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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 897 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers consistently note the impressive sound quality and comfortable fit of the PULSE Explore Wireless Gaming Earbuds. Many appreciate the decent battery life and lightweight design, enhancing the overall user experience. However, some users have reported issues with Bluetooth connectivity. Additionally, some find the earbuds pricey and would prefer more bass and a higher maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 897 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these just to try out with the intention of returning them within 14 days. But ended up keeping them because i love them so much. Love the dusl connectivity with my ps5 & my phone. I can be immersed in the game & never miss a notification from the fiance lol. As well as be able to watch youtube/tik tok on my phone in between matches without having to take anything out or disconnect/reconnect anything. When not gaming, music from my phone sounds amazing. Definitly make sure youre using the right size ear tips or you wont get that bass sound. These currently replaced my Airpods. My only complaint is that it lacks a play/pause feature when listening to music on the phone & the volume controls only work when connected to playstation, not phone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony PULSE Explore — Immersive Gaming in Earbud Fo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PULSE Explore is a compelling option if your priority is immersive, low-latency gaming audio on the PS5, in a compact in-ear form. Their sound quality and dual connectivity are standout features. But if you often play for very long stretches, travel, or need strong mic performance or noise cancelling, there are trade-offs to consider.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    ps5 gaming earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These PS5 earbuds are a fantastic addition to my gaming setup. They fit snugly and comfortably in the ear, making long gaming sessions a breeze. The sound quality is impressive, delivering clear and immersive audio that enhances the gaming experience. What I love most is how quickly they connect—almost instantly—making them super convenient to use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Pulse earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pulse earbuds are comfortable and have great sound. They connect with my phone and PS5 at the same time. I wish I didn’t need a doggel to connect with my PS5, but that is the only drawback.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Pre-ordered and it came!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t come on release date but got it the day after. Open and close sound is great. You can play music on your phone and game sound st the same time. Only complant is how it disconnects and reconnects from time on the PS5 console.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things look really cool, but at the expense of comfort, they are very uncomfortable, even trying different tip sizes they are just big, bulky, and the odd shape is weird as nothing really catch your ear, its just the silicon tip resting in your ear canal. They sound really good. But I have them paired with my PS5 with the included USB dongle that you must use (come on SONY, you make the PS5 and these why have dongle?!) But when playing games, about every 20 to 30 minutes they randomly lose connection for 2 to 3 seconds at a time and automatically reconnect, its very annoying. In the process of returning these. Not sure if there is some kind of firmware update or even how you would update them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product love the headphones them self. Love the audio from them and the microphone is great. My only issue is it would disconnect and reconnect randomly.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Awesome Earbuds for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. They fit comfortably in ear for extended gameplay. The only isssue i have is the occasional disconnect and reconnect. Even though its only happened a couple of times, its still annoying

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for the Portal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The carrying case is a little on the big size. I also initially found them a little uncomfortable in my ears, but discovered that I needed a size up on the ear tips. Always used the standard tips on all other ear buds I’ve used in the past, but these seem a bit small. That said, they sound great and get plenty loud. Listening to music via Bluetooth is fine, but I do prefer my Airpods for music. Using playstation link and using them via my PS5 and Portal, they sound amazing. Switching between devices was a little tricky at first, but that could have also been operator error. That said, they are great for what they were designed for, but it would have been nice to have some of the other features youd get from wireless buds in a similar price range.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Solid Sony Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound, battery seems to hold up nicely, microphone quality is just ok. Only noticable downfall is somwtimes the connection seems a little wonky.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    All around great headset/earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality, mic works perfectly, full charge has lasted upwards of 13 hours of playtime and very comfortable in the ears.

    I would recommend this to a friend
  • Pros mentioned:
    3d audio, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these and they’re really really good and I bought a pair for my wife and she loves them. We’ve had them for about six months with no issues and they also were great with my PC doing gaming also. My Apple AirPods will pair with the PC but the volume sucks. These are a lot better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for portal. Long battery and good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for specific use case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic little pair of ear buds! Just make sure you buy these with intent to use them on your PS5. Otherwise, you will not get the full experience in my opinion. They sound great for games and work great for taking phone calls while playing. I will also say that I could not get the sidetone feature to work on these. Even after looking it up I read that you shoupd be able to in the PS5 sound settings. The option was either missing altogether, or grayed out. Ultimately I returned mine due to just not being able to use ear buds comfortably in my ears. Not an exclusive issue to this pair, but worth mentioning nonetheless.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    They are Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they work.. it is a great in ear ear bud for gaming in my opinion. I hear absolutely nothing but the game, no outside noise. Not even when someone right next to me is speaking. I hear great footsteps in call of duty. The downside is they disconnect from my playstation 5 constantly. They slip out of my ear sometimes even though ive tried multiple ear piece sizes that they come with.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Amazing but with a defect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound for gaming. The battery life is not great, and they get a bit hot in the ears but even still, would be perfect if they didn’t intermittently disconnect when using the Bluetooth with 2.4ghz dongle plugged into the PS5 or PC. If they patch this the product would be quite good, but as it is now, the defect is a deal breaker.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product was looking for something u can use one ear with u can long lasting crisp sound should of gotten this sooner

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Sony pulse explore earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality earbuds. They have really good sound and are easy to sync to your PS5. They are comfortable but not as comfortable as my pulse headphones. Good but not perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    WORTH IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! Sounds great easy to use and very comfortable and they stay charged for quite a while i use these everyday!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the best gaming earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this back im September 7 , its a great product specially if youre like me and dont like the big chunky headsets that leave you “headset dents” specially after gaming for hours , they have great futures, easy connectivity to any devices such as your smart phone or even gaming pc for that matter, may favorite future is the fact thst i could conect my phone and gaming console at the same time id never missed important calls since i could talk on the phone while still hearing the game !!! The earphones also have smart noise cancellation technology my friends said ever since i switched to this gaming earbuds my mic quality has improved and the background noise is less noticeable. In conclusion this is a great product that id truly recommend to anyone and i know its a sonny priduct but im sure this would be just as good for any gaming pc even to just use them for a smart phone and i would consider this a great alternative for those big ugly gaming headsets

    I would recommend this to a friend
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