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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 347 reviews

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91%
would recommend
to a friend

Customers are saying

Customers have good things to say about the NWZ-E380 Series Walkman 8GB* Video MP3 Player. They appreciate its user-friendly interface, sound quality, and durability. Many customers also find the price to be reasonable. While some customers have experienced difficulty powering off the device, the overall feedback is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 347 reviews
  • Rated 4 out of 5 stars

    adequate replacement for ipod classis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husbands iPod classic died and I wanted to get him some sort of replacement for Christmas. I searched to see what was comparable, got good reviews, was easy to use and would work with our iTunes library. This was not an easy task. I settled on this device only to discover that my first pick ran out of memory! I replaced it with the 8GB and that had enough space. I do agree with other reviewers that say it is hard to turn off. You have to get the sequence just right and hit the middle button just right to get it to turn off. It is a smallish device, so it is difficult to maneuver with large hands. We also discovered that it will not allow you to used the included cord in the car if you want to select the songs, use the menus, etc.. Luckily we had the correct cord needed for this already. so far he likes it, but I know he would rather have his original device, which has sadly been discontinued.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I liked my older one better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my older Sony Walkman with this model. I bought my earlier model back in 2008. I liked the operation and construction of the earlier model much better. I hate the hold button function. It is an extra step every time I restart my book (I use this to play audiobooks) The construction does not seem as durable either. I don't expect this to last as long. Why do they always have to mess with a good thing?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    product great, staff sucked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked the store looking for MP3 player. Passed several associates engaged in conversation with other associates. Asked 2 for help and was told "They are over there". Finally a gentleman with a "general Managers" name tag approached me and asked if he could help me find anything. I replied, Yes and glad you said something because I was ready to walk" and I explained why. He was unapologetic and handed me over to a lower level sales person. I probably will not return to BB due simply due to customer service

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi staugustineresident! Thanks for bringing this to our attention. We will forward your information to the proper department. Thank you for your feedback. - Vincent Sonystyle

  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    really like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got for my daughter to hold her music. holds a lot of music. easy to use and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so easy to use holds a lot of music and easy to download music to.

    I would recommend this to a friend
  • Cons mentioned:
    Features

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. Have tried other cheaper mp3 players only to be disappointed with lack of features and poor durability. What good is an mp3 player if it can't handled regular usage on the go. Good Price, Good Product, Happy Me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mark, we are pleased to hear that you're happy with your purchase! Thank you for choosing Sony! Enjoy your new Sony Walkman. - Ella Sonystyle

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great MP3 player for anyone who loves music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy downloads ,small and compact. Great to listen to while you work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great sound and easy to use. Loaded songs without any problems.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave, Good to know that you are satisfied with the Walkman's performance. Thanks for taking time to post your review. - Jerome Sonystyle

  • Rated 4 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much what I expected. I have an older 1G Walkman and wanted more memory for audio books. The only thing I don't like about it is that it uses a mini USB plug-in. I would much rather have a proprietary or micro USB plug-in.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello dbm28748! Thank you for your feedback. We will forward this information regarding the supplied USB cord to the proper department for further review.~ Jeannette Sonystyle

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    GREAT MP3 ITEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LIGTH AND VERSATIL GREAT SOUND AND EASE TO CARRY. LONG TIME BATTERY

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use MP3 player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this MP3 player for about 6 weeks. Love the ease of use and the quality of materials used to manufacture. Great value for your money. Negative is only 8GB of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great MP3 Player.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present! Nice player with great memory. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Easy to use. Good for books on the go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the money. Easy to use. Good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put music on. Color screen is nice. FM radio a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great storage. Great screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate. I take all my music with me to work everyday. No need for a radio in my office.The album cover is easily readable in great screen. I can look for music by genre, artist or song. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Compact and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player works great and I don't run down the battery on my phone listening to music. I like it because I can listen to the music that I already purchased instead of downloading it again.. Battery life is good and it doesn't require internet access to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great player good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great sound easy use easy download from I tunes

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 4 out of 5 stars

    I bought 2 for my boys.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their old mp3 players finally died so, we found these at best buy. My boys both really like the great sound of this mp3. Size is perfect and it seems pretty durable. They also like the screen size. Takes a little getting use to on navigating around but, they are 7 & 10 and have picked it up quickly. It would be nice to have several color options. And a biggie, they need to be capable of using mini sd cards for expanded memory! But, overall, very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Sound quality

    Rated 4 out of 5 stars

    quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small compact easy to use great sound fits nicely in my pocket and doesn't get in the way at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My I pod broke and I didn't want to pay for another one so I researched online and found great reviews on this MP3 player. Best Buy even matched my price I found cheaper some where else!

    I would recommend this to a friend
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