Customer Ratings & Reviews
- Model:
- WFL900/H
- SKU:
- 6493580
Rating by feature
- Sound Quality
Rating 3.8 out of 5 stars
- Battery Life
Rating 3.7 out of 5 stars
- Connectivity
Rating 4.0 out of 5 stars
Customers are saying
Customers commend the LinkBuds True Wireless Open-Ear Earbuds for their sound quality, open-ear design, and comfort. They appreciate the ability to hear their surroundings while listening to music and find the earbuds comfortable to wear for extended periods. However, some customers have concerns about the fit, battery life, volume, price, and bass.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Love them at first, had to return...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing technology with short battery life........
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi EduardoEnrique,
We're sorry to know if the available operating time is short or the battery power does not last long. Check the Available operating time in your model's Help Guide for operating times of the headphones on a fully-charged battery.
Ref: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447703.html
• Equalizer
• DSEE
• Speak-to-Chat
• Function to launch the voice assist function by your voice
• Service Link
• Sound quality mode during Bluetooth playback: Priority on sound quality
If you run the above settings at the same time, the available operating time of the battery becomes even shorter.
Note: Be sure to store the headphones in the charging case after use. If the headphones are placed in a pocket or bag, they may recognize that they are being worn and turn on by mistake.
For additional information, refer to this helpful link: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449917.html
We also recommended updating the firmware of the headphones (via the Sony Headphones Connect app) for optimum performance. The software update improves the general performance of the unit and includes key features, applications, and bug fixes.
We regret to know that the unit had to be returned. We hope you will consider Sony again in a future purchase.
If there is something that we can help you with, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess
Disappointed Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only one works and when I tried to return they would not take them. I usually have no problems with Best Buy but they definitely drop the ball on this one
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Bradley, we're sorry to hear that only one works. This is definitely not the news we'd like to hear from you. Allow us to help and turn your experience around. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BBY Username:
Telephone Number:
Additional Information regarding your experience with the LinkBuds
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Erin
not a great fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound quality was great but they were incredibly uncomfortable had to return.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi InDigital,
Thank you for your review.
While we are pleased that you are satisfied with the outstanding sound quality of our WF-L900 LinkBuds, we are really sorry if it didn't fit you well- and that it had to be returned. This is definitely not news we'd like to hear from you.
The WF-L900 LinkBuds combine a shape that perfectly matches the human ear with an ergonomic design for a more stable fit. For optimum performance, comfort, and to keep the LinkBuds from falling out, we always recommend following the steps on this article:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
We truly appreciate you & your input, and we are hoping that you will consider Sony again on your future purchase.
Sincerely,
Romeo
Sony Social Support
Sound horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These sound terrible for a almost $200 pair of earbuds..if only you could see the disappointment on my face right now..just got them and now Im sitting here like omg how could they sound so bad..I will take these back idc bout the 15% restocking fee!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MissKrizey,
Thank you for reaching out to us with your concern, and we are so sorry for your disappointment. It is unfortunate to hear that the sound quality of our WF-L900 LinkBuds did not live up to your expectations and that you are deciding to take these back to the store. This is definitely not the experience we wanted you to have on our premium headphones.
If you still have the unit, please try following the steps below and see if it improves your listening experience:
For the sound quality, if the LinkBuds are not worn properly in your ears, you may not obtain the correct sound qualities or call performance. If the part of the LinkBuds where sound is output is not oriented correctly toward the ear canal, the sound quality may sound poor or the left and right sound localization may sound misaligned. Please check that you are wearing the LinkBuds properly in your ears and see if it resolves the problem:
Wearing the headset - https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Additionally, the loudness as well as the sound quality of our WF-L900 will also depends on the source that you're playing and audio device that you are using. For additional troubleshooting, you may refer to the following articles:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445760.html
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445796.html
We appreciate you and your input. Should you need more assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Romeo
Sony Social Support
Great earbuds!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are awesome!! Don't have to take them out to talk to someone! Finally!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Devildoll, We are thrilled that you like your all-new Sony LinkBuds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. They feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! Vincent
.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good but I only got these because I lost the other color
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jonjon, Thank you for the awesome review! We're glad you like your new Sony linkbuds. Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you for choosing Sony! -Sam
Hi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very expensive the low quality sound nor because I had the application to fix the sound to my liking...it seemed that I had headphones from the dollar store on...I understand that there are tastes for everything but for my taste they are very bad from the sound and appearance
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Hugo,
We regret to hear that you are not satisfied with the sound quality and design of the headphones. To achieve the best sound qualities of the LinkBuds, make sure that you are wearing the headphones properly. You may find this link helpful:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
We hope you are referring to the Sony Headphones Connect app. With the app's Equalizer/CLEAR BASS setting, you can tailor-fit the sound quality to your needs. For more information, please refer to this link:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447718.html
Additional troubleshooting steps are also available on this link:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445760.html
We also appreciate your review about the design of the headphones.
If the issue with the sound quality is still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Issue:
Additional Information regarding your experience with the WFL900.
Sincerely,
-Ralph
Sony Social Support
So cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing how perfect this is for my needs. Just well built.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jamby,
Thank you so much for sharing your awesome experience with the all-new Sony LinkBuds WF-L900. We are extremely pleased it perfectly suits your needs! We are also delighted that you are satisfied with the well-built quality of these LinkBuds.
With LinkBuds, you are always connected with your everyday life. Comfortably wear them around the clock as you hear sounds around you transparently, feeling nothing on your ear, while you remain in touch with people and places, without ever having to pause your personal soundtrack. LinkBuds bridge your daily life and the entertainment you love, wherever you go, whatever you do.
Thank you so much for the perfect star review and for choosing Sony!
- Romeo
Great to work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent I love this link buds perfect for work outside
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Samsung,
Fantastic! We are so happy that you love your new LinkBuds. We are also delighted that it perfectly suits your outside work.
With LinkBuds, you are always connected with your everyday life. Comfortably wear them around the clock as you hear sounds around you transparently, feeling nothing on your ear, while you remain in touch with people and places, without ever having to pause your personal soundtrack. LinkBuds bridge your daily life and the entertainment you love, wherever you go, whatever you do.
Thank you so much for the 5-star review and for choosing Sony!
- Romeo
Buy this for collection only!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ear not fit, sounds quality is not as good as Compare to other .
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Harry,
Thank you for choosing and purchasing the all-new Sony LinkBuds.
We are sorry to hear that the sound quality dd not meet your expectation and doesn't fit well. This is definitely not the experience we'd like you to have. Sony place a high value on every feedback as this help us in improving our products' design, features, and functionality. Having said that, we'd love to help you troubleshoot your problem and turn your experience around by following the below troubleshooting suggestions.
If you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size that fits your ears better.
The size of the left and right fitting supporters may be different.
Check that you are wearing the headset properly in your ears.
To wear the LinkBuds,
Check the (left) and (right) marks on the headset.
Check the position relation between the ear and the headset when you put the headset unit into your ear.
Hold the headset with your fingers.
Put the headset units into both ears.
Check if the headset is worn properly.
We also recommend trying the steps on the Help Guide to troubleshoot sound quality related issues:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445760.html
I hope this helps. Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
BBY Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
Amazing earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are most likely the best I’ve ever gotten!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Irma, That's really cool! We're thrilled to hear that you feel the Sony LinkBuds are the best sounding earbuds that you've owned. It's awesome to know you're enjoying the outstanding sound quality and comfortable open-ring design that naturally blends ambient sound with digital sound. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for leaving us such a wonderful review! Thank you so much for your purchase! -Jess
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones available. I love Sony products
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dirtymotherfella, That's very generous of you! We're truly pleased to hear you love your new Sony LinkBuds and these delivers exceptional comfort, great sound and call quality. It's good to know that you are connected and aware to people and places in everyday life, without ever having to pause your personal soundtrack. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for commending Sony! -Jess
Sony linkbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are very uncomfortable. Miss lead my sales person. I had them in my ears so not sure if I can return. Not worth the money at all!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CatherineH, we're sorry to hear that you have an issue with the comfort of your Sony unit. When you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size to comfortably and snugly fit your left and right ears. Please check this link for more details.
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html?search=comfort
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned couldn’t get one to work. Don’t know anything else since they didn’t work
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BrandenL, We regret that the LinkBuds had to be returned. This is definitely not the news we'd like to hear from you. Please know that we do have troubleshooting steps that can help fix your problem which is available in the Help Guide and Sony Support website. It is unfortunate that we can no longer help you in fixing the issue with the WFL900.
Your feedback matters to us as it helps us improve our products.
We are sorry for the inconvenience and we hope that you'll consider Sony in your future purchase.
Regards,
Erin
trash, just trash
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are the most terrible earbuds i have ever purchased and since i left out the country im not able to return them.. looks like they are going in the trash. thanks for taking my money
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Nismo,
We regret to hear that it hasn't performed to your standards. This is definitely not the customer experience we want you to have. In order for us to be able to help you troubleshoot the issue, it would help to have a few more details. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. We recommended updating the firmware of the headphones (via the Sony Headphones Connect app) for optimum performance. The software update improves the general performance of the unit and includes key features, applications, and bug fixes.
If the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance. If the part of the headset where sound is output is not oriented correctly toward the ear canal, the sound quality may sound poor or the left and right sound localization may sound misaligned. The LinkBuds may also fall out or feel uncomfortable during use if you don't wear the LinkBuds properly or the ear fitting supporters are not correct for your ears.
Medium-sized (M) ear fitting supporters are attached to the LinkBuds at the time of the purchase. If they are too big or too small, select a different fitting supporter to help the LinkBuds fit better and feel more comfortable. We recommend starting with the larger sizes and working your way down to the smaller sizes until you find the best fit.
Please make sure to follow the guide from this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275647
Should you need further assistance, please let us know so we can turn your experience around. You may send us an email at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess
- Cons mentioned:Fit
It’s ok.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little if’ie on fit and the open ring still kinda blocks some noise unlike the Shokz bone conductive headphones which gives a better experience.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CrystalD,
We're sorry to hear if the LinkBuds did not fit you well and you're not having the best experience with the unit. Allow us to help you and turn your experience around. If the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance. The LinkBuds may also fall out or feel uncomfortable during use if you don't wear the LinkBuds properly or the ear fitting supporters are not correct for your ears.
We have a recommended way of wearing these open-ear headphones and instructional video on the link below.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275647
For the open ear part, the WF-L900 LinkBuds features an Adaptive Volume Control- a smart function that automatically optimizes volume based on where you are. Enjoy lower volume in quiet places and higher volume in noisier environments. You can turn on/off this function from the Sony | Headphones Connect app. It also features Speak-to-Chat. If Speak-to-Chat is enabled in advance, the Speak-to-Chat mode starts automatically when you talk to someone. The headset pauses or mutes the music which is being played. For more details, check out the following link:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449928.html
If you need further assistance regarding your concern, you may send us an email at socialsupport@am.sony.com with the following details:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess
Yeah, but…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are really good, however the sound quality isn’t the best for the obvious reason. They are great if you need to stay connected to the world but like background music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jennifer,
Thanks for purchasing the all-new Sony LinkBuds. We're glad that you like the open-ring design and you are connected and aware to people and places in everyday life, without ever having to pause your personal soundtrack. We're sorry to learn if you find the LinkBuds sound quality subpar. We’d love to help you troubleshoot your problem to make sure your LinkBuds is great.
If the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance. If the part of the headset where sound is output is not oriented correctly toward the ear canal, the sound quality may sound poor or the left and right sound localization may sound misaligned.
Please make sure to follow the guide from this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275647
The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:DesignCons mentioned:Bass, Volume
Cool design and functions, so-so sound quality
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LinkBuds look very cool. Compact and unique, they fit in the ear without anything hanging out of it. Sony markets these as being spatial audio capable, and having DSEE and adaptive volume control. In order to use these capabilities, you are required to use the Sony Headphones app, which can be downloaded for Android or Apple. Going through the setup on my S10 5G, the Sony app required me to set up an account and then take a picture of my ears. Yep, you heard me correctly. Part of the setup and optimizing the LinkBuds for your ear is Sony taking a picture of each of your ears and uploading it to their website. Once you go through the set up within the app and connect the LinkBuds to your phone, it's time to place them in the ears. Sony has a nice video on their support page for the LinkBuds that shows you how they should be inserted in the ears. Due to their unique shape, the LinkBuds don't just push into your ears using a rubber or foam insert to keep them in place in the ear canal. Instead, the LinkBuds ring driver sets inside the ear canal and is head in place by a silicone ring that wedges between the buds and the cartilage in your ear. I believe Sony did this to try and keep the LinkBuds as comfortable as possible. Some folks can get quite a bit of fatigue and pain if in-ear buds are inserted for too long. In addition, sometimes in-ears with foam tips work their way loose. I didn't have any such issue with the LinkBuds. They stayed right where they were at through all sorts of activities. Sony supplies a variety of silicon rings sizes to allow for different ears. For myself, I ended up using two different sizes because for whatever reason one of my ears is bigger than the other. The LinkBuds can be used with music services that have Sony's spatial audio technology like Tidal. I have a Tidal subscription, so I followed the steps in the Headphones app to integrate and optimize the LinkBuds for it. I also use Spotify, and used these two services for listening tests. Listening to Fleetwood Mac's The Chain off of the Rumors Album using Spotify, the sound signature came off as very warm. Maybe a little too warm. Bass was very light, and the midrange totally overwhelmed the rest of the sound. Listening fatigue set in almost immediately. I opened the app and set the EQ to bass boost, and that solved some of the problems. Bass increased satisfactorily, but still was lighter than I am accustomed to. I had to build a custom EQ, turning Sony's True Bass setting all the way to 10, and creating a V shape with the standard equalizer. This helped tame the harsh midrange, provided very pleasant highs, but still not enough bass. This lack of bass must be a result of the open ring design of the LinkBuds. Next up was System of a Down's ATWA off of their Toxicity Album. Here the lack of bass from the LinkBuds became so apparent that it sucked the life out of the song. This led to another troubling discovery with the LinkBuds. When the volume is increased over 75%, you can hear a definite change in sound quality. I don't know if there is a DSP in the headphones that automatically tunes the LinkBuds down when they exceed a certain volume (due to having to have the bass setting so high), but I could distinctly hear as the volume threshold was crossed and suddenly the bass was all but removed from the equation and the treble was also dampened. Basically, the LinkBuds cannot go as loud as many competitors I have listened to before without sounding tinny and average. In conclusion, promising design turned out to be a bit of a disappointment for me. If you like to listen to music at low-mid volumes, and prefer jazz and classical, then I think these will work good for you. Listening to Beethoven's Moonlight Sonata in spatial audio via Tidal was definitely different than when listening without spatial audio. It did seem like there was more depth to the music and that it was more "around" you than just directly into the ears. But the lack of bass weight in the lower registers of the piano during this song, and the way that the sound signature changed when turning the volume up past 75% was disappointing. I feel there are several competitors in this price range (that I own) that have better sound quality.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Dwrecksimus,
Thank you for the detailed review.
While we are pleased you are satisfied with the stylish & good-looking design, comfortable fit, and great functions of our WF-L900, we are so sorry if the sound quality of these LinkBuds did not live up to your expectations. This is definitely not the news we'd like to hear from you.
For the sound quality, if the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance. If the part of the headset where sound is output is not oriented correctly toward the ear canal, the sound quality may sound poor or the left and right sound localization may sound misaligned. Please check that you are wearing the headset properly in your ears and see if it resolves the problem:
Wearing the headset - https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Additionally, the loudness as well as the sound quality of our WF-L900 will also depends on the source that you're playing and audio device that you are using. For additional troubleshooting, you may refer to the following article:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445760.html
Should you need more assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We appreciate you and your input, and thank you so much for choosing Sony.
Sincerely,
Romeo
Sony Social Support
Don't recommend
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned two pairs and both have had the left speaker die abruptly. I like Sony, but these are not it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Acer81,
Thank you for the review and we're sorry to hear what happened with both your headphones. Please allow us to help you and turn this into a better experience. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
Dont do it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad broke after a month and couldn't get a look at by best buy even when i pay for the warranty
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelB,
Thank you for the review and we're sorry to hear that your headphones is broken. Please allow us to help you and turn this into a better experience. Take note that physical damage is not part of the limited warranty of the headphones. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David