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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 11 am
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Customer Ratings & Reviews

Your price for this item is $848.00
The comparable value price is $1,049.99

Customer reviews

Rating 4.5 out of 5 stars with 446 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 446 reviews
  • Rated 5 out of 5 stars

    Sony amp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this amplifier very easy to set up and very easy to use. It worked well in my house. I would definitely recommend it great bang for the buck.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for the positive review of the STR-AN1000, ChrisA! We are elated to hear that you found it very easy to set up and use, and that it worked well in your home. We strive to provide products that offer great value and enhance the user experience. Your recommendation and appreciation for the amplifier's performance mean a lot to us. If you have any other feedback or questions, feel free to reach out. Thank you for choosing Sony!
      Gus Sony_US

  • Rated 4 out of 5 stars

    Great sound w 360 sound map, a bit buggy though

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my decade old Denon X-4000, my denon did it’s job but slowly began having more audio issues, tinny like sounds on dialogue and constant buzzing from the box. I “downgraded” to the sony, much less power, no preamps. That being said my theater space these days is rather small 8.5x15 with light acoustic treatments and easy to drive speakers. I really dont need that much power. The sony is a good deal, the 360 sound mapping is quite amazing. I had my eye on Dirac but the costs for dirac licenses and the fact my space is not ideal to begin with I decided to try out the sony with sound mapping. My soundstage has never sounded better. I disabled bluetooth standy mode because it seems to attribute to a loud thud on start up sound. That may be normal but it just didn’t sound great, turning that off has removed that loud start up. The app connectivity is nice as I have my receiver in an av closet, however it needs repairing often for some reason. The remote everyone seems to hate, it gets the job done but I primarily rely on the apple tv remote so it’s not a big concern. Independent outs for sub would have been nice but not really a huge concern with mini dsp options. For my tastes I definitely enjoy the sound this puts out for movies and music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent to pair with a Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent system unit with multiple HDMI ports, which was exactly what I needed. It pairs perfectly with my Sony OLED TV, and I highly recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnY,

      We are delighted to hear you're enjoying the connectivity of the STR-AN1000 receiver and that it pairs perfectly with your Sony OLED TV for a great viewing and listening experience!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Good for my 75 inch TV. And good for Karaoke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. Very easy to set up. Planning to add more speakers. I love Karaoke so much and this is a good match for me...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Juliet,

      Thank you for choosing Sony!

      It brings us great joy to hear that you found it very easy to set up and that it's a perfect fit for your love of karaoke! The STR-AN1000 receiver is designed to offer flexible setup options, making it simple to expand your system as your needs grow. Adding more speakers is a great way to create an even more immersive audio experience, perfect for enjoying music and karaoke sessions.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Worthy of the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surround sound is more than about what formats, but also quality of life as well. Supporting DTSX and Atmos along with having Spotify support and USB music connection, audio has many options to go through. WIth HDMI 2.1 support, both my PS5 and Series X can be connected to my TV as well through the receiver. All the bases I can think of are taken care of with all the HMDI inputs and options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power at your fingertips

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use, powerful. Amazing quality that's expected from Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice upgrade over the previous model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the Sony 1080 since 2017 and was looking to upgrade. This new unit is an improvement across the board. Dialogue is clearer and the separation between channels is much more distinct. The 360 audio features feel a little gimmicky, but are ok for certain things. My turntable using an external amp sounds much improved with this unit. The ability to “lift the dialogue” only works with ceiling mounted atmos height speakers, so I haven’t had a chance to test that.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KazPro, congratulations on your upgrade! It's truly wonderful to know you're enjoying your new Sony - STR-AN1000 and its clearer dialogue and separation between channels. With support for Dolby Atmos, Dolby Speaker Virtualization, DTS:X, and DTS Virtual: X this AV Receiver delivers an object based surround sound experience. Thank you for choosing Sony and enjoy your new setup! Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Replaced the sdr790 or something It had the 4k the atmos the 7.1 but it would not allow PS5 passthrough. That sucked. So I had to run HDMI and optical. Well doing this caused the receiver to constantly switch inputs cause it kept reading multiple inputs so i constantly had to hit the sound source on remote at least 3-4 times. Well after a year of that i was done. So I did research and found the An1000 to handle what i had. Now the PS5 works and only need to run HDMI cable now. No more constant source picking. And it sounds much better than the sony model below it. Guess thats the difference between $400 and $800. Sometimes going cheap is just fine, sometimes it costs you more in the long run.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JacobW,

      You made the right choice upgrading to the STRAN1000! We're thrilled that you are enjoying the sound quality of the receiver and how it works well with the PS5. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Best. CHRISTMAS GIFT. EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you could hope for and more! It has so many cool functions and features, i don't even know where to begin. Sound is crisp and so fine tune-able you can get it exactly as you'd like and save it to each setting. I would 10/10 recommend this reciever

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LynnieM,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the STR-AN1000 offers so many impressive features and that you enjoy the crisp, customizable sound. Your strong recommendation truly encourages us to continue delivering products that enhance your audio experience.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony products can’t be beat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had Sony products for many years now, and they can’t be beat for quality and great sound. This new receiver was easy to connect and set up, and it has great separation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bondgirl42, Thank you for your time writing this review! We're glad to hear your satisfaction with the superb sound quality of your 360 Spatial Sound Mapping 8K 7.2 CH A/V Receiver. It's great to hear that the 7.2 or 5.2.2 setup featuring Dolby Atmos® and DTS:X is effectively enveloping your space with impressive video quality and captivating 3D audio. Thank you for trusting Sony! Your loyalty means everything to us. -Jess Sony_US

  • Rated 4 out of 5 stars

    4/5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new Sony receiver. Bought open box “no remote..no manual”. Still working on tuning this thing and software. Could be a 5/5 lol. Ive read that some people are having trouble with remote after update. I can attest and give two thumbs up to the “all for one remote” sold at best buy. It does everything receiver remote would do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Set us was easy. Sounds really good. Possibly plan on adding wireless back surround speakers, so will update if I do.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScottM,

      Great! We're glad that you like the sound quality and user-friendly functions of the receiver. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    sony receiver str an1000

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent receiver i enjoy the 360 option sound. i was going for a denon the associate at the store adviced me to go with this! i am happy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephaneF,

      It is great to hear that you are enjoying the Sony STR-AN1000 receiver! We are delighted that you followed the advice of the store associate and are so happy with your purchase. Thank you for recognizing the excellent performance and specifically highlighting your enjoyment of the 360 Reality Audio option.

      We appreciate you choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little nervous about purchasing an open-box Sony Receiver, but for nearly half the price, I decided to give it a try, knowing I could return it if I wasn't satisfied. After setting it up, I was very happy with the sound and video. The picture quality from my computer was much clearer than it was with the receiver I replaced.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your experience with your open-box Sony Receiver, GlennS. It's great to hear that, despite your initial reservations, you found both the sound and video performance exceeded your expectations—especially at such a significant value. We're especially pleased that the improved picture quality from your computer made a noticeable difference. Your feedback is incredibly valuable, and we're glad you gave us the opportunity to show how an open-box product can still deliver exceptional results. If you have any questions or need further support, we're here to help ensure you continue enjoying your receiver.

      Thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Awesome Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must buy! Has totally enhanced my home surround sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Niomi1717,

      Thank you for choosing Sony!

      We’re excited to hear that the STRAN1000 receiver has made such a positive impact on your home surround sound. It’s wonderful to know that it has elevated your audio experience and brought new enjoyment to your space. Your feedback truly motivates us to continue delivering quality products that enhance everyday moments.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    All in one

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this receiver up on sale and it goes on sale a lot, so if your looking for a great all around Av receiver that’s priced well this is it! Loved this unit easily controlled and setup is a breeze with Sonys on display setup. 10/10 budget loud movie/gaming/stereo system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent, when it works.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Sony home theater receiver. The sonic experience is excellent, but it has software issues. Routinely it starts up not remembering the last used input. You have to tell it what input to use every time you turn it on, which gets old really fast. At less than less than 2 years old, it has failed the same way as the STR-DN 1080 that I had before it. The soft start power amp relay doesn’t activate so there’s no sound output. Poor quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Henkerhaus,

      We appreciate your inquiry regarding our Sony receiver. We apologize for the inconvenience. We want to make sure you're completely satisfied with your product.

      The behavior observed with the STR-AN1000, where it does not remember the last used input and instead defaults to the TV input upon startup, is considered normal operation. This is because the receiver is designed to prioritize the TV input when it is turned on, to ensure that it is ready for use.

      About the issue related with the sound, here are a few steps you can follow to troubleshoot the problem: Disconnect the power cord from the STR-AN1000 and leave it unplugged for about 2 minutes. Then, reconnect the power cord and turn the unit on. Verify that your STR-AN1000 has the latest firmware update. You can check this link: https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-an1000/software/00290762
      Also, you can navigate to 'Setup' - 'Speaker Settings' - 'Manual Speaker Settings' and perform a 'Test Tone' to check if the speakers are working correctly.
      Ensure the speaker output settings are correctly configured:
      Access your TV's sound settings and set it to output sound through the STR-AN1000 (Audio system).
      If the above steps don't resolve the issue, perform a factory reset. To do this, turn off the receiver, press and hold the power button for more than 10 seconds until you see the reset process start. This will return the settings to their initial status.

      If the problem persists after trying these steps, we recommend reaching out to our product support team via phone call at 239-245-6366 or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US Hours of Operation: Monday - Friday 9:00 am - 9:00 pm ET Saturday - Sunday 10:00 am - 8:00 pm ET.

      Thank you for choosing Sony.
      Best regards,
      - Stephanie Sony_US

  • Rated 5 out of 5 stars

    The Way To Amplify

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, Lots of power, Fantastic sound quality, Great input output flexibilities. Remote also is nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RandallB, awesome! We're truly delighted to hear about your satisfaction with the amazing sound quality, superb features, and excellent performance of your STR-AN1000. Thank you so much for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Awesom Receiver

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver really impresses me, The sound is Awesome.I bought my first one as a open box, was missing parts the mike and the stand and I never could get it right. I went back and bought a brand new one and wow, I had it set up in no time at all and everything works as it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was unsure at first, but im happy i tried. This review is easy to setup without a Google search

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JSherm,

      Thank you for giving us a chance. We're so glad to hear you're happy with your experience! It's great to know the setup was smooth for you without needing to search online.

      Thank you for choosing Sony!
      Best regards,
      - Stephanie Sony_US

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