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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 43165 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 43,127 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Best PC Option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this exclusively without a PS5. It works well for mobile (Android) gaming, as well as PC. It works great with my SteamDeck as the DualSense controller is the closest thing to the onboard controls on the market. The fit and finish is fantastic, and the controller feels good, even froming from the xbox style. The controller needs more than some (most?) computer USB ports will provide to charge, so I have to go out of my way to charge it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the color!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, love the color. I got the face plates to match as well. controller works very well, even holds a great charge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great comfort and tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, nice color, awesome grip. It makes gaming quite fun.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Drift that Stick... Git' Em!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has once again made a great controller. Beefer than the DS4, the Duel Sense is amazing tech. However, owning a PS5 for just over a year my white controller obtained the dreaded stick drift. Under warranty, Sony fix whatevzzz. THIS controller is much imo nicer than the OG. The texture on the back + the newer analog stick makes this a deff upgrade. Swooped it during the holidays for about $20 less than MSRP. Best Buy made all that easy.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect Controller 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever. I got a second one for gaming with my kids and friends :) The rumble and feedback is awesome on these. Pricey but I can see why.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First controller lasted 3 years so I have very high hopes for this one. Love the color too.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 3 ps5 controllers i recommend getting the black one

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Thanos

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite colors so I had to buy it. So if u or your family member like the color purple then this is the controller for you. Also if you wanted to buy a girl (stereotypical ik) colored controller to prank a sibling then this is the controller for u.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. My lady loves the color. Can’t complain

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller has never failed me I’ve had Xbox and other gaming consoles and I’d safely say the Ps5 dual since it sleek smooth and very appealing especially with the haptic triggers makes gaming awesome

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love this controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely in love with this controller the coloring is amazing. I literally use it every day. I have 2 other controllers and i only use this one.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    BEST CONTROLLER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bright pink controller with firm grip on the back and on the joysticks. It feels amazing to have a new controller that fits my style.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Feel

    Rated 5 out of 5 stars

    PS5 First Party Light Blue Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller, feels good in the hands. Much easier to use compared to PS4 first party controller.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Joystick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this idea of trading your old joystick for half off on a new one. Whoever came up with idea is a legend and deserves a raise lol it’s a easy process and as of now my new joystick is awesome thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Midnight Black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote is sleek, comfortable, and reactive. The midnight black color is also a very true black.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great addition to the console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like the one that came with the box, but in a nice silver color! FYI the black circle on the back is a shungite sticker

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    PS5 controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Everything works great. Recommended

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    A great upgrade from the Dualshock 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little worried Sony would pull a microsoft and keep the same controller as the last generation, but oh boy did Sony deliver! This is an incredible update that addresses a lot of the issues/problems people had with the dualshock 4 with a few additional upgrades thrown in there. The $70 price tag is definitely intimidating, but it’s always great to have an additional controller with you.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Pink controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I can play with my husband and the best of all is that the color is pink, my favorite color.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Just buy it! You won't be disappointed!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the matte black version of this controller! The texture of the grip on the handles is nice too. Don't have to worry about your hands getting sweaty and slipping during long game play. Not to mention the joystick also has a cool texture to it as well! Overall, love this one over the stock controller!

    I would recommend this to a friend
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