Customer Ratings & Reviews

Smooth & cool gamer buds! Connects right away! Update the earbuds for better audio features.

Waste of money dont busy seriously!!!! Always disconnects and the use b dongle stopped working

The earbuds work great no issues easy to setup they are just as good as my razer earbuds

Great to have wireless audio earbuds for playing directly in the console or through rhe portal.

They are great and work very well and to top it off i received the item very quick

Hard to fit in ears, volume controls are hard to get precise, no extra audio features. ( no ambient sound, no no canceling controls. Very bad battery life.< under 5 hours.

I finally secured a pair of these. My excitement quickly turned to frustration when I was unable to connect these through playstation link. I factory reset the buds, the case, the dongle, my playstation portal, but the buds do not connect to anything using the link system. I was finally able to connect it to my phone but thats about it. The sound from my phone was basic at best. I can't say anythign about gaming sound quality but music and phone calls there better options.

I upgraded from the Pulse 3D PlayStation headset and there is a substantial upgrade in sound quality. The 3D audio is much more precise and it’s a game changer when playing online because you can pinpoint targets from far away by sound alone. I’ve heard complaint that they are not loud enough but that has not been an issue for me and I like my games loud. I’ve never even needed to try having them at full volume. I’ve also heard complaints about the microphone but I’ve been told I sound better than ever playing online. Being able to connect to my phone while gaming is also awesome. I can easily play games while waiting on hold or listen to music/podcasts while playing. The PS5 Spotify app isn’t functional with many games so this is a nice way to side step that. The reason I don’t give 5 stars is the price and the clunkiness of PlayStation Link. Maybe $200 is the cost they needed to be, but it feels predatory considering they are the only wireless headphones for the PS Portal. The other issue is swapping back and forth between the console and Portal. They recently updated them which was a massive improvement. It used to need to be reconnected every time by holding down the link button for 8 seconds. Now both the PS5 and Portal pop up with notification to connect. It could still use some work. Sometimes they don’t connect but they are reliable enough now. If you are in the market for a new wireless headset, they are pretty great. But if you’re a big Portal user and are tempted to buy them just for that, I think it’s better to stick to wired headphones rather than spend the same price as the console for these.

Not happy at all was in line from 930 am till 12 pm just for best buy to say sorry sold out. I hope best buy goes bankrupt for letting bots buy this in bulk

The PS5 Pulse Earbuds are an exceptional choice for gaming enthusiasts. Right out of the box, the design is sleek and modern, perfectly matching the PS5 aesthetic. The sound quality is outstanding, offering rich bass and crystal-clear highs that immerse you in the game. The spatial audio feature enhances the experience further, making it easy to detect sounds from various directions, which is crucial for competitive gaming. Comfort is another strong point; the earbuds fit securely and comfortably, even during extended gaming sessions. Battery life is impressive too, providing several hours of playtime, and the quick charge capability ensures you’re not left waiting around. Overall, the PS5 Pulse Earbuds deliver on all fronts—sound quality, comfort, and style. They are a worthy investment for anyone serious about their gaming experience!

Takes a bit to get used to the fit of these since it’s counter intuitive to what I assumed they would fit like. But once I got used to the feel of them as they are intended to be worn, they feel good like any other earbud. They last through play sessions or mowing sessions, good sound quality, they aren’t noise canceling when worn but they feel like they are somehow so that’s a nice bonus. Something else I didn’t expect is that they can be synced up to multiple devices at the same time and used simultaneously. For example I have them synced to the portal and use them and also have them synced ti my phone and can listen to a podcast at the same time as I use them with the portal. That’s also a nice touch.

I bought these for my PS5, and in that specifc use case they pretty much work how I’d want. They connect quickly and felt comfortble once I figured out which way I was suppose to wear them. They sound excellent when gaming. The Playstation Link adapter makes the game audio very clear, detailed, and take advantage of the system’s 3D audio tech. The only downside is that very rarely they will disconnect for like a split second, other than that, the gaming audio experience is very good. I would not buy these to use as a daily set of earbuds. I own a pair of airpods pro, so I don’t need them to be that. The Pulse Explore case is too large to carry around and the bluetooth audio is lacking, along with volume control and noise cancelling. These are great at being gaming earbuds, specifically. But don’t expect them to be much more than that.

Do I think these are an excellent 5-star product? Def not but I feel like I have give them that to counter more than half of these reviews which are for either Best Buy or Sony for a bad launch. We get it you're hurt you had to wait a week. So write Sony a BBB neg. They dropped the ball. People are here to see if these are good or not. THAT SAID, these are a 4 star product with lots of fine print - these are very decent for my needs. I have tons of great earbuds for music and other types of low latency gaming like VR, but bc Sony is Sony none of them work with the PS Portal which is my primary driver here. A bonus for the PS5 imo because I just don't want another set of cheap plastic cans in the pulse series. YOU SHOULD GET THESE IF: you're looking for good sounding earbuds to use on the Portal and the PS5. That's it really. They sound great with 3D audio and have a nice warm tone. The 3D stereo effect works just as well with these as the pulse 3Ds I've been using for years. Anyone complaining about the sound for gaming on these is mainly focused on bass. I initially wished they were heavier on the low end but after a few hours I think the tone for gaming is great. Connecting is easy for both Portal and PS5 and after 5-6 hours playing, I've not had a single earbud disconnect. They are incredibly uncomfortable and stupidly designed. But I also think all thin silicon tipped earbuds are uncomfortable and will be replacing them with foam which I'm sure will help that. They look dumb the case is too big to carry, and they probably don't sound great for music. If you're looking for something to do all kinds of heavy lifting this ain't them. But that's not what they're marketed as. If you want really good sounding 3D stereo drivers for the PS Portal that will also serve as good pulse audio series upgrade on PS5 without the big plastic cans, these are def satisfying. I got mine open box for $150 and that does factor into my rating. $200 is a hard sell for big plastic Sony gaudiness. 4/5

When these work they are 5 stars. When they don't, it can be as bad as a 1 star. Pros: Great sound, especially when you turn on the 3d settings. Comfortable, don't fall out. Come with 4 sets of ear pieces. Compact so great for traveling with your Portal. Pairs to your phone too so you can have any audio going on it overlay with your PS game, really nice feature. Cons: Quite the pain to set up. They connect to your PS5 or phone easily enough, but the Portal won't see it at first. You have to turn your Portal all the way off, turn it back on but not connect to your PS5, then open the case. Super bizarre and hopefully will be fixed one day. I only had to do this once to initially pair and then again later once more when they wouldn't connect randomly. The range is really bad. Like 10-20 feet bad. Granted you are likely to be close to your system, but if your PS5 is across the room just be aware. The disconnects. On my phone I haven't had any disconnects and on the Portal only once. The PS5 though is almost unplayable. It is constantly dropping and reconnecting over and over. I am guessing it has to do with the dongle you plug into the PS5 to connect, but that shouldn't be an issue for this price. An update came out that fixed this for some, but it's still really bad for me. If you have a Portal these are nice to have with it. Otherwise, maybe check out the other headphones Sony just came out with.

Very good quality. Good sound, very comfortable and leight weight. Only down side is, if there is alot of interference they cut out disconnect frequently

I want to give them 5 stars. I really do. I used these exclusively for gaming sessions where I needed to hear my games as I’m accustomed to but also needed to pay attention to my surroundings. (Kids & Wife). First and foremost, they sound phenomenal. Sounds come through crisp and clear and the bass does not drown anything out and gives a clean experience. They do not have ANC but I knew that going in. I really enjoy the fact that I can remove one at a time as needed and not skip a beat in the game audio. The fit takes a little getting used to. Try the different tips. The ones that come installed hurt a little after prolonged use but once I found a better tip, Battery life is good. They last about 4-5 hours but charge very quickly. My one issue is that they seem to catch a lot of interference when plugged in to the back of the PS5 and would randomly disconnect and reconnect. Moving the dongle to the front made it a little better but my kids would constantly remove it and was a no go for me. They work perfectly fine on the Portal so no issues there. Overall, if you have the extra money, don’t prefer over the ear headsets, or don’t have another gaming headset, these are great buy. If you have something like Astros or H9’s, unless you’re looking specifically for buds, I wouldn’t recommend.

I have had these for a bit now and all i can say is that they are pretty solid earphones and worth it for the ps portal and using these earphones to listen to music, talk to others on my phone while also hearing my game audio. It is really versatile in that due to the usb providing that to the earphones. The big downside is the lack of max volume it has. I wish it had more volume to it or alteast had a setting like the pulse headphones to mess with the sound.

I spent a lot of time deciding between these and SONY's InZone buds, settling on the Pulse Explore thinking it has the best sound. But i never considered how much they'd disconnect. They disconnect a lot. And it's not an isolated issue. It's widespread if you look at user reviews. One time it disconnected and didn't reconnect. i had to remove the dongle and insert it again. Unacceptable for $200. Unacceptable for the PlayStation brand. I'm returning these and getting the inZone buds when they restock. Oh, sound was really clear and crisp. Bass a bit lacking but not flat or tinny. I would totally keep these had they not disconnect on me ever 10 minutes.

First off, i got these open box “excellent” condition. While the physical condition of the earbuds themselves was perfect, whoever returned them mustve at least tried them on because the default eartips that were on were completely gunked up with earwax. That was a truly nasty experience to clean, ive never see so much wax. On to the earbuds..at first, i was hesitant but really wanted a wireless experience for my portal. I had a wired set of earbuds but i just didnt like the wires. I play a lot before bed, in bed, if i didnt i wouldve purchased the elite over ear headset. These sound fantastic, i can hear the smalled details in all my games, from webs stretching as i swing in spiderman, to the a breeze carrying over cloud in final fantasy VII Rebirth. I have had airpods pros, several samsung headsets, razer, and i have never heard so much detail coming out of a headset. It sounds better than my sound sytem i have on my tv, although that obviously has ambient sounds mixed in around me. The comfort is weird to explain. At first they felt uncomfortable, i found the right eartips to use and they just felt huge and heavy, but after playing for around 5 minutes, they became suddenly very comfortable. I still have trouble getting them adjusted just right, but once i do, they are comfortable and stay in my ears. Thats one problem ive always had with earbuds, they all fall out constantly but whatever material these are made of, they seem to hold in my ears ridiculously well so much so that i never have to adjust them while im playing. I would definitely say for the portal they surpassed my expectations. I bought these simply because they are one of only two wireless headsets that work right now, but they ended up being quite good. I would definitely recommend as long as you do some research and know what it is you need out of them.

I recently got my hands on the Sony Pulse Explore Wireless Bluetooth Headphones, and I am absolutely blown away by the performance. These headphones are a game-changer for PS5 gaming, delivering immersive, crystal-clear audio that brings every game to life.The 3D audio on these headphones is simply phenomenal. I can hear every detail, from the faintest footsteps behind me to the intense explosions in front of me. The spatial accuracy is so precise that it feels like I’m truly inside the game, giving me a competitive edge and making my gaming sessions more thrilling than ever.Comfort is another big win for these headphones. They fit perfectly, even during long gaming marathons, with no discomfort or fatigue. The build quality is top-notch, with a sleek, durable design that looks as good as it performs.The wireless connectivity is flawless—no lag, no drops, just seamless audio that stays synced with the action on screen. The battery life is also impressive, keeping me powered up through extended gaming sessions without a hitch.Overall, the Sony Pulse Explore headphones are a must-have for any serious PS5 gamer. They deliver an unmatched audio experience, all with the freedom of wireless connectivity. If you're looking to take your gaming to the next level, these are the headphones to get. Plus, the fact that they're specifically designed for the PS5 makes them the perfect companion for the console. Highly recommend!