Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $93.99
Clearance
The comparable value price is $109.99

Customer reviews

Rating 4.7 out of 5 stars with 1763 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the SRS-XB23 Portable Bluetooth Speaker's sound quality, ease of use, and battery life. Many also appreciate its compact size, impressive volume, and convenient Bluetooth connectivity. Positive feedback also highlights its bass response and water resistance. A small number of users mentioned issues with the charging port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,763 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great speaker for inside and outside

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound bluetooth to my phone and pc and is great for patio table

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good volume just a little muddy sound

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this speaker in my shop for both music and pod casts. It has decent volume and connects to my phone with no issues. The sound on music seems a little muddled, I also have a Bose that I use in the house and its sound is very crisp and clean. But for use in the shop this fits the need and the cost.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LarryInHayden,
      Thank you for your time writing this review. While we are glad you like the loudness and easy connectivity of your phone to the XB23 speaker, we're sorry to hear some issues that you are experiencing when playing music. Allow us to help make this a better experience. Please make sure that the software is updated as it includes key features, applications, bug fixes, and feature improvements. You may try some solutions on this link to improve the sound quality of the speaker: https://helpguide.sony.net/speaker/srs-xb23/v1/en/contents/TP0002741503.html

      Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thanks again for purchasing Sony! Sony_US

  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    QUALITY PRODUCT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for a friend for Christmas. She loves the speaker and the quality of it. The speaker is small in size but has a powerful volume range. Great design, quality product, and not bulky.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JIAJIA, Awesome! We're thrilled to hear that your friend is enjoying your Bluetooth Speaker. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portable and Perfect

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s portable and easy to connect with any device with Bluetooth capabilities. I love it mainly for it’s sleek design. It’s lightweight enough to carry around when hiking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kate, Great! Thank you for the 5-star review of your SRS-XB23 speaker. We're really glad you're enjoying the amazing features, portability, easy Bluetooth pairing, and overall sound quality of the unit. Compact, lightweight, and easy to carry, the SRS-XB23 combines punchy bass sound with a tough, durable, go-anywhere design. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sony Bluetooth Speaker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first experience with a Bluetooth speaker. This one was recommended by a store associate. It is perfect for my needs, has good sound synced to music on my iPhone, and was easy to set-up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryB, We're glad to hear you had such a wonderful experience with your first Bluetooth speaker. Good to know it works perfectly with your iPhone and you find it very easy to set up. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 4 out of 5 stars

    Nice Portable Bluetooth Speaker

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my mother-in-law. Solid mid-range, bluetooth speaker. Easy to setup and connect. good battery life. Music quality is plenty good, but not great. For basic music listening, will serve just fine. Particularly for a non-discriminant music listener.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BBAN, thank you for purchasing our product. We hope your mother-in-law likes our product. Compact, lightweight, and easy to carry, the SRS-XB23 combines punchy bass sound with a tough, durable, go-anywhere design. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great project companion

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was torn when getting this speaker, debating between it and some of the competition, but have been very happy with my decision. I decided based on my experience with some other Sony audio products. The sound is adjustable through the app, so if it isn’t quite to your liking, get in there and tweak it. I turn the bass boost on for music and off for audio books. This is mainly used for the garage and around-the-house while doing projects speaker. I’m delighted compared to my experiences with last generations Bluetooth speakers. This Sony connects quickly and easily, the sound is terrific and the battery life is astounding. I’m usually a black color picker, but this dusty blue is classy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ijohnson,

      Thank you for the 5-star rating! We're glad you're enjoying the sound quality of the SRS-XB23 Bluetooth Speaker. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    Love Sony makes a great product in this lil speake

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker sounds great the base is amazing and battery life is good as well... Better then ue boom or jbl equivalents imo...and app with it is super cool and user friendly!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Glitchedone, Thank you for the 5-star review of your SRS-XB23 speaker. We are very happy to hear you like the great sound quality especially the EXTRA BASS feature and excellent battery life of your new XB23 EXTRA BASS™ Portable BLUETOOTH® Speaker! The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass, Battery life

    Rated 5 out of 5 stars

    highly recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. I love the sleek look. I’m big on camping and this will be a great edition and easy to pack up. The bass sounds amazing, haven’t had an issue, and battery life is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sidney,

      Great! We're glad that the speaker is perfect for your lifestyle. Go anywhere with full, crisp sound in a lightweight, stylish design. The XB23 is IP67 waterproof, rustproof, dustproof, and shockproof, with up to 12 hours of battery life, so your music never gets left behind. Keep the good times going with super-efficient USB-C charging, and control sound settings with the Sony | Music Center app. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great portable speaker

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy! Fantastic high clear volume levels. Durable, light weight, and pretty nice in style. I would recommend. Connects well to bluetooth and keeps a great battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bundle,
      Awesome! We're glad you are enjoying the overall performance and design of your new XB23 Bluetooth Speaker. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sony

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my daughter and she has put it to good use. Borrowed it to use outside and has a good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony is great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound from a small speaker. Sony is always great. It was so good, it was stolen from me. :(

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth Speaker at a Reasonable Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a nice bluetooth speaker to use in the house and outside golfing. This is a great choice. Sounds great, good volume and easy to use. Reasonably priced as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BBAN, Perfect! We really love to hear you like the great sound quality, portability, and reasonable price of our XB23 EXTRA BASS™ Portable BLUETOOTH® Speaker! The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you so much for the 5-stars review & feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent speaker!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable speaker has terrific sound and a great battery life. The link up with blue tooth devices is very user friendly. I recommend downloading the app so use all the features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aucrew6,

      We are happy that you love it! The SRS-XB23 has undergone extensive shock testing to make sure it can withstand the inevitable knocks, bumps and scrapes that come with everyday use. Even if you drop it, the SRS-XB23 will keep on working. It also has an IP67 rating which makes the speaker dustproof, waterproof, rustproof and washable.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Not too bad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds excellent, battery on point, bluetooth connect simple Only issue, for me because I'm not technology savvy, group and party connect is inconsistent meaning sometimes we can and sometimes we cannot. Often when we cannot, we just reset the grouping.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Whatsadisplayname,

      Thank you for sharing your experience with our SRSXB23 Bluetooth Speaker. While we're glad that you like the excellent sound, battery life, and Bluetooth connection of the speaker, we regret that you are having some issues using the party connect function. We'd love to help troubleshoot the issue. Please open this link with information and steps that may help resolve the issue:
      https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xb23/articles/00228368?cpint=spt-wsp_triage_00228345_pairing

      Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Platform Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice replacement in a rush for a speaker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this speaker to replace the UE Boom that survived several years of trips to the beach and Texas summers. We had to go with the Sony as the UE Boom was sold out. The speaker plays good sound when you are directly in front of it. But to the sides and behind it, not so much. This goes against the claim of 360 sound it claims. It is very difficult to tell if the unit is on, the buttons do not light up and the "on" sound is very low. The unit is very light and functional. However, we were not impressed with Sony's equalizer app. Can we get a user friendly interface? All in all, it accomplished what we wanted which was sound on the beach. I would prefer a little more volume, but we were not without music. We are still partial to the UE Boom over this model. But not a bad replacement in a rush.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi vbsoco26,
      Thank you for sharing your experience with us. While we're glad you like the XB23 speaker, we're sorry to hear the issues that you are having with the unit. This speaker does not support 360 reality audio. If you haven't yet, please update the firmware of your speaker to the latest version 3700 as it includes key features, applications, bug fixes, and feature improvements. When the unit is on, the(power) indicator lights up in green. For low sound, please try some steps on this link that may help resolved the issue: https://helpguide.sony.net/speaker/srs-xb23/v1/en/contents/TP0002741503.html

      We value your input and appreciate your feedback. If you need further assistance, please email the below information to socialsupport@am.sony.com.
      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and saltwater resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When having two they sound AMAZING! Like being in the theater! Highly recommended as well as having outside activities

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Sony Bluetooth tube speaker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is OK, plays fairly loud, but the claim of XTRA BASS is baloney. I have a smaller JBL model that puts it to shame. Other than lack of low end, sound is pretty good for what it is. Battery life is very good and sound dispersion a notch above the JBL. If you are looking for something to play Rap or Hip-Hop move up to a higher end model (this was a gift for my 21 yr old son). Not sure how well the cloth covering will hold up, seems a bit flimsy but it is fully waterproof so we’ll see. Overall build is robust, looks very nice. Purchased at Christmas time for a great price, it is well worth what I paid but at full price you might consider others before buying. Overall satisfied for what I paid.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thelad,

      Thanks for taking the time to review the XB23. We're glad you are satisfied with your purchase and you like most of the features of your new XB23 speaker. We value your input and appreciate the feedback. If you haven't yet, be sure to download the Sony Music Center app, and you can actually fine tune the sound of your XB23 to your liking. There is a built in EQ that has 20 points of control for Bass, Midrange, and Treble. You can also change the speaker set up from Mono to Stereo to suit your needs.

      Thanks for sharing your feedback and for choosing Sony!

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Ease of use, Size, Sound quality

    Rated 5 out of 5 stars

    Lightweight and still sounds good

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good sound for the size, i use it for hiking often and it ties onto my pack easily and is still lightweight

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hunter12, That's great! We're glad to hear that! The SRS-XB23 has been designed with convenience in mind, so you can enjoy music when and where you want to, no fuss. Compact, lightweight and easy to carry, the SRS-XB23 combines a punchy bass sound with a tough, durable, go-anywhere design. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    SRS-XB23 Portable Bluetooth Speaker

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product....in use every weekend... easy to use...great battery life!

    I would recommend this to a friend