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Sony - PlayStation 4 Pro Console - Jet Black-Front_Standard

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Rating 4.8 out of 5 stars with 9797 reviews

98%
would recommend to a friend

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  • Rating: 3 out of 5 stars

    Greatness is Limited

    Posted
    ChrisHernandez

    The release of the Playstation 4 was no doubt my favorite console release since the Playstation 2 console by the same company, Sony. It’s my favorite due to the crisp graphics, online gaming interface, or the new features allowing me to share video games with buddies of mine, I feel like this is the future of gaming and I can’t get enough of it. It was when I tried to download Grand Theft Auto Five that I found a major chink in Playstation’s armor, it is very limited in HDD space, otherwise known as hard drive space. Unable to download all the pretty graphics, huge maps and small gory details in every kill I found myself deleting my other favorite games to get this one. A basic four hundred dollar PS4 comes with five hundred gigabytes of space on the HDD which holds a waping ten video games on the system, if they don’t take up too much space. This wouldn’t be such a bad thing, but when I take into account all the games I had for the PS4’s predecessors this is kind of a turnoff for me. With the previous Playstation 3 I owned there was owned close to twenty video games on the system without having to delete a single one. I personally am not much of a hardcore gamer, but I find my taste in video games to be random. I can’t just have one favorite game that I play all the time, I need options and therefore I need the space to hold all of these options. Of course this problem can be solved by purchasing a hard drive with more space and replacing the original, but HDD’s are not very cheap and with the amounts you would have to pay to get it installed you are nearly halfway to buying a whole new PS4. The lack of space is what makes the PS4 frustrating. I personally prefer Playstation over all other consoles, I’ve owned five of their consoles in the past ten years and have spent an approximated, unsettling amount of two thousand dollars on the games, applications, and modifications for all of them and haven’t had to delete anything to make more space. I guess I can be considered one of Playstation’s loyal customers, but this product has definitely cost me a good penny in terms of modifying the amount of space it has, and I really don’t have a lot to show for it because I don’t have the space to. This product is great, I don’t regret purchasing it, I just feel that the HDD space is something that either Playstation needs to address or that customers need to be weary of when purchasing.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Cross your fingers

    Posted
    Tony
    • My Best Buy® Member

    I had a bad feeling about this so I backed up all my saved data to PS Plus cloud. Finally I couldn't get anything to charge at all so I figured desperate times call for desperate measures. I formatted my HDD. When prompted to connected a DS4 controller via USB cable press PS button I did, but the PS4 would not recognize this happening. My DS4 would just blink like a lost child looking for her parents. I had to contact Sony PS4 support to have the system serviced (Aug 17). 5 days to get a box shipped to me via FedEx, 3 days for the Sony PS4 service depot to receive my PS4 Pro, they had it for about 2 or 3 days, another 4-5 days to ship it back to me. I get the system home, the DS4 controllers are charging now, when prompted to connect DS4 via USB then press PS button... same lonely blink looking for mom, the PS4 Pro is not even seeing the DS4. Tried multiple USB cables, 2 DS4 that I know work (they both work on my PSTV no prob). Tried 2 different HDDs in the PS4 Pro. Tried holding the button down for 15 secs on the back of the DS4, nothing is working. Contacted Sony PS support again, same day I got it back from service. Let them know the bad news. It was about a 40 min conversation w/ some troubleshooting. Now I have another service in place to have this PS4 Pro shipped back in. I asked but no, they cannot expedite shipping the box so it will be another 5 days until I get the box. Even though I still have the original service box they cannot just get me a new shipping label, I have to wait for a new box with a new shipping label. I understand problems happen right, but for me to get this thing back from service and have it not work this is easily the worst experience I've had all year with a high end expensive product.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    If you already own a PS4, going Pro is a waste

    Posted
    vespa731
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    As you may have already seen in many reviews about the PS4 Pro, the impressions of existing PS4 owners who jump towards a Pro version are pretty underwhelming. I own a Samsung 40" KU6300. The TV itself already upscales to 4K with HDR (however, I am limited to only 1 HDMI port that has HDR capabilities). My PS4 already looks great on a 4K TV. And most of the games that I like on the PS4 are the ones that run at 60fps. Now, this new Pro approach will have patches to give you the option to play SOME of your games at 1080p and 60fps OR....... 4K at 30fps. And that's the one thing I never understood about Microsoft and Sony. They put graphics BEFORE gameplay. A more fluid frames per second contributes to controls and gameplay more than graphics. Because at the end of the day, your favorite games on the PS4 upscaled via "checkerboard technique" to 4K (despite the hype, there are only a handful of games you can play on the PS4 Pro that are Native 4K) are the same games gameplay-wise. If your TV already upscales to 4K, the PS4 Pro is a very SUBTLE improvement in regards to graphics. But overall, if I had a PS4 controller and did a blind test of a PS4 vs. PS4 Pro test on my 4K TV, I would not be able to tell the difference. Honestly, it felt like I was playing on a PS4 encased in a heavier and bigger plastic body. Lastly, the lack of a 4K Blu Ray Player excluded by the very company that pushed for Blu Ray technology is mind boggling. Yet Microsoft's Xbox One S has a 4K Blu Ray Player. Mind boggling.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Loving it however have a major flaw

    Posted
    Brandles
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I'm loving my PS4 pro. I'm getting to play catch up on all the great exclusives that have come out since the PS4 original release. The games are fantastic! That all being said I do have one major annoying complaint with my PS4 pro. When putting my PS4 pro into rest mode sometimes it does not want to wake back up. I have to hold the power button on the PS4 itself (not controller) wait for it to beep and turn off. Then I can turn it back on and it works. I've done some research and seems like it's a fairly common issue and haven't found a solution. Most people have just returned their PS4 pro for a new one that did not have this issue. Sadly for me I didn't start doing my researcher into this until I was at my 30 day return policy so I'm stuck with it. It doesn't happen every time (maybe just 50/50) but it's super annoying when I want to turn my PS4 pro on with my controller and it doesn't work. I would have returned it for a new one and hoped I got one without flaw. Other than that I love the system. The games are great and it's perfect for streaming netflix, hulu, etc. Just that one flaw that makes it super annoying. 5 stars if it didn't happen but 3 since it annoys me so much.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Sony trips and falls short!

    Posted
    Smooth
    • My Best Buy® Elite Member

    Not a good September if you are a Sony Stock holder. I understand the fan boys screaming this is a game machine, but you have to look at the competition and see what they are offering. Owning both systems Microsoft seems to have made a much better product with Title for Title games with Sony. When this "pro" system was announced, it was speculated to be $100 dollars cheaper and support 4K blu Ray. Most people who have 4K TVs have been waiting for the two consoles to come out because these "boxes" are sold to be the hub of your entertainment system. Jacking up the price and only offering 1TB versus an xbox s for the same price with 4K and 2TB is similar to the PS3 launch with units collecting dust at Best Buy and other retailers. This dumb move allowed Microsoft to get out to a huge lead only to see PS drop the price to get back in the game Sony under delivered on the iPhone already and now to blow it again on the PS pro screams sell your stock, cause Sony is in for another Rocky year! It's not just about the games anymore, unless you're Nintendo, but Nintendo is staying relevant by always offering something unique to their game systems. I still love the unique double screen experience from Nintendo and they have consistently crushed every handheld system by consistently evolving. Something Sony has failed to do this year with a sub par iPhone (Steve Jobs would have not launched the last two iPhones) and now with the lack of 4K and less storage space, yet still raising the price is just bad business and bad news.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    PS4>PS4 Pro

    Posted
    Smljhndnsmr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Pros: -The 1TB HDD -The PS4 Pro console hardware is virtually the same size as that of the regular PS4 -4k video output for select activities. Cons: -The optical-out port on the back of the PS4 Pro is finicky (it doesn't facilitate ease of use with certain shapes of fiber optic audio cables) -The dual-purpose power+eject button is very poorly designed (it's one long bar-shaped button that often doesn't execute the user's attempt to "click" it to perform its intended action) -The internal HDD can't easily be accessed for the purpose of installing an after-market SSD/etc (the regular PS4's internal HDD can be accessed via a partition built into the top shell of the console hardware) -The framerate and general performance of PS4 games don't appear to benefit at all from the inclusion of the PS4 Pro's upgraded components.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Passing the blame for issues

    Posted
    Jonathan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I was previously still using my ps3 so when I heard they released a ps4 pro version I decided it was finally time to upgrade. The difference is huge coming from a ps3. There is an issue where the "auto" settings for video cause the TV to just go to a black screen with no signal and you have to reboot the ps4 in safe mode to change the video settings manually. Sony says it's up to the particular TV manufacturers that have this issue to upgrade their firmware to fix this. I have a Vizio that's about a year old and supports the 4k 60 frames the ps4 can output but for the auto setting not to work properly was a huge issue to see right when I was doing the initial setup thinking this was the greatest thing out at the moment and instantly I faced a black screen and no idea why my new system wasn't working. The problem does affect other brands of TVs and it's documented online. So if you set it to auto, and loose image you have to reboot to safe mode and set the video to something specific that your TV can handle rather than have the convenience of the ps4 optimizing your experiences based on source and TV automatically. That's why I dropped to 3 stars. Otherwise it's fantastic.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great game omg machine but...

    Posted
    Nebula
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Okay so for the price of the machine and all of the essential equipment you need to buy for it separate in order to have a good gaming experience you have to then purchase at monthly payments a online membership in order to have multi player. Which again is essential for a good gaming experience. This is why I got rid of my X-Box years ago. And like a moron I thought that PlayStation still allowed you to play online for free. I was wrong. I brought back the PlayStation and am sticking to my computer for games. After the expense of purchasing a good gaming computer you do not need to continue to spend money to play online. And you can get great controllers rather than using a mouse for a computer now. The VR is good but the Vive is way better and by the time you get done buying all the equipment needed for the VR like the wands you are now at the price of the better VR Vive. It's just way to expensive for what you get when you can get better for a little more cost but a one time cost. No monthly payments with a computer. Games are the same but better if you have a good rig.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great console with some issues

    Posted
    EROK14R
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    First off, I highly recommend the PS4 Pro. It's a great console and gives you access to the enormous and awesome game library that you can only get on PS. I'm coming from an Xbox One and the graphics and speed this console offer are a clear improvement. My only gripe, and it's a pretty big one, is the PS4 Pro suffers from 4k compatibility issues with many TVs and AV receivers. Just Google Search "PS4 Pro Video Cutting Out" and you'll see what I'm talking about. There's some fixes out there for some TVs, but my 2015 Vizio M series TV simply does not play well with the PS4 Pro. I consistently get video cutouts and flickers when outputting at 4k. The only way I can solve it is by switching the output to 1080p, which really sucks because 4k looks so much better. I hope Sony fixes this with a future patch, but I doubt it since these issues have been reported for over a year now and people are still reporting them. Again, this is my only gripe and why I'm only giving 3 stars. Otherwise it would get a 5/5.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    More like the Playstation 4 Nope

    Posted
    xyberknight
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Where to start, well, it's not compatible but with currently 2% of 4K HDR tvs, and you have to jump through hoops due to firmware issues that it forces you to install. Most games run worse than the basic PS4 console, and it uses more power and gets hotter and louder. So if Pro means more power hungry with unproven techniques to cheat getting close to 1800p(No game runs native 4K, because that's not how checkerboard rendering works), and at worse performance than 900p Xbox One S or PS4 games, then go ahead and waste your money. This system is an anomaly, as to properly render 4K, it would take not just more bandwith and faster memory and cpu/gpu performance, but also a minimum of 2.5x more system/video memory available to support and render the extra resolution/frames. If you want to run games at higher spec on 1080p, wait, because currently, regardless of what mode you run it in on the console, it is worse than the basic hardware. The only thing that this does somewhat well is remote play supported at 1080p/60fps, instead of max 720p/60fps on the base model.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    A Minor Performance Increase

    Posted
    Carey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I purchased the Playstation 4 Pro to replace my Playstation 4 which had a broken disc drive. The console is slightly bigger than my first generation PS4, and I am not particularly impressed with the form factor. The Pro advertises better performance which is only achieved by select few games. A recent patch does provide the system's extra RAM to smooth out the performance of games not on this select list, but I have found these improvements to be inconsistent between games and rarely noticeable. What is noticeable is that the console runs much quieter. However, after long sessions the back of the console runs very hot (even if it is just streaming Netflix) which I have found to cause connection problems with the HDMI output. (I store the console in an entertainment center constructed from heavy wood with approximately an inch of clearance on each side and above the system. I removed the back wall of the entertainment system for venting). I did not have this problem with the first generation PS4.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good enough

    Posted
    Jrock
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Best Buy already sold me the original PS4, which broke in 4 months... They didn't help me out at all, even though the guy who sold it to me had his own PS4 break in the same way and they replaced his. He was half way thru exchanging mine when his manager came out and told me I would have to buy a new one. Let's not talk about the time Best Buy sold me an adapter for my Xbox 360 years ago with an electrical short inside the adapter which fried my AV chip inside to the point of melting within seconds of plugging in the adapter. They also told me to kick rocks that time as well. Only return for interest free financing.... Otherwise I wouldn't step foot in the place. Probably spent more money in replacing consoles than I would have in interest though. I wouldn't recommend buying consoles from this place....

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great when it works

    Posted
    Sanders630
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Pros: Everything is fast and the "4K" upscaling is nice on the games it applies to. Other games usually come through at 60 FPS or smoother in general. Great pairing with 4K TV. PS Vue works way better than the app on the Bravia TV app. Cons : Not all streaming services provide 4K capability on the PRO. No Vudu or Prime 4K. Since opening, the video output has been getting eradic as time goes on flickering and totally cutting out at times. At first it was showing white specks like snow and progressed intermittently from there. Now it is unplayable. Luckily, I can still exchange it. Just a hassle and rather disappointed with this as I have had PlayStation since the Original and had overall, outstanding build quality. I will see if the replacement has the same issue.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok performance upgrade, lacks a main feature.

    Posted
    Makkusu
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I am going to start by saying that not having a 4K Blu ray player is very disappointing in this day and age from a company like Sony. The performance upgrade is ok and decent at best. It is a lot quieter than my first gen PS4 and I appreciate that. 4K Streaming is also good to have and PS4 Remote Play app with this model only stream 1080p to you pc if you want to play away from the PS4 and the quality is very decent. Other than that, it is a PS4. Plays well and I will only recommend it to someone IF they want 4K streaming or something like 1080p PS4 to PC streaming and they absolutely need to have this features. Other than that, if you have an older PS4... keep it OR buy the slim.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice graphics but overrated

    Posted
    Georgr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    So far I have not noticed much difference from the standard PS4 and I am not sure if it is worth it to pay extra for the pro. I have tested on one game only and it is only marginally better than my old PS3. I purchased a PS4 simply because it has games that I want and they are not available on PS3. That said, the interface has improved over PS3. I don't have VR and the pro version is supposedly better for VR but I cannot verify that. I would recommend buying a standard PS4 over the pro if money is a factor. If you have already purchased a standard PS4 don't be bothered with the pro unless you want to go VR. Wait for PS5 instead.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    4k Bluray

    Posted
    RealD

    It's a mistake for them not to add this, 4k player. I'll tell you why for 4k TVs and 4k Blu-ray sales. I'm going to purchase the pro eventually but may not ever purchase 4k TV or Blu-rays. There's no need to and I was never going to re purchase Blu rays so I was going to keep my 1080p collection cause they are good, will not be good on 4k TVs though. I was going to start buying 4ks to add to my collection from now on though. Also I've had my ps3s since launch and playing Blu-rays have not wore anything out, mgs backwards compatible bundle to Slim's. None are going out but I clean them good every month, not in last two years I been a bit lazy.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Real PS4 review

    Posted
    Princejay3rd
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The console itself was nice, I love the lights that light up on it. The controller was a bit awkward to hold mainly when it came to the L1/2, R1/2 because my fingers slipped off from time to time. The controller does has a speaker which gives a cool feel when playing games. You hear sounds directly in front of you which is cool! The software on the PS4 is, in my opinion, meant to be for mature players. They are a bit confusing and there seems to be a window for everything. Overall, this purchase was worth it. The 4K capability compliments my 4K TV well.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Sony missed the mark.

    Posted
    N1V3KT
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    While there is nothing WRONG per se with this the PS4-PRO, it should've been better. There are only a handful of games where you'll see a marked difference between the PS4 and PS4-PRO. So, before you buy/upgrade, make sure you're playing one of those games, otherwise, don't spend the extra money. My biggest problem with the PS4-PRO is not being able to play 4K Blu-Rays. Sorry, but if i'm gonna shell out New Console prices for a mid-generation console upgrade, it better be fully featured. Not including 4K blu-ray playback capability was a MAJOR faux pas.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Waiting for second to ship...

    Posted
    Kaitlu
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The Pro is a little faster and doesn't make a big difference when gaming. The difference in graphics is minimal, and the one that I had would get much hotter and the fan much louder than my old PS4 from the initial launch when playing ME:Andromeda and Horizon Zero Dawn. My first died on day 46 of owning it. They took care of the late return when I went back to the store and they shipped a replacement to me because they were sold out. tl;dr : Minor graphics boost, mine died in <2 months. If you have a PS4, don't upgrade unless you're getting PSVR.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Must have if...

    Posted
    insomniak1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought this version simply for the space (1Tb). Although I was expecting a bump in graphics and performance quality from my original model, I have yet to be impressed. I did try a couple of titles such as Tomb Raider and Uncharted 4 as well as VR. The upgrades were very minimal and there are trade-offs such as higher graphics and physics at 30fps or less at 60fps at 1080p. The best reason to get this is if you do not have a PS4 or you actually have a 4K television. Although sadly, 4K Blu-ray is not even supported (yet?).

    No, I would not recommend this to a friend