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Customer Ratings & Reviews

Sony - Platinum Wireless 7.1 Virtual Surround Sound Gaming Headset for PlayStation 4 - Black-Angle_Standard

Customer rating

Rating 4.4 out of 5 stars with 761 reviews

89%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 21 Reviews mentioning:
fit on head
  • Rating: 1 out of 5 stars

    SUCKS!

    Posted
    Jromero1703
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Head band too short, hurts the top of my head when playing

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    We can only hope.

    Posted
    bbqhandgrenade
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    had the OG gold and possibly a fat head and since this set has a metal overlay instead of plastic I switched

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So good

    Posted
    nitro
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I'm replacing my PlayStation Gold because after a year the plastic on the Pivot Point broke these seem a lot more stable they have a metal frame at the top with a rubber band to keep them snug against your head and the 7.1 surround sound is amazing

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Very uncomfortable

    Posted
    InsertShortName
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have the golds and they fit fine. These squeeze my head and hurt after just 5 minutes

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good headphones.

    Posted
    Danny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    These are good headphones. My only complaint is that the plastic on your head can feel heavy after a few hours of gaming.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quality Wireless Headphones

    Posted
    ALFIA
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I got these to go with my PlaystationVR, as the bundled earbuds just weren't cutting it. These headphones are great, including a number of VR specific features over the "Gold" versions. The headphones fit nicely over the VR headset. My biggest complaint, though not enough to remove a star, is the headband is a soft rubber material rather than a padded foam of similar headsets. This harder rubber material tends to rub the top of my head wrong. It's not as bad as unpadded headphones, and it might just be my pointy head, but they can get a little irritating to wear for long periods of time. Still, the quality (hello metal headband) more than makes up for the rest.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    High quality with minor flaws

    Posted
    Tomas
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    So I purchased this headset about 2 months ago after owning a Playstation Gold headset (1st gen) Pros: Louder than Gold, AUX input gives flexibility, PC use via bluetooth, Customizable audio modes, battery life pretty good. Cons: Sometimes TOO loud; mic is always picking up little audio if volume is maxxed. Hurts my head after a few hrs, particularly on top.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Sound is GREAT!!! but are uncomfortable

    Posted
    Ricardo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    With this headset you are really inside the game is awesome how the ears reflecting the sound direction, There are amazing but was not perfect because after 2 hours you feel some heavy your head and starting to create some uncomfortable pain around your hear. If you dont play for long time periods this will be great option for you.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    returned same next date

    Posted
    ZaiDAlrawI
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member
    • Top 250 ContributorTop 250 Contributor

    I had to purchase a new pair of headphones for my PS4 Pro and kind of being fancy to replacing my Gold version, but I was wrong Gold version is way better than the Platinum in terms of comfort, connection and mic. I have checked it and compared with Gold myself over an hour and friend to ensure a fair judgment but I had to return it. not comfortable on head and BT connections drops during my playtime.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good not great

    Posted
    Dean
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Head band can get uncomfortable on longer gaming sessions. Sound quality is good. Overall a good headset for gaming.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great sound, not perfect feel

    Posted
    jayceb
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    These sound great, just like the other PS headsets. The addition of 3D sound is awesome. The one complaint I have is that after long periods of wearing them, the headband starts to hurt the top of my head a little.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    really good headset, not great

    Posted
    58akaFIF
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    this headset has great sound and build...it's lacking a good exterior boom mic that would give great quality. it's a little tight for people with big heads and isn't great mixing game/chat audio. sony still hasn't made a great headset like the pulse elites but this is right under it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great sound for the money

    Posted
    RamBoneAlone
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Love my Platinum headset! The ear pieces are very soft and comfortable and the metal construction gives me confidence in its sturdiness. I sometimes wear a hat and glasses with this no problem. The only drawback is it starts to hurt the top of my head after prolonged play, thus wearing a hat with it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great 3D sound on the PS4

    Posted
    Steve
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I had to update my old PS headphones so I got a nice sale on these. Great sound, pretty good battery life, but a little uncomfortable after wearing for a while. The band on the top is a rubbery material that hurts my head after a bit. Still, the 3D is a nice effect if the PS4 games have it. And my PSVR sounds fantastic with these

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not Very Good

    Posted
    Msudol75
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought these yesterday charged them around 6 hrs started playing Call of duty ww2 and by the second, Map they cut out. Come to find out they did not hold a charge. started charging again in about 3 hrs they still they only one Bar & I could not charge them in ps4 rest mod. They run really small feels like a vice grip on my head ( I wear a XL flex fit hat). The head phones sound like they are I a tunnel or some thing. Ill be returning them today.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Could be better. Too expensive for what you get.

    Posted
    FoxVFX
    • My Best Buy® Elite Member

    I really wanted to like these headphones, I've been waiting for them for months. I wanted the simplicity of connecting something and using them, with the surround sound and great quality mic, however after wearing them for a two days straight. I realized that they needed a lot more to be platinum grade headphones. First of all, they are uncomfortable, a lot, I'm an adult and my head it's not that big, so it's not like I was pushing them to the limit, I'm thinking it has to do with the design because the materials are high quality and soft. They are designed in a way where the earcups are fixed, they don't move or adjust to the shape of your head, so when you put them on, they push up against your head. I could only have them on for about 10 minutes before removing them. I can't really say how good the Mic is, my friends said they heard me clear and better than then old PX5's that I had. Sound..... gosh, although they are better than the gold edition and you can customize the audio, it was extremely lacking that boom from the bass, which is surprising because I've another set of Sony headphones (xb950bt) which are for my mobile, and they have much more bass in normal mode than the platinum ones. I just felt that it needed a lot more and I was paying too much for what I was getting. I decided to look for more options and found that bestbuy sells the turtle beach 800 refurbished, for much less, so I ordered those and compared. The difference is night and day, with the turtle beach coming out on top on every category, they even have a charging cradle which the platinums don't have, and can connect to Bluetooth so you can answer calls. A much better deal in my books. I tried the 3D sound with uncharted, but honestly it sounds much better with the 800 elite

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Sounds Great

    Posted
    WhoBlinksAnymore
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The Platinum Headphones sound really good and they look really good. I purchased these after my Gold's finally gave out and once the price came down. I've been using these for a few weeks now and love the 3D sound when playing games. The microphone for chat is great, my friends can hear me just fine. The only negative is the weight of the headphones and the strap that goes over the top of your head starts giving me a headache after about an hour. I did get use to them and it's not so bad anymore. If it weren't for that I'd give 5 stars, I'm a big Sony fan.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Bad Product Overall

    Posted
    TheLute
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this headset when it first came out, after the New Year, and I regret it on all levels. For a Sony product, even though it has bass boost, it's really poor and doesn't even come close to Turtle Beach. It doesn't boom at all. The headset it really only designed to fit a small head. If you have a medium head or bigger, forget it. These things will clamp your skull like you're in a vice. After only playing for 30 min, your head hurts and that pain is like a lingering headache. In addition, it really traps in all the heat because of the over the ear and fake leather covering on the ear pieces. So now you have discomfort from squeezing your head and you're overheating. I have to take Tylenol after playing with these. What you get, the price is way too high. They should be in the $75 range at very best. They are solid and good overall heavy duty quality, but the sound is lacking, even after you mess around with all of the different sound profiles through the app you download. Controls are ok but they are located on the back edge. It would be more convenient to put controls on the outside of the headphones for easy location. They sync pretty fast with the PS4 and PC, which is good. So, definitey choose any other product out there because this one is not worth it. Been using them for months and I wish I could get my money back.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good, but may not be worth upgrade from PS Gold

    Posted
    OldGamer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I've the PS Gold headset and was looking for something more comfortable and better sounding. If you don't already have PS Golds, this might be the right set to buy. If you have golds, you'll probably be disappointed or at least unenthused unless they are broken. This headset is just a little sturdier, just a little more comfortable, and sounds just a little better than the PS4 Golds (which I consider a nice headset for the price). There's really not much difference. However, these also have a few very minor and infrequently occurring cons over the golds: - they seem to have a little less range - they do occasionally hiccup or cut out for just a second - the buttons can rattle when you jiggle the headset (or move your head quickly while wearing) - don't seem connect as quickly or flawlessly. I've had to occasionally turn them back off and on or unplug the dongle and plug it back in to get them connected. If I didn't have a set of PS Golds, I'd probably have no complaints about this headset at all, especially after having bad luck with a set of very expensive Astro A50s. However, I'm looking for something that is more comfortable for marathon gaming sessions and this is just a touch shy of that for me, but is the best choice I've found so far for a completely wireless option.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Unbiased Sony Platinum Review

    Posted
    Insight23
    • My Best Buy® Member

    Whoever designed The Sony Platinum Headset button configurations did a lousy job. Whenever I wear these headphones I have to physically remove them off my head or spend time remembering the layout of the buttons/controls making this experience alone frustrating. There's also no mic monitoring. You cannot hear your voice, through the headset. You find yourself shouting or talking lower because you cannot hear yourself. I downloaded the new presets. However I'm having a hard time hearing major differences between Drake uncharted 4 and the others. The differences appear very minimal. When I settled on the drake these headsets sound very loud and clear. Advice? Make your next wireless set with mic monitoring. Simplify the button configurations, add Bluetooth,and you may have a new clear cut winner in the headphone war.

    No, I would not recommend this to a friend