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Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 89 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

63%would recommend to a friend

Customers are saying

Customers recognize the PlayStation Link USB Adapter for its reliable and fast connection for both PS5 and PC, as well as its ease of use and convenience when switching between devices. However, customers have expressed concerns regarding its limited compatibility, as it primarily works with Sony branded products, and some have reported issues with the USB adapter not functioning as expected or being incompatible with certain headsets.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 89 reviews
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Slow start BUT works good now.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to have an adapter for my PC without having to keep moving my primary off my PS5. Initial setup didn't work to well after troubleshooting this works perfectly. Assuming I just got a defective one. BUT now is working perfectly. easily switch between my main adapter and this one.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Simple but Overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The USB makes it easy to connect certain PlayStation devices and promises to improve in connectivity. If you have more than 1 device, like multiple PS5, a pc, etc, by clicking on the USB you can move from 1 to another easily. My judgement comes at the price of $25 which is a lot. The new Pulse Elites come with one and one is enough.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Did not work with my headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the PS5 Pulse 3d headset and I lost the usb adapter. I bought this hoping I could replace it but I could not figure out how to pair them. Maybe I did it wrong but after 2 days of trying I gave up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderful I had gotten one with those earbuds before and it didn’t work so I’m happy to find out it was just a busted one and not actually just how they are made I will say however it is unfortunate that they aren’t C port because I did have to buy my own C port adaptor

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Working Well!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working as expected , but it is for Sony products only

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replacement usb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is work's most of the time, but it some times disconnects for no real reasons. Still its a good replacement

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    I mean it's OK

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an extra one of these to pair one with my PS5 and one with my PC with my Elite Wireless Headset. Wasn't as seamless as I thought it would be. When it works it's great but only worked about 1/2 the time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful Shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came quick and I love that :D!! Needed it for college dorm room too :D

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, was able to instantly connect to my headphones and pair up!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    PlayStation Link

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish there was a USB C version but besides that the product works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for ps5 headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it in and it works better than the one my headset came with.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Glad they sell separately now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works seamlessly and super easy to pair. And super nice they sell these separately now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 adapter for headsets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product! I needed one as my previous had broken due to overheating.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Prettttyyyy gooooood

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stepped on the dongle to my brand new sony pros, instead of cashing in on the accidental protection i paid for, just bought this. Connected instantly just press the button on the end of it and put the headset in pairing mode, youll hear a little beepy beep when it connects.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it would work with other earbuds besides pulse

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Another proprietary PS item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fantastic the audio connection is flawless, it's hard to want to invest in proprietary items but this was worth it for the lossless audio connection

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Playstation Link USB Adapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient device for those looking to pair their PS5 headphones to multiple devices in whatever way you want. Makes it very easy to switch.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Dongle for Headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with my ps4 headset. Had to return and buy new headset.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Constantly breaks. Classic from Sony products…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly breaks. Classic from Sony products…Not sure what else to say.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful product for ps5 headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for my ps5 headphones i highly recommend this product. I was scared at first it wouldnt work but im 110% satisfied

    I would recommend this to a friend
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