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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 465 reviews

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91%
would recommend
to a friend

Customers are saying

Customers often highlight the NWZ-E380 Series Walkman's sound quality, ease of use, and storage capacity as its main advantages. Many users appreciate its long battery life, durability, and reasonable price. However, some customers have expressed dissatisfaction with the screen resolution and the lack of Bluetooth connectivity in the provided headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 465 reviews
  • Rated 4 out of 5 stars

    nice compact player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice and well made player, only draw back is that u have to download music from another computer but with that said it also has a radio tuner built in, be nice if u could charge it from an outlet instead of just usb though

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 4 out of 5 stars

    great player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very light and easy to use very save in battery thank you

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Walkman MP3 player to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Walkman MP3 player. I loved the first, but it didn't last very long. The second one lasted about 10 years with nearly constant daily use. This one is even better in that it has fewer controls but just as much functionality. Amazing engineering!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    great for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows music to be shuffled. Easy to use and small.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to sync music. It's not very expensive. It's easy to carry around not that big or heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great walkman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Walkman. Small compact and easy to operate. Great color slso

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for inexpensive music player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly in my price range Holds a lot of music Easy to use Great for a gift if you can't afford some of the other more pricey mp3

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Almost as good (99%) as an I-Pod.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as sound goes, the Sony rates right up there with the Apple I-Pod. Another good thing about Sony is you do not have to rely on I-Tunes. When you sync the I-Pod you only get what's in your I-tunes library. Not so with Sony. This is a plus in my book. I have both and I strongly recommend the Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    verry user friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    went from a Zune to this and it is much easier to use no unnecessary programs on my computer and very fast and easy to get started over a thousand song/ pics etc.. in under an hour very pleased with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This great little MP3 has good sound and it's easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup - Wish it could fast forward or reverse in small increments of time within a podcast or song - Pressing the right or left arrow just skips to the next song or podcast -

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CubDriver! In order to be able to use either the Fast Forward or Fast Rewind option, it is necessary to PRESS and HOLD the right or left arrow button as shown on page 47 of the help guide of this unit using the following link:  http://146.215.230.18/release/NWZ-E383_E384_E385_guide_EN.pdf ~ Jeannette Sonystyle

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great MP3 player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Easy to use. I like the size of the controls. The sound quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Storage

    Rated 5 out of 5 stars

    Great MP3 Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This MP3 player holds all my music and sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AWESOME PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this MP3 player for my Dad for his Birthday and a few months later he asked me to get him another one because it is so user friendly and works very well. The only reason he needed a second one is because he has so much music to input into an MP3 player. I would definitely recommend this product to anyone of any age.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Storage

    Rated 5 out of 5 stars

    awesome player and holds a lot of songs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The player has great sound and holds a lot of songs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large storage and easy to move music to and from PC.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Mp3 player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my Son. He has told me that it has great sound and bass. He is all about the bass lol. The only thing he carries this in his pocket and some of the paint around the buttons are rubbing off. But he says, that's ok for it is a great player.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for money spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality is good, plus they didn't nerf the volume like some do, add good set of headphones, not the cheap ones that come with players now days, and you have a great MP3 player.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does not fit all my 6Gig of music on 16Gig

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Zune with 8Gig for 4 years and am very happy with it. It has a battery that is not replaceable so looking for a new MP3 player. Thought 16gig $84 Sony would be more than enough for my music and more . Only 62% (3345) of my 5400 songs fit on this player. Some music would either not fit or could not be converted onto player even though that music originally came from a purchased CD. The Sony at least plays my music but when the unit says 16gig you expect alot a music to be recorded. I originally bought the Zune for under $100 but now there is nothing under $150 and I never had a problem adding music. I will not buy an Apple product so will return this Sony MP3 player and keep looking.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Disappointed, thank you for taking the time to write a review. We apologize for the frustration and disappointment this has caused you. Based upon the specifications of this unit; digital copies of movies/songs included with some Blu-ray Disc® (BD) and DVD titles that are intended for portable devices contain Digital Rights Management (DRM) copy protection. This model of Walkman Video player supports the playback of WMV files with DRM when transferred to the portable player using a Certified for Windows Vista® (PlaysForSure​) compliant software such as the Windows Media® Player software. To know more about DRM, please check out this link: https://us.en.kb.sony.com/app/answers/detail/a_id/30691/c/65,66/p/57784,59687,59925,80741/. In addition, please visit this link for more information regarding the specifications and formats supported by NWZE385BLK:
      http://docs.esupport.sony.com/portable/NWZ-E383_E384_E385_guide/en/contents/10/01/01/01.html?search=Specifications. I hope this helps, Dave Sonystyle

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mp3 player. Easy and simple to operate. Holds Hundreds of songs and photos. Also has a fm receiver with good reception.Small and light, easy to take with you. Good sound quality.The only drawback may be the size of the display window. Can be a little hard to read song titles

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Busboy, We appreciate this helpful review about the MP3 Player, very informative. We're glad that you are satisfied with it. I will forward your feedback regarding the screen to the proper department for the improvement of this player. Thank you for choosing Sony. -Jen Sonystyle

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