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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1246 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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77%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality and comfort of the PULSE Elite Wireless Gaming Headset for PS5, with many appreciating its long battery life and cool design. Some users have experienced connectivity issues, while a few have noted concerns about heat retention during use. Overall, the headset is praised for its fit, lightweight feel, and immersive 3D audio capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,246 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    bust gaming head set i’ve ever tried

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they’re perfect… tha way they sit on your head with out any pressure… they sound great!! definitely recommend these!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Amazing Quality and Cool Design!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this PS5 headset! The sound quality is amazing, and the design looks really cool. It’s comfortable to wear and works perfectly with his games. Totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great but......

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the headphones. Very comfortable and have great audio perspective, that is to say the surround environment is right on par. My only desire is they could produce more base. But I'm wondering if that is a limitation because of the planer type drivers and to get a full 3d audio affect. Limitations I can see as the reason. So I will not knock off any stars because of it. Get these and you will be satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great but ultimately returned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted to keep these but ultimately returned because I couldn’t get a good seal while wearing my glasses. Without my glasses the sound was excellent and the noise isolation was surprisingly good. High quality, solid construction but lightweight. Also beware there are very bright led lights on the ends of those wings that may annoy you. Hope they move these for the next version as I wonder how they passed user acceptance surveys.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony headset.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good for a cheaper choice in headset. The sound is good, but go for a more expensive pair for better quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Best headphones I've ever had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfortable. Very light compared to other high headphones like the Astro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I can hear everything in my games.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and my friends can hear me clearly on the mic. It occasionaly disconnects for some odd reason but replugging the wireless usb fixes it. Gotta be careful though, the plastic band is flexible but it will break if you're rough with it over time. I bought one previously and made it last 3 years before the band finally snapped and hung on by the wire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headphones for ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really impressed by the PULSE Elite headset — the sound is rich and detailed, thanks to planar magnetic drivers that make game audio feel immersive and lifelike. The low‑latency wireless connection via PlayStation Link works flawlessly, keeping sound perfectly synced for gaming sessions. The retractable mic captures voice chat clearly, and built‑in AI noise rejection helps ensure teammates hear me cleanly even in noisy environments. Battery life is excellent — I easily got long marathon sessions without recharging. The headset feels comfortable for hours of use, and the dual Bluetooth + Link connectivity makes it versatile beyond just the PS5 console. Overall, the PULSE Elite delivers an outstanding gaming and audio experience that meets the high expectations of serious gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Pulse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling is pretty good, fits comfortably over ears. Charge seems to last a while

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable and long lasting battery headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like em. Sound is great. Being able to adjust spacial sound is cool. Hopefully these last awhile like the previous gen. Comfy. Take a little to get used to. I like that you can mute the headphones with the controller mute button as well as the one on the mic.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great gift! Husband loves them! comfortable and great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great cans but not for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tl;dr - great if you're looking for planar driver quality audio Though I've used many gamer headphones with dynamic drivers (HyperX) and while I've used Audeze Mobius (quite pricey), I was intrigued by Sony's integration (especially since they purchased Audeze) While I like the audio quality (playing Gran Turismo 7, Pinball FX, and PGA Golf - great sound stage), the fit takes a bit getting used to. Also, I need to clean them after each use as skin and hair oils are very apparent on them. Can't speak for the mic (haven't used them) but if you're looking for clean sound for your PS5, this is a great choice

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great First Party Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying my Pulse Elite headset. Battery life is great and lasts through days of multi-hour sessions with friends since Battlefield launched. Physical quality could be a little more refinded as the plasic does “creak” a bit, so just take care to not be too abusive with it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Review time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Longer battery life for sure. If that’s what you’re looking for that’s what you’re going to get. The headset randomly disconnects every now and then. Outside of that it’s a decent headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Broken within a couple months.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great, until they broke. The cheap plastic head band snapped one day. I'm not sure why. I just went to put them on and then it just snapped. They would have been great if not for that. I couldn't even use them after they broke. They were super comfortable and the sound quality was pretty good. They were definitely disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    An upgrade form the previous pulse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An upgrade from the first pulse 3D headset. It has better battery life, sounds better, and a better microphone, not to mention it’s retractable. I honestly think these headphones were worth the upgrade for 50 dollars more and with the the link adapter I’m able to talk on the phone and game, not to mention also listen to music while with YouTube music. Overall it’s worth it for the price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Headphones upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones. Perfect noise cancelation. Easy to pair with console and long lasting battery. Used for many hours already and still got some battery left. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound, great value.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price, a nice upgrade in sound quality over their predecessors. New magnetic speakers sound great. They feel nice on your ears, comfortable. And the dual bluetooth / PS5 connection is great as I can keep them connected with my iPhone while using them with my PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it fit perfectly on my head. The sound quality is amazing and I like the mic the extends out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design

    Rated 5 out of 5 stars

    Nice new design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice new design ! Comfortable and easy to use, once you understand them.

    I would recommend this to a friend
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