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Customer Ratings & Reviews

Model:
3006634/3005718
SKU:
6426149
Your price for this item is $449.99
Clearance
The regular price is $499.99

Customer reviews

Rating 4.9 out of 5 stars with 32751 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers frequently mention the PlayStation 5's exceptional graphics, immersive controller with haptic feedback, quiet operation, fast performance, and reasonable price. However, they also express concerns about the limited storage space, large size of the console, occasional bugs, and the user interface that could use some improvements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 32,750 reviews
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Happy with purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t play it as much as I thought I would, but the games I have played on have been fun and the graphics beautiful. I feel like the controller needs to be charged often and gets updates frequently as well

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Must have for Playstation owners

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big step up from PS4! Love the improved graphics and the reduced time it takes to get back into the game.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics

    Rated 5 out of 5 stars

    The best console to date

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried for soo long to get one. Finally did and I’m glad I did. Great ease of use. Games run and look much better. When you get it, definitely play Astro’s playroom which is free and installed on ps5. It shows how amazing the Dualsense controller is. IMO the PS5 controller is the biggest next generation jump. When you launch a game, it loads really fast. From turning on the system and starting a game it’s about 10-15 seconds to get to gameplay. Very much worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Phenomenal upgrade

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console with significantly improved graphics. Everything looks much better coming from PS4 slim.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    My Favorite Console

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    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go-to gaming console. Love being able to have physical copies and play at 4k60fps while spending less than I would’ve on a high end PC

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics

    Rated 5 out of 5 stars

    What more is to be said about this console?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else is there to say about this console? I can’t even put everything I want to in this review, but what I will say is: You’re in for a good time. I understand it’s pretty much impossible to get it right now, and a lot of y’all may be losing hope about ever getting it anytime soon, but I can assure you that it will not disappoint I can’t say much about how much better it is than the PS4 since I never owned it, but it doesn’t take a genius to realize just how great this console is. Good luck to everyone still trying to get one. You’re really gonna enjoy this.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics

    Rated 5 out of 5 stars

    Sony PlayStation 5 825Gb Console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying the Playstation 5 in all of its glory. Love the architectural design. The DualSense controller is awesome with shooting games like Call of Duty. Can’t wait for newer games urilizing the new controller. The PS5 looks awesome with Demon’s Souls. Some of my PS4 games look awesome on this system. I’ve paired this console with my LG 55” 81 Nanocell TV and AudioQuest Cinnamon HDMI cable. I can’t wait for the newer games to arrive this year.

    I would recommend this to a friend
  • Pros mentioned:
    Controller
    Cons mentioned:
    Bugs

    Rated 4 out of 5 stars

    Great console. No rush.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok. No rush to pick one up if you haven't. Will take a while for them to establish games for this. Yes there are some slight upgrades to current ones. Nothing fancy. For me the frame rate increase is well worth the purchase. Games load little better. Run smoother. Not a bad setup. Bugs and issues on launch. Haven't broke mine yet and its got 100 hours on it probably. Never put it into rest mode due to the fears I have heard online. I left it on overnight to download some stuff. Just turned the TV off. See the picture. A restart didn't fix the issue. It just rebooted like that. I didn't just try removing and reconnecting the hdmi so I dont know if that maybe would have fixed it. I ended up just going straight to safe mode and setting the resolution to 4k and it booted fine after that. Haven't had any download issues. Had several games crash in short spans and then continue to work for 10s of hours after. Nothing specific seemed to trigger it. Other than that its great. Controller is good. Dont care for haptic triggers. Dont really care for Ray tracing or any of that either. Would prefer a very stable 60fps any day. Menus take some getting used to. I never watched any videos and learned as I went. Struggled a few times. Even trying to close a game or shut the thing down took me a minute. I think it could be better and needs some refining.

    I would recommend this to a friend
  • Pros mentioned:
    Controller
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Great system, poor storage space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the xbox series x also and I notice better load times and some graphical advantages but the PS5 is incredible also and the controller is intuitive and comfortable. My main gripe with the PS5 is the crappy storage space you start with after the system downloads the updates needed to start playing. You are left with a measly 668 GB of space. PlayStation also doesn't have an external storage option like the xbox has so I had to choose the games i downloaded instead of downloading them all, unless I wanted to use an external hard drive but then I would be missing out on the fast download times that the new systems boast. Xbox does have an option but $219 dollars for 1TB is steep. I'm afraid to think what a 3TB option will cost when they eventually release. I'm afraid we could end up paying more for storage than the systems costed. All in all the PS5 is a great console and once the storage options are resolved, it will then earn a 5 star rating from me.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky to get this console on launch day. I truly feel this console looks and feels next gen! The white color to me looks great, the remote is very comfortable. I would say it’s leaps over the PS4 controller. The haptic feedback is really cool on shooting games that have it like Call Of Duty! I own the Xbox Series X and honestly the games look a bit better on my PS5. Loads games fast and the menus are easy to navigate. Looking forward to all the new games we will all enjoy on the beautiful machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, very premuim build. And many great features.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics

    Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system sure has been a challenge to get. Thankfully best buy was there for me. Curbside pickup no less. The ps5 is really weird looking, but you don't look at the console while playing games, and here is where it shines. Graphically, everything so far looks stunning. The controller is amazing too. Don't overpay scalpers for this system. Make the scalpers sit on all their consoles. Anyhow, so far no issues with ps5. Hard as it is to get,, best buy came through for me when everywhere else failed.Thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Best console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value, very durable, the games are amazing, and I love the controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing game system super happy with my purchase from Best Buy in strongsville. Was super hard to get this system sense they where all sold out ever where for so long. Can’t thank strongsville Best Buy enough was very blessed to get my product form their.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation/Sony really outdid their selves.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than a lot of higher end $1,000+ pc's nowadays.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Availability

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new ps5 is fast and graphics are amazing if you have a nice 4K televisión. I would recommend when there available again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 must have

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming console out there! Best Buy was able to get it to me easy and I’m glad. PS5 is a must have, especially for those going to college!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Bugs

    Rated 5 out of 5 stars

    A must have console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg. I was so happy when i got the preorder! Really happy to get one console on release day. Definitely graphics are next level. Extremely happy with this console. *I strongly suggest, if you planning to buy a ps5 buy a new TV.* I paired my ps5 with the LG AI and they communicate smartly enough to I didn’t have to do a “set up” (via alexa/siri) for turning on/off the console. I know about the console problems,bugs and such, but it’s normal in new console releases. So far im loving the new ps5

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation 5 vary hard to find even though I has been out for almost 2 years. Thank you Best Buy for having the game console. It so far has been an outstanding speed and graphics its a perfect combination this PL5 and the new LG OLED 4k TV. I did get the extended Geek protection plan, just because they are hard to find. I it cant be fixed it will be replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet, Speed

    Rated 5 out of 5 stars

    Love it and runs smooth instantly makes gaming A+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is perfect compared to the PS4 it’s so quiet and is not hot enough to keep your food hot. Load times are fast. In game rendering is smooth and fps, Have had no problems with it and no problems picking it up release day. Only thing I can say is it’s big but it still fits on my desk and on its side it still can fit under the clearance of my monitor so the size is no problem to me and it looks great in person!! Controller is phenomenal also. Thank you BEST BUY!!

    I would recommend this to a friend