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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 43151 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 43,127 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Birthday Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color!! It was a great gift for my roommate on his birthday.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, highly functional, and fits great in the hand. It's really worth spending the money on official controllers for the PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and has no problems. Will definitely buy another.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Possibly my favorite controller of all time.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is pretty awesome for the ps5 it’s really a step up coming from the ps4 controller, hepatic feedback or Dualsense is game changing.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel

    Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels amazing! Best controller ever! I replaced my old one with this controller and I'm not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let’s Game!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new speaker set-up!! No more mic needed for gameplay. Let’s game!!

    I would recommend this to a friend
  • Cons mentioned:
    Price, Stick drift

    Rated 3 out of 5 stars

    Stick drift

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and not even 3 months in already experiencing stick drift. For $70 you'd think Sony would opt for hall effect sensors in their joysticks. Everything else is good with the controller though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5 Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product my son loves it and nice color good product for gifts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purple Command

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also bought this purple remote control with the BestBuy credit card. (No interest) . I bought it for my wife who loves the color purple, there were more colors in the store but this was the one my wife wanted. It was love at first sight! . Now we can play PlayStation together. Thanks to the BestBuy team !!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nice for PC gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works really well for PC gaming. It fits nicely in my larger-than-average hands and the quality of the controller itself is great.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    New PS controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is just as beautiful in person. The controller is smooth and is everything my son wanted. He's very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Standard Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has got to be about the 5th controller I have purchased. They seem to work well for a while then the buttons do not react as quickly as before. I always seem to wear those down first. But overall great controller for the price, thinking of going pro after I break this one down. Also I like camo design along with the other options sony is making an effort on. Except white, not sure why they think thats good, should have stuck with og black for consols and controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this controller design a whole lot better than the previous ones

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Sony PS5 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this new controller because the one that came with my PS5 didnt last 3months working, it had a problem with the left joystick, ( it was moving to the left by itself), and Sony Warranty and there asisstance are the WORST, they made it very hard for me, because i live in PR, it was a mistake not to get the extended warranty from Best Buy, i wouldnt of had the hassle that i received from SONY!, so in other words, this controllers are not that GOOD!, to me the Galactic Purple is one of the prettiest Colors, but it should be about the quality of the controller!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great joystick

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great joystick, fast, beautiful and my daughter likes it

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Black Friday Grab

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the design and feel of the controller so far. The black is a very nice sheen too. Good value on sale

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Pretty cool next gen technology

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The motion control, haptic feedback vibrations, and wireless connectivity are a generational leap from the ps4 controller. My only gripe is that its witch is long and awkward to hold; its plastic and light (weight) feel deminishes the premium pricetag.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 best controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome controller. no problems. These controllers will last if you take care of it

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Great ps5 controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice controller with a good color to it. One of the nicer looking ps5 controllers and obviously it feels great.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Such a cool controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome looking controller! The PS5 controllers have a greatbfeel and this special edition one looks awesome!

    I would recommend this to a friend
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