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Customer reviews

Rating 4.6 out of 5 stars with 2716 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,716 reviews
  • Rated 5 out of 5 stars

    This is a wonderful product for best buy customers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a 4k bluray player b4 so i knew id wsnt this for ps5, awesome remote capabilities and pleasing shap and hand ergonomics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer remote

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must for gamer and media fans for total control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    remote works with no issue.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works with PS5 just wish it was offered in black

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes navigating apps and games so easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An essential piece of hardware to compliment your new console!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ps5 remote controll

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this controller to go along with my ps5 and give the kids easier navigation through ps5 menus

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far works fine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was on my son’s Christmas list. So far he has no complaints. It seems to work as it should

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must buy from Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for when you use your PlayStation 5 for everything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Tv remote for ps5

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I would have to reprogram to the ps5 once a week, but now it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony-PlayStation 5-Media remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this remote control is very useful when you wants to watch a movie

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Backlight, Button placement

    Rated 5 out of 5 stars

    A great remote for the PS5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PlayStation 5 Media Remote: a small, unassuming device that promises to liberate you from the tyranny of the DualSense controller when all you want to do is watch some streaming goodness. Does it deliver? Mostly, yes. Let's be real, navigating streaming apps with a game controller is like trying to eat soup with a fork. It's awkward, inefficient, and you're bound to make a mess. The Media Remote, thankfully, solves this problem with its dedicated buttons and streamlined design. It's compact and comfortable to hold, fitting nicely in the palm of your hand. The button layout is intuitive, with dedicated buttons for popular streaming services like Netflix, Disney+, and YouTube. It's like having a universal remote for your PS5, but without the endless programming and frustration. The Bluetooth connectivity is solid, providing a reliable connection without the need for line-of-sight. It's a welcome change from the infrared remotes of yesteryear. You can even control your PS5 from across the room, which is perfect for those moments when you're too comfortable to move. Now, it's not perfect. The button layout, while intuitive, can feel a bit cramped at times. And the lack of a backlight can be a bit frustrating in a dimly lit room. But these are minor quibbles in an otherwise solid device. If you're primarily using your PS5 for streaming media, the Media Remote is a worthwhile investment. It simplifies navigation, streamlines your viewing experience, and saves you from the awkwardness of using a game controller. It's like having a dedicated remote for your entertainment hub, and that's a good thing. Just maybe keep a flashlight handy for those late-night viewing sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use
    Cons mentioned:
    Button placement

    Rated 4 out of 5 stars

    It can use some improvements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros – Simple setup, stylish design, media controls, app shortcuts, TV power/volume control. Cons – Non-remappable buttons, missing functions, no recharge option, occasional connection hiccups, and an unused mic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Would absolutely recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this universal remote for the PS5. Bought it because my wife didn’t like the remote from the actual tv and I offered this as a solution with its simplicity. Only thing I would suggest is throwing away the batteries that go with the remote they died so quickly and made us think that the remote broke on us

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the little media remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, convenient to use and there’s seamlessly with the PlayStation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly Simplifies Video Watching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an easier way to use my PS5 for watching videos, and this remote met that need. When remotes try to be the jack of all trades, they end up being more annoying than useful. It functions adequately as a media remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great purchase! I was tired of using my DualSense controller to navigate streaming apps and draining the battery, so this was the perfect solution. The remote is lightweight and comfortable to hold, and the dedicated buttons for streaming services like Netflix and YouTube are a huge plus. It's so much easier to kick back and enjoy a movie without fumbling with a bulky controller. The fact that it can also control my TV's volume and power is just the cherry on top. This is an absolute must-have for anyone who uses their PS5 as a media hub!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    4 Stars Overall 5 Stars When it Works

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the remote so that we could avoid using the controller to stream from Netflix/Disney+/YT. We have children in the home so we also wanted to avoid the controller getting knocked off the couch and etc. We love the remote, it's wonderful when it works and serves its purpose. But we had to knock off a star because it goes through batteries so quickly - in our experience. We've swapped the battery out 3-4 times and we've only owned it for about 5 months now. We're not using it everyday either, only 3 times a week (if that). We have never had to go through so many batteries for a remote. Maybe we got a dud, but this is our experience. If this remote could be remade into a rechargeable one, we would buy instantly. Overall would still recommend it because it does everything it's supposed to do when it's fully juiced and has probably saved us from buying a new controller a few times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works well. Battery cover is very hard to remove. I thought I broke it trying to take it off.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Backlight

    Rated 5 out of 5 stars

    Priced good, works great, but no backlight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually really liked the thing. Sony has taken a good step towards putting out a pretty good OEM product at a fair price. Normally I would expect the original manufacturer to sell overpriced accessories but they actually got it right. I bought the remote and the charging station and both are good quality, work without issues, and are priced good. Only con is at night I wish they had put a backlight in the remote because it’s hard to see the buttons when it’s dark. But you can pair the media remote with a smart tv and that way you only need 1 remote control. So no controller, and no tv remote. All buttons work for both the tv and ps5. Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 Media Remote is a convenient accessory for users who frequently stream content on their console. Its lightweight design and intuitive layout make it easy to navigate apps like Netflix, Disney+, and YouTube without needing a DualSense controller. Dedicated media buttons for play/pause, fast forward, and rewind improve the viewing experience, while the built-in shortcuts for popular streaming services add quick access. However, it lacks advanced functionality like voice commands or backlit buttons, which can be inconvenient in low-light settings. Overall, it’s a solid and affordable companion for those who use the PS5 as a media hub.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    A Truly Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality product by Sony. The controller's overall feel is nice with its textured back and the buttons have a satisfying mushy yet confident "clicky" feel. Pairs easily by accessing PS5's system settings and holding two buttons (PS logo and the hamburger icon) to pair the item. What's even better is that it effortlessly synced with my TV so I can now use it to control my volume and turn on/off my TV. Overall, solid and quality product for the price.

    I would recommend this to a friend
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