Customers often highlight the excellent sound quality and comfort of the PULSE Elite Wireless Gaming Headset for PS5, with many appreciating its long battery life and cool design. Some users have experienced connectivity issues, while a few have noted concerns about heat retention during use. Overall, the headset is praised for its fit, lightweight feel, and immersive 3D audio capabilities.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,246 reviews
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Seamless usage with PS5
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this for the sole purpose of playing a bit of FFVII Rebirth and reminisce about playing the original 27 years ago while the rest of the family is sleeping.
As such, I couldn't care less about the microphone part, it will stay off. Games with kids screaming insults at each other are not my thing, but to each their own.
This uses the proprietary Playstation Link protocol which is supposed to be lower latency than Bluetooth and also supports lossless audio. For casual gaming it sounds great, for hifi sound I'll stick with my electrostatic STAX headphones that cost 10x what these go for. Different use case. These come with one Playstation Link dongle that goes in your PS5, would be nice if that functionality was built in, I don't particularly like dongles. You can buy additional dongles to use the improved modes on PC and Mac, but they support Bluetooth as well.
At the end of the day these work great, you'll get prompted for a firmware update the first use which requires both dongle and headphones to be plugged into the PS5 but that takes less than 5 minutes.
Sound quality is excellent, and the battery life seems to live up to the rated 30 hours. Comfort is also good even with a larger than average head - totally happy with these.
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
ps5 Headset a bit expensive but worth it
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These headsets are really good and work very well. The sound quality is clear, with strong bass and crisp audio, which makes them great for music, gaming, and calls. They are comfortable to wear for long periods and fit nicely without hurting the ears. The microphone is also clear and makes communication easy. Overall, this is a great headset with excellent performance, and I would definitely recommend it.
Now let's see how the durability will be.
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Cons mentioned:
Connectivity
Rated 3 out of 5 stars
Decent sound and comfort but (returned)
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After 2 weeks to a month of owning this headset I had to return it. I liked the simple EQ software on the PS5 and when the headset stayed connected it felt good after long hours and had a decent sound right out the box. The issue lies in the connectivity, it often lost connection to where I had to turn the headset off unplug the ps link dongle and replig that in before powering on the headset at least once or twice a day. If you are ok with this then its a good headset. I play a lot of solo games and a great deal of multiplayer so I need a reliable headset and mic. For the price its a hard pass. (I ended up returning the product and am stick with my old but worn out razer barracuda pro)
No, I would not recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Cons mentioned:
Connectivity
Rated 3 out of 5 stars
It’s mediocre at best
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound is great, but it consistently disconnects. It disconnects more if you plug the dongle into the back of the PS5 . It is difficult to turn off at times, as the power button acts a multi function switch and does what ever it wants. It hold a charge for a long time and a free many uses. Very comfortable on the head.
I would recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Connectivity
Rated 4 out of 5 stars
Good headset, not the best
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It fits well and is not that heavy. Round ear cups may not fit everyone's ears: quality sound but no wow factor. It took me seconds to connect to the PlayStation 5; however, during gameplay, it would not stay connected. Once the signal was lost, it would take several minutes to reconnect and often require a reboot if removing the dongle and reinstalling it did not work. I returned it.
No, I would not recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Awesome
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
love these! the sound quality is very very nice and they fit very comfortable for long gaming sessions! very nice battery life as well!
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
Almost a 5…
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Battery life is amazing, sound is great, comfort is great, only two quarrels i have is that the lights on either side can be seen out of corner of your eye all the time, and buttons are a little small make it harder to adjust quickly. Still enjoying them tho regardless.
I would recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Connectivity
Rated 2 out of 5 stars
Awesome feature-rich headphones w/ poor design
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pros: -Great AI Noise cancelling on the mic, -new drivers sound rich and full, -great 3d sound support that brings out subtle nuances. Cons: Lackluster design lead to mine snapping at a common hinge point for many spontaneously despite careful placement when not in use/carefully putting on/taking off the headset, intermittent disconnects without a clear cause leading to needing to quit out of application and reset console to fix, blinking LED indicator for Bluetooth connectivity grows tiresome quickly. Want to recommend these but with how carefully I handled these things and them STILL breaking in a universally similar point on the frame/subframe, its hard to recommend them. All it took was simply placing them on my head one evening and I felt some kind of vague snap along with a change in earpad pressure and after removing them there was a clear hard crack internally where the frame meets the sub frame headband adjustment piece rendering them un-usable as is. I managed to fix them via heat n bond tape with some support bracings underneath but to have to go to such an extent after just 3 months of use for a $150 gaming headset is beyond disappointing. I imagine many more of these exact complaints will be popping up within the next few months.
No, I would not recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Perfect Headset
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The audio is crisp and immersive, perfect for PS5 gaming. Super comfortable for long sessions, and the battery lasts forever. Totally worth it!
I would recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Connectivity
Rated 4 out of 5 stars
Good audio quality, Poor build quailty/design
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound quality and system integration is seemless and convenient. Although connection issues are rampant. Multiple times a game session (3 to 6 hours) it will lose connection to dongle and must be removed and replaced to correct. Also, with 1 year they broke in multiple places as the headset design is not for all.
No, I would not recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Best Headphones for FPS (first person shooters)
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic product - 3d audio is a game changer for first person shooters. Very comfortable, almost no ear discomfort after hours of playing. Long battery life. The extendable boom mic makes talking to teammates & friends clearer. No problems with this product whatsoever.
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
Enjoying my purchase - No issues
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I put off buying these based on complaints I read about online but I have to say I haven't had any of the issues. Sound is great although I do recommend using the EQ right off the bat. Battery life is fantastic. Included hanging charger is a sweet bonus! Much more comfortable than the Pulse 3d in my experience especially during long play sessions
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Cons mentioned:
Connectivity
Rated 4 out of 5 stars
Overall Great Headset
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound quality is amazing, and the fit feels good. For $150, they're just as good, if not better than some $300 headsets. Only issue is that it randomly disconnects from the PS5 every once in a while. Frustrating when you're mid game. I've noticed that if you pull out the dongle from the PS5 and plug it back in, it fixes the issue.
I would recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Cons mentioned:
Connectivity
Rated 3 out of 5 stars
Good Sound quality, but..
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sounds great, but random disconnects happen with ps5 Pro right in the middle of gameplay; every time I've to remove and attach the usb dongle again to make it work. I hope Sony could address that with some firmware update.
Except for the random disconnects, sound quality is solid, battery life is good but, given the high price, ive my questions about the quality of thin skin on the ear paddings, which looks like will rip off in couple months.
No, I would not recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Best headset money can buy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good headset. Sounds good and very light on your head play for hours. Battery life excellent. Just swap out the batteries.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Feel Elite
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my Pulse Elite headset! It’s loud & has great bass/treble but don’t turn it all the way out or you’ll hurt your ears & blow out the headset. Wish it came with a USB-C to USB-C PS5 charger for faster charger.
I would recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Heat dissipation
Rated 4 out of 5 stars
Decent but over hearing issues
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a pulse 3d head set for 3 years and it needed to be put out to pasture. I went with the elite version this time around. It sounds good but Sony didn’t think some things out. Feels a bit cheaper than the regular pulse headset. Also the blue tooth receiver is very susceptible to heat. On the slim ps5 a the only usb ports are on the back, next to the heat exhaust vents. This heat can be enough to make the headset shut off randomly mid session. Had some catastrophic game ending moments in pvp as a result, yes I’m hanging those L’s on Sony lol. In order to fix this you have to buy another adapter so that you can plug the receiver into the front of the console via usb-c. It’s a pain to have to buy another part to make it work, but haven’t had the issue since. It’s a decent enough headset I wouldn’t steer you away from buying one but wouldn’t exactly steer you towards buying on either. Just know what you’re getting into with over hearing issues.
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Love these! Bought 2 pairs.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy! Only cons for me. I wish the ear piece covers were not leather.. they do get a little warm after awhile. but they’re are very soft and light. Love the retractable mic. Everyone I chat with says they can hear me just fine with it retracted so really no need to pull it out for me.. love the placement of all the buttons.. very easy to find and operate. As far as the audio goes, they’re amazing. You can hear about every noise there is to hear. If you play stealthy games or battle royals where you need to hear footsteps or anything. These are great! I play a lot of Naraka: Blade Point (Ranked Top 50 in NA) ( EU tournament Champion). No one sneaks up on me anymore with these headphones on. Lol. The PlayStation Link works great! Just turn the headset on and it’s ready to go. But honestly, besides the astounding audio quality, the best perk for me, is the hanging/charging base! Mount it on the wall and your set up is instantly upgraded and looks great. I strongly recommend these headphones. Sony did another great one here. Great headphones and price! Actually just bought another pair for my friends birthday gift.
I would recommend this to a friend
Rated 4 out of 5 stars
A few Issues, but still a great headset.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
In March 2024, I acquired the Sony PULSE 3D wireless gaming headset for PlayStation 5, which functioned without significant issues for nearly 11 months. However, a defect in the left earphone cushion necessitated its return. On February 15, 2025, I successfully received in-store credit, enabling an upgrade to the PS5 PULSE Elite wireless headset.
I encountered a minor inconvenience when I discovered that the Midnight Black variant of the PULSE Elite, which I intended to purchase, was mistakenly displayed due to a stocking error. The sales representative clarified that, due to legal restrictions, this model could not be sold until February 20, 2025. Despite this setback, I was assisted in purchasing the PS5 in its white version.
During my usage of the white headset, I experienced connection issues, with the device disconnecting from my PS5 on four separate occasions. Each disruption necessitated troubleshooting, including a factory reset and resynchronization with the console. As an avid gamer, I planned to return on February 20, 2025, to exchange the white headset for the aesthetically appealing Midnight Black model, so I considered these issues relatively minor.
On February 20, 2025, at approximately 2:00 pm, I returned to trade in the white headset. The salesperson handling my exchange informed me that the Midnight Black version might not be in stock if it wasn’t displayed. However, I indicated its presence in the product staging area behind her. She explained that the Midnight Black headset would officially become available for purchase on February 21, 2025, requiring another visit for acquisition. With limited time, I opted to proceed with a trade-in for another white headset.
Later that evening, at around 7:30 pm, I communicated with a live agent who confirmed the planned availability of the Midnight Black headset as stated initially for February 20, 2025. After verifying stock levels at the only Best Buy in my vicinity—a 30-minute dive, yet set to close at 9 pm—I made a call to customer service around 8:15 pm to ensure that the headset was available. Ultimately, I was able to trade in the second white headset for the Midnight Black model, but the overall experience was cumbersome.
I understand that vendors like Best Buy aren’t to blame for technical defects in products, especially premium Sony products. However, the average quality rating for this purchase is based on the service received on February 20, 2025.
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality, Weight
Rated 5 out of 5 stars
Great Set of Headphones!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Headphones have soft comfortable ear pads. Smooth voices over the speaker and very lightweight.