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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1246 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality and comfort of the PULSE Elite Wireless Gaming Headset for PS5, with many appreciating its long battery life and cool design. Some users have experienced connectivity issues, while a few have noted concerns about heat retention during use. Overall, the headset is praised for its fit, lightweight feel, and immersive 3D audio capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,246 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Super comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very comfortable. I upgraded from the original pulse headset and really like these better. I almost went for the earbuds but opted to wait for these. Glad i did. Only criticism would be i wish they got a little louder.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best one yet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than. It super expensive headsets out there. The technology is bar none and works seamlessly with my PS5

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my son. Really liked them. Says they are light and comfortable. Great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    New Experience while playing Games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, 3D experience really change the way of playing. Downside the headphones get disconnected mid-game without any reason. Hopefully this gets an update.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are near perfect. 30 hour battery life is nuts and with the wall hanger charger it’s always ready to go. They sound amazing a well needed improvement over the original pulse

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, easy to connect. I have noticed it does get disconnected at times, however, it may be due to my usb (bluetooth portion) being loose when plugged in. Other than that they sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connect seamlessly to my PS5 and Portal. Sound quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Loving this thing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset. Honestly was blown away by it. Super comfortable, sound quality is excellent, easy to use AND the mic sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    PS5 Gaming headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave my grandson the gaming headset for Christmas, he was really excited to get them as a Christmas present.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Liked the previous version better.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from the previous version to the elite. I used to use it for gaming but needed a headset for work. The older version was significantly better. Had buttons for mute, enhanced sound effects etc. This one has very little of those options. Muting myself in call via headest? No. Sound great? Sure i guess, any better than the previoys version? Meh. Also it feels like it rattles a lot.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    GREAT HEADSET

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headset, long battery time, style is slick, get your self one of them..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones, fit perfect, good audio voice quality, easy to connect, happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Blocks or background noise. Very great quality I can hear footsteps in cod

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect Headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound, comfy fit, perfect for daily use! Must Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pule Elite Headphones are perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the older version headphones, the original ones and these Pulse Elite headphones blow it out of the water. Theyre better in every way. Sound quality, comfortable, easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Connectivity issues. Good sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and they do an excellent job of creating spatial awareness. They will randomly disconnect from the console about 40% of the time, which is incredibly annoying.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great product with one major flaw....overheating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved this product initially but then it started to disconnect during matches and I wouldn't be able to connect until after the game. I had this occur multiple times and then I ended up moving the fob from the back of the PS5 just incase it was overheating. Now that it is in the front I have only had this issue happen once.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sound. Great fit. My only complaint would be I can’t adjust the chat volume and the game volume to my preference anymore. Other than that, they’re great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Less comfortable then my old version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, they are pretty narrow fpr someone with a woder head. Havent had issues yet bit have seen a lot a reviews about them breaking where the heand strap connects just above the ear muff

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent headset

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdier than the first one. Doesn't break at the earpiece but the hanging charging port is hard to line up correctly.

    I would recommend this to a friend
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