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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1246 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality and comfort of the PULSE Elite Wireless Gaming Headset for PS5, with many appreciating its long battery life and cool design. Some users have experienced connectivity issues, while a few have noted concerns about heat retention during use. Overall, the headset is praised for its fit, lightweight feel, and immersive 3D audio capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,246 reviews
  • Rated 4 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good headset for its price point there are much better headsets out there but if you’re looking for something a bit cheaper but still good this is the headset to get

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great audio quality!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great audio quality, mic is ok and not so comfortable after a couple hours. For the price, don’t expect high end finishes, what matters is what’s inside!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well for the price but I wish it would cancel out external noise better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to use with great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good not great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little upgrade to the 3D pulse and is only $50 more. Fantastic IMO for the $150 price range. There are better headsets for sure but will also cost more. Sony did something amazing here with the microphone. So you get a lot for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    PlayStation pulse elite review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very comfortable and sounds amazing. Games sound crisp and clear. The only downside is the battery life. I would’ve liked to see a longer battery life and longer battery after a quick charge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Favorite headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Voice is clear on both ends when gaming.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Connectivity Issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original pulse headset. I bought this set to work with my Portal and PS5 Pro. There is an insane amount of signal interference. The mic quality is bad, and hou hear a buzzing/popping noise when using the headset. The Sony website says that my headset is wet, which is laughable. I found that it works best if you plug the adapter in the front of the PlayStation 5 Pro. Unfortunately, its a USB A adapter, so you need an adapter to connect the dongle to the front ports. Horrible design. Also, connecting the bluetooth to your phone is a nightmare. Dont even bother.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Definitely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very comfortable on my head sounds really good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Poor durability

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and everything was great! But the flimsy stretch and break is horrible. I had to exchange the first one. I purchased a second for my husband and it broke apart. No drops or anything.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing sound and battery life for gaming.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works seamlessly with portal and ps5. Connection is simple. Sound is robust and clear. Very comfortable even with my glasses on for long gaming sessions. Over very happy with the purchase !

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked all the boxes for a good headset. Sound cancellation, comfort, battery life. All around a great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Battery life last pretty long which is good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset & Ease of Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also have a Turtle Beach Stealth Pro and honestly I prefer the Pulse Elite. Both are comfortable, both have good noise cancelling but the thing that separates the Pulse for me is the PS Link tech. I don't have to connect the headset to my computer to adjust any settings or for updates or for any reason at all. All of the audio adjustments can be made right on the PS5 by just clicking the link button 3 times. I have profiles set up for COD, for 3D spatial audio games and others. It's simple, effective and requires nothing extra from me to update software or change settings. My Turtle Beach just hangs in it's holder now a days. The Pulse Elite hangs next to my PS5, right where it belongs.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are phenomenal! Definitely worth the money in my honest opinion. I enjoy the fact that I can connect to multiple devices and still hear my PlayStation media. They are lightweight and don’t feel cheaply made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need a Good Pair of Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, especially for the price and value of other headsets. I've had to buy my son multiple headsets because the mic stops working or one of the earphones stops working. These were perfect on price and have lasted quite sometime so definitely made well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Worth it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality, sound is amazing, I loved these. The only thing you have to be careful with the ear pieces as the ends are very fragile. I threw my headset on my bed and it's now dangling.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great for PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding surround headset. Great battery life and works seamlessly with PS5. Most comfortable gaming headset I’ve ever owned and I’ve owned a lot. Sounds as good as headsets twice its price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Constant crashes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset constantly disconnects and there’s no reboot button on the adapter for me to try to reboot it. This has been happening since I got the headset and it’s really frustrating. Yes, the adapter and the headset automatically updated one I plugged it into the system. I also stream a lot and it constantly disconnects while I’m streaming making it difficult to stream. I’m very frustrated by this but when it does work the mic is good, and the sound is really good. In certain games I have to turn down the headset because sound starts sounding weird.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Fragile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cracked from just me putting it on my head after a month but other than that sound quality is good

    No, I would not recommend this to a friend
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