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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 669 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 4 Pro's impressive graphics, excellent price point as a bundle, and smooth performance. Many appreciate the console's ease of use and the included storage capacity, while some mention the system's potential for elevated noise levels and heat generation. The 4K capabilities also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 669 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth the extra cost.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted this because his plain PS4 didn't have enough memory and had no 4K capabilities. He had it hooked up in no time and was impressed with the graphics from the start. Warning to parents with impatient kids, the required update takes forever. They can still play without it, but won't get full functionality until it's installed. I'd suggest doing the update while they are in school.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It's a PS4 Pro

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes with more space and seems smoother. Can't go wrong

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    PS4

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this ps4 pro on sale for 399 with modern warfare it was a great deal! Only bought it due to my old ps4's pro pdu frying out. I love my ps4 can't wait for the ps5 to come out.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Cool bundle and now hard to find~!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always enjoyed PS4 games and the PS4 Pro console does not disappoint. The HDR picture quality along with 4K resolution if you have the monitor or tv that supports it, will blow you away. Call of Duty , Modern Warfare is one of the most realistic first person shooters ever made and the PS4 Pro really showcases how beautiful the game is.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Excellent console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worth the price good gráfics,resolution and performance

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, games graphic looks good, and it runs smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great game console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent graphics. Lots of storage for games and apps.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Great Combo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the PS4 Pro so much I went out and bought a 2nd one! The combo with Call of Duty Modern Warfare is fantastic! The game looks and plays amazingly!

    I would recommend this to a friend
  • Pros mentioned:
    Console, Price

    Rated 5 out of 5 stars

    PS4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great deal The PS4 Pro is a great console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Playstation to get if you can afford it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on the Black Friday sale for $100 off. I recently got a 4K TV and I was a bit worried if this would look as good as the Xbox One X due to some scaling ("Checker-boarding") techniques Sony employs to achieve 4k. Have no fear, if you've got a 4K HDR tv, this model is right up your alley. Photorealistic textures and lighting effects shine on any decent quality display, especially with HDR enabled (if your games support it). My only complaint is that I wish Sony employed the HDR settings at a system level. Because my consoles and entertainment is routed through a 4K receiver which routes to the TV, every time I enter a game from the main menu, everything goes black for a moment while the receiver realizes the signal has changed to an HDR10 one. Sony could have prevented this (like the Xbox does) by making it a system-level setting. This is a very small annoyance that seems a bit silly to overlook on their part but hopefully it is addressed in the future. My TV also supports Dobly Vision, which I am pretty sure this console does not. That is the other upside of Xbox but they both look great!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PlayStation 4 Pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my PS4 PRO. I had the standard PS4 and wanted to upgrade for enhanced graphics and gameplay. The HDR and 4K is phenomenal ! The gameplay is fantastic and I really enjoy the audio as well ! I definitely recommend this console if you're not ready or able to purchase a PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Love it!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this PS4 over a year ago during Black Friday of 2019 and I could not be happier. It is everything it was advertised to be plus some. Games are fantastic, graphics are outstanding and the hdr concept is out of this world. Now I’m hoping to be able to get the new PS5 but the bots are making it virtually impossible. Please Sony, look out for your average, hard working and loyal customer base. Would be great to get one because of being such a loyal customer. Surprise a loyal customer with a brand new PS5 Sony. How about it, huh???

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    One of the best gaming systems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last PlayStation I owned was a PS2. The graphics for this system is insane. Call of Duty was a little hard to get the controls down, but that will come with time. I love that you can pay monthly for the ps+ which offers games for cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on the Black Friday sale. Even with the 5 on the way it was well worth the investment. Load times are drastically improved and even on a 1080p gaming monitor there was a noticeable improvement to the graphics. Very little slow down in frames like I’ve had in the past on the normal PS4

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    good gift option

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the console for my husband as a birthday gift, it was perfect as a bundle. I really like how best buy has the option to order things online and pick up at the store without any delays. As for the PS4 it works great had it for over a year and have not had any complains about it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great PS4 pro bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For starters you are getting a $60 game for free. It's a pleasure to play any 4k capable game with the PS4 Pro and with a 4k TV as well of course. In the first 3 days the PS4 turn it self off unexpectedly two times, but after performing an update in safe mode the problem disappeared completely.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Took a step up.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great console, but I've already had one, and an Xbox one s, so I thought I'd take a step up and try the pro version instead, so I bought the modern warfare bundle, and I'm very satisfied! I mean I heard all of the bad things about, how loud and hot the PS 4 pro runs, well I'm here to say that, the newest version of the PS 4 pro runs quite, and cool! So believe me, the power adapter change made a major difference! I was very sceptical, but I said" what the heck, it can't be that bad, it's a PlayStation!" And I do recommend it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this during black Friday week. Been a great purchase and basically got the game for free with the sale price. Haven't had any issues and the graphics look great. Except for a couple updates in the beginning I was able to turn it on and start playing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Very happy with PS4 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints with this. Everything was easy to setup and played right away with no issues. Kept buying more games to play and the graphics were amazing with 4k Smart TV. I would recommend this unless you wait for PS5 this upcoming year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome system!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Pro with more storage! Makes things so much better not having to delete data to be able to play another game or new game. And of course Modern Warfare is another great COD... a bit more challenging than past games, I think. Great buy!

    I would recommend this to a friend
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