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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1246 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality and comfort of the PULSE Elite Wireless Gaming Headset for PS5, with many appreciating its long battery life and cool design. Some users have experienced connectivity issues, while a few have noted concerns about heat retention during use. Overall, the headset is praised for its fit, lightweight feel, and immersive 3D audio capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,246 reviews
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Pulse Elite Headset

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fitting and sounds quality. Love how the mic piece and can closed out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony Pulse Elite

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality is good and the 3D effect it gives when configurating it on the PS5 console is pretty immersive. The fact that this is both a wireless headset that can be used wired too makes it even better. The only issues i have with the headset is that the materials used are not of good quality, the parts from the sides are already starting to crack open, something that never happened to me with other headsets.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pulse elite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the sony platinum headset for the ps4 and compared to this pulse elite is not that great. There's no bass at all. And the retractable mic seems outdated. But other than that its a great headset especially the 3d audio and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Ps5 headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them a lot really comfortable I recommend 5 of my friends to purchase and they also love the comfort and the sound

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones for PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, great sound, suitable battery life., and work seamlessly with a PS5 at a great price !

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing Gaming headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound it amazing I can adjust the base and other hearing parts that I didn’t even really realize, there also adjustable to your personal head size so the fit perfectly, the battery life in these head phones last along time making talking with friends and family an amazing time .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    An Near-Perfect Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time splurging on a headset, and I've been absolutely loving it so far except for one little thing. It has a habit of randomly disconnecting every once and a while, which can be very annoying when I'm in the middle of a game. But it's a very quick fix by just unplugging the USB and plugging it back in. Other than that, the headset is fantastic with great sound & microphone quality, exceptional Active Noise Cancelling on the mic, and very quick setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Playstation Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset! Can hear everything loud and clear! Easy set up! Sometimes it will disconnect but its rare. Overall I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Elite headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is really good quality, its comfortable and its good for the value.. best headset for the money

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These really surprised me. I've had turtle Beach, Astros, Corsair and Sennheiser headsets. These have the clarity of the Sennheiser's and the mic is good, not great but definitely passable. They are very comfortable and the battery life is impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Really nice when they stay connected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful! Loud! 3D sound! Long lasting battery! Cool wall mount!....sometimes just disconnects :( not every gaming sesh, but its happened 3 out of maybe 15 or so. Hopefully gets fixed in an update

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Elite plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. Work as intended. Nice fit nice sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    Style and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my teenage son. He likes the overall look and functionality of this headset. Good sound quality and comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Decent Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is ok for gaming. Sound is crisp. It sits nice over the ears but the only problem i have with them is the continuous disconnects. Im assuming the adapter gets to hot then it disconnects. Overall the headset is ok but the disconnects needs to be corrected

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Ps5 headphone set

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable when using and good sound satisfied with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    My new go to PS5 Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound; great fit; light weight and great value! Artificial ear cup vinyl cushions stick to the skin like all the rest would have preferred some sort of suede, or velvet style material.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great headset, nice upgrade from the original

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. Love having the bluetooth connection as well, that was missing on the original Pulse. The occasional disconnects can be annoying but not too hard to fix. Biggest con is no chat mixer again. Game chat is so loud sometimes just to hear I have to mute them which is a bit counter productive in online games.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great gaming Headset.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set. Aesthetics are great, sound is great for gaming, you can connect to both your gaming set and phone at the same time. That feature is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Microphone last amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery and microphone life my nephew has used it and it hasn’t broke yet

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    Must get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how weightless they feel. The audio quality doesn’t lack. Lasts for days. I love how modern the charger stand looks.

    I would recommend this to a friend
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