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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 347 reviews

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91%
would recommend
to a friend

Customers are saying

Customers have good things to say about the NWZ-E380 Series Walkman 8GB* Video MP3 Player. They appreciate its user-friendly interface, sound quality, and durability. Many customers also find the price to be reasonable. While some customers have experienced difficulty powering off the device, the overall feedback is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 347 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good all around mp3 player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special in my book but it does everything it is supposed to. Sound quality and ease of use are good. I have no complaints really.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It was so easy to download and user friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with my purchase. The black surface stands up to wear and tear. It's good to get instructions for use from You Tube because the instructions that are included are insufficient to the unfamiliar. All in all the SONY Walkman has excellent sound and can be easily connected to the car stereo system. I purchased auxiliary "male to male" cables for car use that work perfectly. Good price, too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great size, great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was bought for my wife, this is according to her. Pros: 1-The size is ideal, not too small, not too large 2-bright screen, easy to read 3- good sound quality Cons: 1-hard to navigate menus (she still hasn't learned how to delete a song) 2- no flash card expansion (8G is all the memory you get) overall, a good value for the money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi veggieboy2001, We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you! - Ella Sonystyle

  • Rated 5 out of 5 stars

    If you're looking for music only look no further

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 8gb Ipod touch for some years. I've got to admit that having an infinite number of apps is nice but my tastes have simplified over the years. If you're looking for a device that will play your tunes with a little video on the side but for cheaper than the afore mentioned completion then this is for you. And it suits me perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Storage

    Rated 4 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good fm radio reception, lots of space for music,battery stays charged all day

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Storage

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, but full of sound!!!! Lots of room for your MP3 and a radio to boot

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Compact but full featured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when my 5 yr old player quit. Found it very easy to transfer files and easy to use. Device has a decent battery life for the compact size.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Galacdad, we're glad that you're happy with your purchase. Thank you for choosing Sony! Enjoy! - Ella Sonystyle

  • Pros mentioned:
    Ease of use, Sound quality, Storage

    Rated 5 out of 5 stars

    Great all-around MP3 player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Walkman is easy to use and has great sound. The ability to store so many songs and videos is what really sold me on it. That plus the brand recognition because Sony always makes great products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    excellent mp3 and fm radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use! Uploads music quickly. FM reciever clear as long as there isn't any interference. Small and compact and fit in your front pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want to carry my CD collection in my car and the MP3 player is a GREAT alternative. Plus I can take my tunes with me when I want to listen other places. Takes a bit of time to download CDs especially if you have an established collection already, but was well worth the effort. Easy to use!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed easy to use good sound competitively priced

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Ease of use. Bought it for my dad, he loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good sound. Poor quality ear buds included.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item because my old Walkman was starting to wear out. I like the sound that the new one has, and the radio stations are easier to find, as it has a screen, instead of a dial. Overall, I am glad I got it, at least so far. A couple of drawbacks. One is needing to have a case to protect the screen from scratches. Of course, maybe I am just overly careful. Luckily, I had a case from something else that I can use. And the other drawback is that it has a rechargeable battery that gets used up much faster that regular batteries. And I didn't ask about that when I bought it. I found out that you're expected to recharge it through your computer, which is a pain in the neck for me. But, I was able to get an adapter at another time. So, now I am good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lorelei,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you for choosing Sony! >Joffrey Sonystyle

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far so good, music loads and off loads easily, playback quality is good. Would prefer that I could delete songs from the device and/or add them to a playlist, but this must be done through the computer. Would also be nice if it had some sort of clip option that would allow it to be attached to clothing or a music stand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great MP3 Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace a lost Sony device that I'd had for years. This one has been easy to learn, transfer files, and SOUNDS GREAT.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great value and good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item as a back up to my I-Pod Nano, especially for working outdoors and travel. It is easy to operate, easy to load, and has several good audio setting features. The sound quality is very good---nice low end. A very good player for the price! I will likely buy another if I lose this one.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I commute 1 hour everyday to work this is just what I need small and pratical great sound all the way around

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 3 out of 5 stars

    Good player for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good little MP3 player for the money. Good soft ware and easy to download music. Good battery life. Only problem I have had is when I play on random it plays more of the same songs rather than going through my whole library.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice device for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not want to pay for an I-Pod but wanted a reliable replacement for my antiquated ZUNE, which still worked great- but I was unable to download new music. The SONY seemed right up my alley- inexpensive, yet reliable. OVERALL, I am very pleased with it and would not do anything differently.

    I would recommend this to a friend
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