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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 378 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are satisfied with the PULSE Elite wireless headset's sound quality, comfort, and battery life. Some customers have mentioned the fit and 3D audio as positive features. However, some customers have reported experiencing connectivity issues with the headset. Overall, the headset seems to provide a positive experience for many, but the connectivity problems are worth considering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 378 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. I could hear everything and anything while playing my games. Battery life was great too

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Can't get better for a ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome. Work how they are supposed to, they are comfortable, great sound and pair perfectly with the ps5

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    The Superior Pair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the sad showing that is the Pulse Explores, these are spectacular. Simply working as expected and being comfortable is a huge step up. Easy charging options make wireless play more accessible than the previous Pulse generation.

    I would recommend this to a friend
  • Pros mentioned:
    3d audio, Battery life

    Rated 5 out of 5 stars

    Best at price point hands down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time ordering this headset. The first was for me and the second is for my woman. The 3D audio is absolutely phenomenal, the battery life is more than sufficient. Youll be hard pressed to find this quality in this price range. The EQ is great, being able to comnect these to my phone and my PS5 simultaneously is absolutely awesome. Im able to manage phone calls, listen to youtube, and more without sacrificing sound quality. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Get 'em

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit snug, comfortable, excellent sound quality, Awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and comfortable to wear for gaming sessions

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. Clear listening. Does not hurt head or ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Buy at Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted to give a shoutout to Best Buy for making it so easy to snag these PlayStation elite headphones! The whole process was smooth, from finding them online to picking them up in-store. And these headphones? Amazing! The sound quality is incredible, and they're so comfy I can wear them for hours. Thanks, Best Buy, for hooking me up with some top-notch gear!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounds quality. Lighter than the PULSE 3D. Great feel on the head

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good value for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable great sound quality have not tested the mic but I’ve heard great things.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sounds clear. Fits comfortably on your head overall phenomenal headset

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good and easy to put on and use. Great for playing call of duty.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to connect both playstation and iPhone simultaneously. Also has great sound quality and is very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for "gammers" my son is loving it so far. Confort and noise cancellation at it's finest.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best gaming head set I’ve used. Very soft on the ear and high quality sounds. Tunes out background noises and great pricing for these would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    PS5 Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for the PS5, yes the price is a lot but it is definitely worth it, the 3D audio works so well once set up. I mostly use it for games such as Battlefield 6, Borderlands 4, Ghost of Tsushima, and Alan Wake. I can tell you right now you don't hear all the extra sounds and background noises they added into the games till you wear something like this.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Excellent quality. Excellent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome head set with sound proof head set sound quality is awsome Battery life is top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound quality and seamless PS5 integrati

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the PlayStation Pulse Elite with my PS5 and the experience has been amazing. The audio quality is extremely clear, with deep bass and precise directional sound that really helps in competitive games. The wireless connection via PlayStation Link is fast and stable, with no noticeable lag. Battery life easily lasts multiple long gaming sessions, and the headset is comfortable even after hours of use. The built-in mic works well for party chat and online games. Overall, this is a premium headset that truly enhances the PS5 gaming experience. Highly recommend for anyone looking for immersive sound and reliable performance.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Audio is good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is good for quality gaming but the only thing I don't like about this headset that it disconnects constantly.

    I would recommend this to a friend
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