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Customer Ratings & Reviews

Model:
1000047817/1000038059
SKU:
6567072
$149.99

Customer reviews

Rating 4.1 out of 5 stars with 1254 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality and comfort of the PULSE Elite Wireless Gaming Headset for PS5, with many appreciating its long battery life and cool design. Some users have experienced connectivity issues, while a few have noted concerns about heat retention during use. Overall, the headset is praised for its fit, lightweight feel, and immersive 3D audio capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,254 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Good headset but disconnects once every time i use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someome reason it always disconnects after 30 to 45 min then i have to hang it up or plug it up to get it to turn off and also remove the usb for 1 min then reconnect and turn hedset back on to get to work. Sound is great and other functionality is an improvement but the disconnect issue needs to be corrected.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Honestly really comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the comfort and sound quality of the headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nephew also loved this for Christmas. I was lucky enough to get the last one on the shelf.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Disconnects Frequently

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound better than the 3D pulse, but they disconnect about every twenty minutes. They didn’t do that when I first bought them. It started about a week later. They start to sound distorted, then they disconnect. I’ve quit using them and gone back to the 3D Pulse. No problems with those. Hopefully there will be a fix soon.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headset upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headset as a replacement for my ps 3d pulse that nolonger was a pairing with its reciever(reciever burned-out) and wasn't able to find replacement parts. Pairs well with both my ps5 and pc via or by reciever, the Bluetooth connection easly switches between the and the mic doesn't pick up background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! My nephew loves them and raves about the quality all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you like good quality sound these are your headphones ever since I’ve had a PS five and these came out. They’ve been amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Would’ve been 5 BUT……

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great sound and utilization wise with multiple connections capability. BUT, after mine broke, I came to the reviews, and I see just about EVERY pair that was purchased broke in the EXACT same spot. Clearly its a design defect and at $150 cost point, playstation should be doing something to compensate all of these customers. So therefore……one star……oh, and dont leave out the multiple times they disconnect during gameplay….

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Open Box felt like new!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still cleaned/disinfected the unit, but it runs/sounds great! Totally worth the discounted price for open box!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Truly Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is truly amazing. The 3d audio technology is precise and functional. This one of the best sounding headset ok the market.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. The sound is perfect for the price point and it allows you to enjoy the play station at any time of the day or night.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is pretty good, but I just wished the build quality was better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. The USB dongle is easily broken so be careful but easily replaced ($24). sound is AMAZING, being wireless is great, microphone worked well, I had read that it was the weakest part but everyone i spoke with said it sounded great. Very Very comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony ps5 headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and sounds amazing. Range isn’t great if you have to leave the room, but within the same room, no issues with drops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation microphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these headphones it really helps me more at shooting games than anything I also have the earbuds because my dad bought them for me on my birthday last year and they are both the exact same in my opinion so if you need to decide on which one to get I suggest the difference is between the earbuds or these headphones to see the pacific thing that you are looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pulse headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great experience no problems no issues it worked great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This is the Way!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love them!!!! The only thing is they unpair and if you don't know what you're looking up you won't ever get them back paired, but don't freak out because I sure did! They are amazing, and the sound makes it where your right there!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to PlayStation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a birthday gift for my sister-in-law, she absolutely enjoyed it. I haven’t seen her take it out since he got it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound quality superb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to purchase over the ear style but I wanted to test the PlayStation quality (as it connects to PS5 & other digital equipment). I was extremely pleased and would recommend these to others. While they were a preorder, I feel they were worth the wait.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Going 70/30

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty good when they work. Works great for me when blocking out noise that is around me so I can be on the ps5 in peace. So far only disconnected on its own 3 times on the first weekend of use. Hope it is not a normal issue and gets fixed because I am kind of wishing I spent more on a better headset.

    No, I would not recommend this to a friend