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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 43218 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 43,220 reviews
  • Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller completely exceeded my expectations. The design is modern and ergonomic, feeling very comfortable in my hands even during long gaming sessions. What impressed me most was the haptic feedback and adaptive triggers, which truly make the gaming experience much more immersive. The battery life is good, and the button response is precise. It's definitely a huge leap forward from previous controllers!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller, looks good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are really pretty, and the PlayStation five controllers are one of the best controllers you can get

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller, Best Buy is sloppy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller looks great, plays great, and I’m happy I got it; Best Buy however needs to be more careful with limited edition product; when I picked mine up there was a big tear on the top of the box and it looks like my box was on top of the shipping box and whoever opened the box cut too deep with their box cutter as there’s a thinly cut line that didn’t go through the box completely but it did leave a line that can’t be ignored.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Best Place to buy PS five controllers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller with a nice Camouflage color! Never had any problems buying for Best Buy other places I buy from PS five controllers end up Stop working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Good customer service and item is as described.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    What else is there to say?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great, awesome design. Can’t wait to play Spider-Man 2 with this controller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control arrived in the best possible condition very well packaged and the color of the control the best

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the rich deep purple this controller is! It’s a ps5 controller and it’s nice! Got it to match my Xbox controller set for me and the misses!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and one the best colors, it doesn’t disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product as usual, make sure you purchase the protection package on it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller feels amazing in hand. The haptic feedback and adaptive triggers add a whole new level of immersion to gaming. Battery life is solid, and the build quality is excellent. It’s a big upgrade from previous PlayStation controllers

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Purple win

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. It's lasted longer than the two standard white controllers I got with the console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Can’t go wrong with it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. I’ve been using it for quite some time and its performance is top tier. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came a few days delayed because of Florida weather, came in great condition even with the "fair" open box condition, was clean, nothing malfunctioned, and I love the texture, I bought it for the chance of a friend coming over because I already have a controller, but I now prefer this controller texture over the glossy basic white one. Best deal

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with hapatics and vibration the dualsense are amazing controllers the color combination is great and one of my favorites.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works absolutely great. Just like new. Not a scratch on it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Go Purple!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color on this controller purple is the way to go different from the ordinary white. Royal blue is next

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    W

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels nice great design and overall great quality. Keep up the good work Sony

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Would buy again and again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best PlayStation controller . next gen galaxy colors have a secret in the new technology. better for avoiding stick drift. Better then the regular ps5 dual shocks !

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is such a good controller. The color is beautiful and the workers who sold it to me were very kind

    I would recommend this to a friend
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