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Customer Ratings & Reviews

Model:
1000047817/1000038059
SKU:
6567072
$149.99

Customer reviews

Rating 4.1 out of 5 stars with 1254 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality and comfort of the PULSE Elite Wireless Gaming Headset for PS5, with many appreciating its long battery life and cool design. Some users have experienced connectivity issues, while a few have noted concerns about heat retention during use. Overall, the headset is praised for its fit, lightweight feel, and immersive 3D audio capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,254 reviews
  • Rated 5 out of 5 stars

    Must have for ps5!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset that connects to both ps5 and mobile device at the same time is a must have in 2024.... 10/10

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor physical design

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear cups are flimsy and the frame shoots backwards at the earcup, much further back than most earphones, and this makes it uncomfortable to wear them with your head resting

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was a good deal.For a very good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely noise proof. You can hear everything so clearly !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what i needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect buy when purchasing a new ps5. I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always beating the Competition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be my 2nd set for our playstation...bestbuy always have the best prices and if they dont they have price match magic....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They disconnect all the time and are very buggy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used these for about 3hrs today and they disconnected 3-4 times. The worst part is that I need to do a whole reset to repair them which involves removing the dongle and resetting the headset. Very annoying if you're playing competitive games. Another issue is that the mic will glitch out and go completely mute if you press the controller mute button a few times. Even if it's not muted the mic won't register any sound

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the original pulse headset at launch. Very underwhelmed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset doesn’t connect to PS5 after a month of use. Dongle doesn’t work. Never buying these Sony again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones as a speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great - am able to put volume on high and use as a speaker when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfortable!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these and would definitely recommend especially if you play on the ps portal as well!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Headbands very weak ; Design flaw.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible build quality and lackluster audio quality, headbands broke after a couple months of average use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    JUNK

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUNK DO NOT BUY, Returned to Sony 4 times for repair with the same issue... the conecttivity poor, works for a few weeks and disconects and will not pair.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    They dont work

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre ordered in December got them in February never connected since day one that ps link usb is a waste of time and ps5 not supported do not buy these waste if money… i did factory reset and they still dint work only work with auxiliary cable or via bluetooth with iphone but doesnt pair or connect to ps5!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it as a gift to my oartner and he loves it ! Enjoys every feature it offers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Very good Very good Very goodv Very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best ps5 headsets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is phenomenal I would recommend this to anyone that loves headsets

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A bit lose in my head

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m used to using PlayStation headsets and while this one looks cool and connects with the ps portal, it gets a bit lose on my head. I’m not sure if that’s because I have a small head or if the problem is the way the headset is built. Overall, I would recommend for those who have a bigger head than me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommened this product to anyone looking !!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not my favorite broke before I had it for a year

    No, I would not recommend this to a friend