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Customer Ratings & Reviews

Your price for this item is $848.00
The comparable value price is $1,049.99

Customer reviews

Rating 4.5 out of 5 stars with 446 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 446 reviews
  • Rated 3 out of 5 stars

    Good Sound - buggy CEC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refurbished to replace my Onkyo TX-NR828 that had the older HDMI 1.4 connections. The surround effects from this receiver are much more pronounced (once calibrated) than the old Onkyo. The sound feels less warm/rich. On balance it is much better for movies, but not as good for music. My biggest complaint is the buggy CEC implementation. The volume does not display on the screen when changed via a remote that is controlling the Sony via CEC (like from an Apple TV or Nvidia Shield). Sony really needs to fix this, because it is annoying. CEC is not rocket science. On balance it is good, especially if you are not using it with a projector (where the receiver might be behind you).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DrMindcrime, thank you for taking the time to share such a detailed review and comparison. Your feedback is helpful in identifying where Sony receivers excel and where there are areas for improvement. Let me address your comments point by point:

      We’re thrilled to hear that you've noticed enhanced surround effects following your calibration! Sony AV receivers, particularly our latest models like the STR-AN1000 and the STR-AZ series, are designed to deliver truly immersive surround experiences. With advanced surround formats such as Dolby Atmos and DTS:X, these receivers draw listeners into the heart of the action when watching movies. This can result in a sound signature that feels more detailed and dynamic.

      It's not uncommon for users who have experience with other brands, such as Onkyo, to find Sony's sound less "warm or rich," particularly during music playback. This reflects the distinct tuning philosophies that different manufacturers adopt. While some users prefer Sony for cinematic experiences, others may favor the musical characteristics of various brands. Your observations resonate with common feedback, and we remain committed to providing exceptional home theater experiences.

      We sincerely apologize for any inconvenience you may have encountered and appreciate your feedback, which we will continue to track. For assistance with the CEC/OSD concern, we recommend reaching out to Sony Support directly with your product model and firmware version.

      For detailed information, please visit the following links:
      https://www.sony.com/electronics/support/articles/00173195
      https://helpguide.sony.net/ha/strtaan10/v1/en/contents/TP1000544703.html

      If the issue continues despite following those steps, do not hesitate to reach out to us:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

      Thank you again for your honest and constructive feedback. Your satisfaction is important to us, and your comments help Sony prioritize improvements for future updates and product releases.

      Thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Sony 770, it has a similar design front and rear, but vastly improved sound quality. The wifi connection and app controlled settings makes setting up a breeze. Connects well with my Bravia TV. If you're looking to upgrade without breaking the bank this is the one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony A/V Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have set it up to use with my Sony Bravia TV ; it is a very good receiver with lots of power!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Gman,

      Thank you for choosing Sony!

      We couldn’t be happier to hear that the STRAN1000 receiver is performing well with your Sony Bravia TV and delivering the power you desire. It’s rewarding to know our products are enhancing your entertainment setup. Thank you for sharing your positive experience with us!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Dommyguns1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding. Plenty of power and very clear sound. Really need to upgrade Blu-ray and TV to be ready for 8k

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Domo,

      That's great! We're glad to hear that you like the sound quality of the AV receiver. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First receiver I’ve bought. Massive step up from previous hand me downs. The sound quality is great as you’d expect when paired with quality speakers. The Bluetooth interface and pairing is very intuitive. I did have one issue with a hard freeze when watching a movie through Paramount. Not sure if it got too warm in the cabinet or the issue was unrelated to the receiver. Removing power for a minute or two fixed it. No issues since. Great long term investment

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AJCR,

      Thanks for sharing your experience with the Sony STR-AN1000 AV Receiver! It’s awesome to hear that your first receiver purchase has been such a significant upgrade, especially with the sound quality when paired with great speakers. We’re glad you found the Bluetooth interface intuitive as well. Regarding the freeze issue, it’s good to know a quick power reset resolved it and that you haven’t had any problems since, it could have been a one-off glitch or related to heat, as you mentioned. To make sure heat is radiated efficiently, check this helpful link:

      https://www.sony.com/electronics/support/articles/00229957

      We appreciate your feedback and are thrilled to hear you see this as a great long-term investment. Enjoy the immersive audio experience! -Jess Sony_US

  • Rated 4 out of 5 stars

    Top receiver

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my previous receiver which was not 4k compatible

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeH,

      That is a fantastic upgrade! The move to the STR-AN1000 from a non-4K receiver is huge, as you're now fully embracing modern home theater capabilities. Specifically, you've gained 8K and 4K/120Hz HDMI 2.1 connectivity, which is essential for the latest high-frame-rate gaming and ultra-high-definition content, plus full support for leading HDR formats like Dolby Vision and HDR10. Beyond video, the STR-AN1000 also elevates your audio with Dolby Atmos and DTS:X support, and our unique 360 Spatial Sound Mapping technology to deliver a truly immersive, cinema-like experience in your home. Enjoy the incredible clarity and future-proof performance!


      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Great sound !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a faulty Denon . Immediately noticed better clarity in sound and the set-up was much easier and by extension faster too. Pairs great with my LG oled , ps5 and apple 4k . Have this paired with klipsch speakers and atmos speakers . Movie nights never sounded better . Really enjoying it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounding Sony receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchsed a new Sony TV last year and my old Pioneer receiver would not work right with the ARC connection. This receiver solved all the ARC problems Everything works perfect now and the sound is great. Easy to set up and the Sony app is pretty helpful as well. Very Happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My personal favorite receiver I’ve ever owned. Easy setup and sounds great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NickB, Thank you for the wonderful review! We're thrilled to hear you like the ease of setup and great sound quality of your Sony STRAN1000. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Plenty of power. Love it! Would buy again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Sony AVRs are very easy to setup, and tuning of the speakers to be optimized via the provided microphone, that simply plugs in the front, runs an audio test for all speakers, tuning for nearly perfect acoustics. Power is plentiful, bluetooth works flawlessly. Bought this for $475 open box 1 year ago, couldn't be happier, still!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic review, MaRx!

      We are absolutely thrilled to hear that you still love your STR-AN1000 A/V Receiver a year after purchase!

      It's wonderful to know that you found the setup easy and that you appreciate the effectiveness of our auto-calibration via the included microphone. We specifically design this feature to optimize your speakers and achieve "nearly perfect acoustics" effortlessly.

      Your feedback about the plentiful power and the flawless Bluetooth functionality is greatly appreciated. We are delighted that you found such a great value and that the AVR continues to exceed your expectations!

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Overall good device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i didn't quite like it but after running settings and dialing it in its nice. Auto cal distances are a bit off adjustment with laser measure helps. Also make sure to try different modes to taste. Definitely not plug n play take your time and dial it in and its nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY STR-AN1000

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the Sony STR-AN1000 has preformed well. I have not had any problems and it works well with my Klipsch speakers. I was able to link my phone and play my music easily. I purchased my receiver when it was on sale.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JonB,

      Thank you for choosing Sony!

      We're delighted to hear that the Sony STR-AN1000 has been serving you so well! It's fantastic to know you've experienced seamless performance and smooth integration with your speakers. We're also glad connecting your phone and playing music has been effortless. Thank you for sharing your positive experience—and it’s great that you were able to take advantage of a sale when purchasing your receiver!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great value for Dolby Atmos and 4k 120

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the sound is pretty good using the 5.1.2 Dolby Atmos setup. The setup was pretty easy using the on screen menu and it's a great value for the price. I paired it with my 4k apple TV and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ohhh my Goodness !!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My speakers and sub woofer when I purchased them I was happy with the sound but they didn’t just didn’t have the sound that I wanted them to have. We bought this Sony amplifier and all I can say is Oh my goodness the sound that comes out of the speakers is what I was wanting when I bought the speakers. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Good!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my Harmon Kardon AVR finally bit the dust after a long time. This is a really good unit and I would highly recommend this unit to anyone. It was easy to setup as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my old 1080p Sony system, and the difference is incredible—it's like night and day, all while using the same speakers. I highly recommend this system to anyone with an older sound setup who wants to experience Dolby Atmos and 8K visuals. With my 5.1 speaker arrangement, the sound now wholly surrounds me. My living room doesn't have a bad seat; it sounds excellent from every spot.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Tadros, thanks for your amazing 5-star review of the STR-AN1000! We're thrilled you’ve noticed a great improvement in sound and visuals after upgrading from your old 1080p Sony system. It’s fantastic that Dolby Atmos and 8K visuals have enhanced your experience, and that your 5.1 setup delivers exceptional audio throughout your living room. Your recommendation means a lot to us! Thanks for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    My favorite purchase of 2025

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This livens up my living room and brings you into the video game or movie. I feel like I am in my own personal movie theater thanks to this and the OLED TV I purchased from Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BenjaminM!
      Thank you for sharing your experience with the STR-AN1000! It brings us great joy to hear that it has transformed your living room into a personal movie theater.

      With its immersive audio capabilities and seamless connectivity, the STR-AN1000 truly elevates your gaming and movie-watching adventures.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Amazing power and sound

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was definitely an upgrade for my home theatre. Alot of power and easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertM, Awesome! We are so glad to hear that you are happy with your new STRAN1000! Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    Sony never disappoints

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been working great. Sound is excellent. Very easy to set up. Some annoying features that you can’t disable like the start up screen that ask what you want to do. But overall it’s excellent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffP!
      Thanks for sharing your review with us. We are thrilled to hear that your STR-AN1000 is delivering such excellent sound and that the setup was a breeze for you.

      We also appreciate you mentioning the startup screen; feedback like that helps us understand how to make our interface even better for everyone.

      We appreciate your business and thank you for choosing a Sony receiver!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    HOT STUFF!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Sony receivers for years, my last receiver was DN1080 and that receiver was great. The only down fall was the laggy glitchy Home Screen operating system. Now this AN1000 will knock you in your seat with sound and with the smooth operating system. This is definitely a better upgrade and worth the wait! My speaker setup is klipsch x2 KF-28, x2 R-120sw, RP-450c, x2 R-40SA,x2 R-14S and man this receiver hit hard! I definitely recommend this receiver to anyone upgrading or in the market new user!

    I would recommend this to a friend
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