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Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 93 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

65%would recommend to a friend

Customers are saying

Customers recognize the PlayStation Link USB Adapter for its reliable and fast connection for both PS5 and PC, as well as its ease of use and convenience when switching between devices. However, customers have expressed concerns regarding its limited compatibility, as it primarily works with Sony branded products, and some have reported issues with the USB adapter not functioning as expected or being incompatible with certain headsets.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 93 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Playstation Link USB Adapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient device for those looking to pair their PS5 headphones to multiple devices in whatever way you want. Makes it very easy to switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful product for ps5 headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for my ps5 headphones i highly recommend this product. I was scared at first it wouldnt work but im 110% satisfied

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Dongle for Headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with my ps4 headset. Had to return and buy new headset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    PlayStation usb dongle

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should it’s a dongle it made for the ear buds

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! For being used this what a great deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LINK ME TO THE ACTION !.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Links well as long as U have a good WiFi signal. U are good to go you may Need more than one for muti-task's it stands out as PS because of it's engraved symbol's.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Constantly breaks. Classic from Sony products…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly breaks. Classic from Sony products…Not sure what else to say.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bought used worked used

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works…………………………………………………………………………..\\m//(•_•)\\m//

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New PS Link

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received it quickly at Pickup and it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is supposed to do, and it was an easy set up

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Doesn’t work for PlayStation Pulse headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only works for 1 specific type of PlayStation headset. Apparently you need the PRO version for it to work?

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT buy to connect PS5 controllers to PC!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this expecting to have a plug and play experience connecting my PS5 controller to my PC in preparation for Ghost of Tsushima. Upon further investigation, I see that it's advertised use was focusing the 3d Pulse Headsets as an upgraded connection to PS5 or "link" to PC. I understand that this was pretty clear when you look at the setup instructions, but I found it odd that Xbox dongles are compatible with almost any device that can connect to the console, and they are plug and play. I'm sure this device works if you're trying to connect it's intended hardware, but I feel it's misleading to make a product that doesn't explicitly tell you what it's intended use is. I made the mistake because looking on the left side of the box shows a PS5/PS5 controller and PC/MAC. I'm not upset or frustrated with Sony for this, it was my mistake for not looking further into it, but if you're going to make a PS5 Dongle, why not make one that can connect any device compatible with you're console?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Needed an extra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one on my PS5 and needed one for my PS5 Pro. Easily switches my Pulse buds from console to console to Portal. My iPhone stays connected too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn't work

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work with PS4. I wish id known that ahead of time

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Playstation 4 Lyfe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Connects my playstation headphones exceptionally well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great additio for the Pulse Explore and Pulse El

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Easy to connect a laptop with Bluetooth.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited to use it but found it difficult to connect my earbuds with. Was disappointed. Wasn’t for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    It works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It connects quickly. Theres no lag. Id recommend it!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Works great

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disnt connect so i ended up buying the elite, thanks

    I would recommend this to a friend
  • Cons mentioned:
    Usb adapter

    Rated 1 out of 5 stars

    I would give it 0 stars if i could

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is advertised to make it to where you can finally use your bluetooth headphones on playatation devices instead you get a product that helps you connect to nothing because current playstations and the PlayStation 5 slim dont support it so its just a waste of money

    No, I would not recommend this to a friend
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