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Customer Ratings & Reviews

Model:
1000047817/1000038059
SKU:
6567072
$149.99

Customer reviews

Rating 4.1 out of 5 stars with 1254 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality and comfort of the PULSE Elite Wireless Gaming Headset for PS5, with many appreciating its long battery life and cool design. Some users have experienced connectivity issues, while a few have noted concerns about heat retention during use. Overall, the headset is praised for its fit, lightweight feel, and immersive 3D audio capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,254 reviews
  • Rated 5 out of 5 stars

    Sony made it do what it do!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These boys banging! I really like the 3-D audio. Sony got it right this time!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great, do not recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great, do not recommend. The quality is so cheap and they don’t sound particularly good either. I purchased these to try to replace a set of Turtle Beach Stealth 700 Max and these don’t even come close for more money. The turtle beaches have better battery life, audio quality, comfort, and quality.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don’t recommend tbh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my headset does not connect via bluetooth to other devices. i don’t like the quality for the headset. also doesn’t let me lower or higher game/party audio on the headset

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great equipment easy and to pair to the gaming system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Works great. Would recommend to any ps5 fan.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good audio but…

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset over six months ago and it keeps having issues from micrphone to audio issues,The microphone peace is not well made.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HBD!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a buy made my wife’s day with this banger of a gift!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to the eco-system of PS 5 gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grat purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item, the charging stand also works to charge the remote

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stoped working after a month, had connectivity issues

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good produc playstation best i like that good choice

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WORST BUY!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered an item from Best Buy on December 7th, and as of December 22nd, I still haven't received it. The delay is unacceptable, especially considering the holiday season when timely deliveries are crucial. Despite multiple follow-ups, the customer service team has been unhelpful, providing vague updates and no clear resolution. I expected much better from a reputable retailer like Best Buy. This experience has been extremely disappointing, and I am reconsidering shopping with them in the future. Reliable service is the least one can expect when placing an order.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones you can get for this price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth the hype

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely best thing I ever bought, it is better than advertised

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 2 months of purchase the headset keeps connecting and disconnecting. This is trash

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vreat headset, having it connected to phone and PS5 is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is a gamer and he loves the new features!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Constant Disconnections

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation needs to give up the bluetooth exclusivity and allow any bluetooth to connect to the PS5. The link system is TERRIBLE! Constant disconnection that resets and relinking doesnt fix. The previous version if the Pulse headsets disconnected as well. Would highly recommend getting a different brand over these any day of the week. Just sad

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    buy it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    coolest thing i ever owned my god this changed my life

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dookie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefer the pulse 3d. Didn’t like the fit. Felt pressure on my eardrums. Audio isn’t as great. You can’t adjust the party audio. Just the game audio. The setting is what did it for me.

    No, I would not recommend this to a friend