds. (Shake your head back and forth.)
Note: If they fall off or move in your ears when you shake your head, select a different size. The best fitting supporter may be different for each ear.
• If you wear the headset for a long time, your ears may start hurting. Use the headset while taking breaks periodically.
Please make sure to follow the guide from this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275647
The LinkBuds support Sony Headphones Connect app that allows you to customize audio settings and Google’s helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound, or checking their last known location in Google’s Find My Device app on your smartphone.
If you still have the unit and you need further assistance, you may send us an email at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number
Sincerely,
Jess
- Cons mentioned:Fit
Not worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had these for about two months or so an the right ear is completely low ended up ordering another version of sony buds that are cheaper an work much better. These buds are very uncomfortable for the ear an you can hear all outside noise.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Cassey,
We're so sorry to hear you are having volume difference between the left and right earbuds. This is definitely not the customer experience we want you to have. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. The LinkBuds may fall out or feel uncomfortable during use if you don't wear the LinkBuds properly or the ear fitting supporters are not correct for your ears.
• If you feel that there is a difference in volume levels between the left and right sides, change the fitting supporters to another size that fits your ears better and feel more comfortable. The size of the left and right fitting supporters may be different.
We recommend starting with the larger sizes and working your way down to the smaller sizes until you find the best fit.
• Check that you are wearing the headset properly in your ears.
We have a recommended way of wearing these open-ear headphones. Please make sure to follow the guide from this link:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275647
For detailed instructions on how to properly fit And wear LinkBuds Truly Wireless Earbuds, please watch this instructional video: https://www.youtube.com/watch?v=FT-QIP2FeMM
If you need further assistance regarding your product, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess
- Cons mentioned:Fit
Not worth the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fall out of the ear. Flimsy plastic ring doesn’t hold it in your ear. Dont waste your money. Disappointed in myself for not reading return policy. Stuck with something I can’t even use.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CMartinez,
We regret to hear if the LinkBuds did not fit you well causing them to fall out. Allow us to help you and turn your experience around. If the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance. The LinkBuds may also fall out or feel uncomfortable during use if you don't wear the LinkBuds properly or the ear fitting supporters are not correct for your ears.
• Check that you are wearing the headset properly in your ears.
• Select a different size fitting supporter and align the protruding part of the LinkBud with the cutout on the fitting supporter. Make sure to insert the fitting supporter completely.
• After attaching the fitting supporter, check that there is no movement on the LinkBuds. (Shake your head back and forth.)
Note: If they fall off or move in your ears when you shake your head, select a different size. The best fitting supporter may be different for each ear.
For detailed instructions on how to replace ear fitting supporters and wear LinkBuds Truly Wireless Earbuds, please make sure to follow the guide from this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275647
LinkBuds keep you connected and in control of your everyday music by combining superior fit, open-ear styling with high call and sound quality. Should you need further assistance, you may send us an email at socialsupport@am.sony.com with the following details:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number
Sincerely,
Jess
- Pros mentioned:Comfort, Sound qualityCons mentioned:Bass, Connectivity
The most comfortable, but not best sounding
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PROS: * Good audio quality without blocking out the world around you * Unbelievably comfortable * Customizable EQ (in the app) * "Wide Area Tap" is really cool! * Customize taps in the app * IPX4 rating (great for workouts) * Made from recycled materials * 5 wingtip sizes included * Tiny case CONS: * Weak bass (even with bass boost) * No multi-point pairing * No wireless charging == SETUP == The first time you want to use the LinkBuds, you will need to use the mobile app. It does a great job of using simple, helpful images to walk you through both pairing the buds AND how to wear them. After pairing the LinkBuds for the first time, you can easily pair them to any other device without the app. Just open the case, press and hold the pairing button, and then find the LinkBuds on your tablet/laptop/desktop to connect. On the non-software side of setup, Sony includes five different wing-tip sizes to find your perfect fit (extra small, small, medium, large, and extra large). The medium sized tips are already installed. The wing-tips are easy to remove and install, so I highly recommend experimenting with the different sizes to find what works best for your ears. There are no physical buttons on the earbuds, so you interact with them using tap gestures. You can select which taps mean what, and for each bud, using the app. What's really cool is that you don't need to actually tap the LinkBuds, you can use what Sony calls "wide area tap". Instead of tapping on the LinkBuds, you tap the side of your head NEAR your ear. Speaking of customization, the app is also how you can customize the sound quality of your LinkBuds. The EQ in the app gives you full control to find what sounds best to you, or you can go ahead and use several pre-set options. One major complaint about the setup and pairing I have with the LinkBuds is that they do NOT support multi-point pairing. So, while you can pair the LinkBuds to multiple devices, you can only pair to ONE at a time. This means you can't pair to your computer and phone at the same time, which is annoying when working from home. == AUDIO QUALITY == The LinkBuds are an open-back earbuds, which is really cool and unique. If you have owned/used open-back headphones, you know that the audio quality is very different compared to closed-back, giving you a wider soundstage. Does Sony duplicate that with open-back earbuds? Kind of. Any music with vocals and isn't too bass heavy will sound really good, but won't really be as loud as I would like. This makes sense, since the LinkBuds are meant to allow you to listen to your music/audiobooks/calls WITHOUT blocking out the world. You should be able to hear both your content and what's going on around you. Combined with the IPX4 rating, and the LinkBuds are quite possibly my favorite earbuds for outdoor cycling/jogging/etc. How do they compare with other earbuds? Honestly, it depends on what I'm doing. If I'm just going to be at home listening to music and don't want to ear headphones, I would probably use something other than the LinkBuds. The LinkBuds have good audio quality, but not the best, especially if you like music with a decent amount of bass. The open-back design really hurts the listening experience if you want bass (even with the EQ's "bass boost"). Despite the LinkBuds not having the best audio quality I've heard from earbuds, they are my go-to earbuds for not only outdoor activities, but for working from home as well. The LinkBuds are VERY small and have a non-flashy design, which means they don't stand out in a professional setting. Instead of using garbage laptop speakers, or unprofessional-looking headphones, the LinkBuds are fantastic. The audio quality is good, and the mic quality is even better. Everyone said I sounded very clear and the volume was "just right". == BUILD QUALITY & BATTERY LIFE == While the LinkBuds may not be my favorite earbuds for overall audio quality, they are without a doubt the most comfortable pair of earbuds I have ever used. I honestly wouldn't blame anyone for forgetting they were wearing them if their audio was paused/off for an extended period of time. The charging case is TINY. Its small size may be the reason why it doesn't support wireless charging, which is a bummer. Thankfully, it does have a USB-C port for charging, so there's no need for a separate cable to carry around with you. Both the case and earbuds are made from recycled plastic, which gives them a very unique texture and appearance. It may not be for everyone, but I like the speckled look of the white LinkBuds and case. Sony claims that the LinkBuds will give you up to 5.5 hours of listening on a full charge, with an the case providing enough recharging to give another 17.5 hours. This will really be up to how you're using the LinkBuds, but I am averaging a little over 5 hours with volume somewhere between "low" and "medium". If you're using the LinkBuds at your desk, I would just put the LinkBuds in the charging case during breaks to get enough battery life for the full work day. == BOTTOM LINE == If you want a pair of earbuds with a VERY unique look, excellent comfort, and need to hear your surroundings, then the Sony LinkBuds are worth checking out. If you value audio quality above all else (and can or want to ignore your surroundings), then I wouldn't recommend the LinkBuds. I feel that Sony decided that the order of priority for the LinkBuds were: not blocking out your surroundings > comfort > audio quality. This isn't a bad approach to designing earbuds, but it's not going to be for everyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daniel, thank you so much for sharing your details review of your experience using the all-new Sony LinkBuds. Above all, we're glad that you like the audio quality, comfort, EQ settings, and features. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing Sony! Erin