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Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $199.99

Customer reviews

Rating 3.9 out of 5 stars with 866 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers are delighted by the PULSE Explore Wireless Gaming Earbuds' impressive sound quality, comfortable fit, and decent battery life. Many appreciate the lightweight design and immersive 3D audio experience. However, some users have expressed concerns regarding connection issues, the high price point, and the bass performance. Additionally, a few users feel the volume range and wireless range could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 866 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Not worth $200

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use with a PlayStation Portal. The sound quality is great when playing games, but there is some discomfirt after wearing then for more than 30 minutes. My main frustration with these, and the reason for returning them, is that there are constant connectivity problems. I had to spend 5-10 minutes troubleshooting (resetting and re-pairing) the earbuds every 2-3 days. For $200, these earbuds should not perform like a half-baked product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unique

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, you can connect them to the PS Portal and your phone simultaneously, as well as being able to connect them to the ps5 and your phone simultaneously. Good audio and being able to play music or videos from my phone without interrupting the game is pretty neat too.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my PS5 because a lot of headphones don’t fit around my ears (also: glasses) comfortably. They are kinda crap for listening to music and the ear tips are horrible. Once I swapped the tips out for a set of foam ones, the fit was WAY more comfortable (noise canceling bumped up quite a bit too). I ended up getting the Portal and these earbuds sound a lot better with that device (duh). The case is neat and I think they look cool. If you have a large gift card and can’t figure out what to spend it on, these wouldn’t be the worst thing to buy. Otherwise, you could probably pass on them.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection, Price

    Rated 1 out of 5 stars

    High hopes on Sony product. Not worth the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre ordered these when announced and was eagerly excited to receive and try out these wireless earbuds. Not a fan of huge headsets for gaming long periods at a time and thought these would be the best alternative in today’s gaming industry especially to pair with my PlayStation 5. I spent more time trying to get these to stay in my ear with its huge flawless design. They are top heavy so it just wants to flip out your ear no matter what tip you use, the audio is probably the worst audio I’ve ever heard, there’s no bass very quiet and I kept having a problem with them disconnecting every 5 mins or so even being 15 ft away from my console. The price point is a crazy price for these earbuds as well. Especially that the 3D pulse headset is 99 and the 3D pulse elites that are coming out are 150. I think the price for what you get on these should be around 79.99 in my opinion. I wouldn’t waste my money on these things as I have returned mine. Me being a huge Sony tech enthusiast, this was really a disappointment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    PlayStation earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality sound worth the buy, I’ve never had a pair of earbuds like this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Produced

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been great with my PlayStation portal as well as my PS5. I’d highly recommend these earbuds to anyone great products by Sony as usual.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable to play with the PS PORTAL.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The comfort and the quality sound are great specially when you use them in a PS PORTAL.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is outstanding and voice is transmitted very well. Extremely comfortable.

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 3 out of 5 stars

    Mediocre at best.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Playstation earbuds are nice to look at but their functionality is terrible.They use the new PS link technology, which is supposed to function like bluetooth. The thing is, it doesnt. Atlesst not very well anyway. No matter what im playing, the earbuds just keep disconnecting. They only work at close range. And when i say close, i mean close. Like your Playstation has to be right next to you. Thats just unacceptable. Ive bought them on two different occasions hoping that something had changed. It hasnt. I can only recommend these for Playstation Portal users.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No more indention on my Head

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a great headset that only picks up my voice not all the surrounding sounds. Love how lightweight the ear buds are and no indention on the middle of my head!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    PS5 earbuds with usb dongle included

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for ps5 play. too bulky to use as a walk/work ear bud. sound quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are the best. Most earbuds dont stay in my ear, but these stay in and sit perfectly. Super easy to pair with portal via the link button. Sound is good as well, not too loud and not too low just right.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and the battery last for a few days

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Disconnecting continually.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer Beware. I bought these brand new first hand and cannot get them to stay connected. They randomly drop mid game/discord. (discord/playstation chat/game chat doesn't matter). Completely have to shut down the ps5 - then re-pair them. These are first party ear buds and should not have this issue. Many people say to leave the case open when using them - which does help - but still disconnects - but weird that needing the case open helps?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great but not worth $200

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying that these sounds fantastic. But I would be lying if i said they are worth the price. Other than the price, I would highly recommend these. They work very well with the PS5 and the PlayStation Portal.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect for PS Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are honestly great. Best fitting earbuds I’ve ever had. Having audio is crisp and full. Music audio may not stand up to a music snobs tastes, but it’s not as bad as they’d have you believe. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Feels great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do likw these earbuds. I use them for both my PS5 and Playstation Portal, they sound and feel great! The ONLY thing I will say, is that they do tend to hurt a tad after a long period with them on. But other than that, thet feel GREAT!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Keeps disconnecting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keep disconnecting and reconnecting . First one side then the other then both. I have to keep pairing them to my phone. They pair up to my phone and on the next use, it says no longer able to connect and asks me to delete from my phone. They sound good though

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Lil pricey but worth it. It is a sony product so your gonna pay but best gaming ear buds i have tried out so far. Highly recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some cinnection issues, but mostly great earbuds. I use them for the ps5, the portal and a logitech g gaming handheld, with only occasional issues with the ps5. The right earbud will sometimes disconnect and its pretty annoying.

    I would recommend this to a friend