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Customer Ratings & Reviews

Model:
1000047817/1000038059
SKU:
6567072
$149.99

Customer reviews

Rating 4.1 out of 5 stars with 1254 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality and comfort of the PULSE Elite Wireless Gaming Headset for PS5, with many appreciating its long battery life and cool design. Some users have experienced connectivity issues, while a few have noted concerns about heat retention during use. Overall, the headset is praised for its fit, lightweight feel, and immersive 3D audio capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,254 reviews
  • Rated 5 out of 5 stars

    Works Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Works perfect. I just wish that it came with noise cancellation just like the old one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    break easily

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item broke a week after I bought it. It broke as I was putting it on. I didn't drop it or anything. The material which was used for these headsets is so delicate, so I was being really careful, but it still broke! I did not buy insurance, and I couldn't return them because the 15-day period for return was over! I regret buying these!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 elite headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to connect to PS5 and windows Laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great with Playstation Portal! Highly recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Connectivity issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they work, they work. Unfortunately, I've had them disconnect for no reason. The battery was full, I was playing a game and the headset suddenly disconnected from the ps5 and I was unable to get them to reconnect until I restarted the console. About 30 minutes after that, the headset disconnected again. From searching online, it seems I'm not the only one who has had this happen, so hopefully Sony can find a remedy. Until then, this is not worth buying, given that wireless headsets aren't supposed to lose connection for no reason.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Use it with my series x, with an aux cable and wirelessly on my ps5

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Sonys lost their way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a loyal sony fan since i was 5 and my parents bought a ps1. This piece of garbage is a waste of 150$ it disconnects randomly and the only way i can connect again is turning off playstation or unplugging the bluetooth. It so inconvenient. Sony as well as other big companies have gotten lazy with their products knowing us as the consumer will buy tge product. I am afraid the only way we get better use of the money we spend on these companies is to bouycott them until they give us tge products we deserve as a consumer

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity
    Best Buy Employee

    Rated 1 out of 5 stars

    Should be better!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has the ability to connect to the phone and PS5 at the same time. However, you should not! It confuses the headset so much to the point it just refuse to connect to anything. When you disconnect the phone it STILL doesn’t automatically connect flawlessly I have to keep pressing the button to connect it. When it FINALLY connects it’s a 50/50 chance that it will work perfectly OR randomly disconnects MID GAME and doesn’t reconnect. Save the stress and buy a different headset. (Only had the headset for 3 weeks)

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    poor build quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good features but build quality isn’t worth the price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift, Absolutely amazing, product is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great buy, have had it for two months already and I’m happy with my purchase

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    0/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good headset, I bough this headset back in December it’s only February and I’ve been experiencing terrible quality with the mic as well as having issues with connectivity after calling they stated to me that there wasn’t anything they could do and recommend I buy a new one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Headset. Will be purchasing the Black Color-way coming out soon.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    I would avoid for PC use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst tech purchases I’ve ever made. I bought to use with PC and there is near constant disconnects and degradation of sound quality when using wirelessly. I assume it’s some kind of interference with my wireless mouse and keyboard as they also use 2.4 ghz frequency via Corsair slipstream. If I could still return them I would, instead I have to use them with a 3.5mm audio jack or else they are worthless to me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, easy to use headset. I love the different audio sertinga

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The headset definitely works and gives good sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this new headset because it allows my gaming experience to become a lot more immersive.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Poor manufacturing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 2nd pulse headset I bought since its release as first one spontaneously stopped working. This 2nd one also has issues where it loses connectivity with the Bluetooth USB and turns off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headset Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having the product for a few months it broke at one of the connecting points, when I checked everyone one who I knew had one theirs broke at the same spot.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are great. They even work with my iPhone. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset for the ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feature to connect my phone to hear calls while gaming is something that I didn’t know that I needed but I can’t go without it now

    I would recommend this to a friend