Customer Ratings & Reviews
- Model:
- STRAN1000
- SKU:
- 6533290
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the STR-AN1000 receiver's amazing sound quality, ease of use, and simple setup. Many appreciate its support for Dolby Atmos, the powerful output, and multiple connectivity options, with some finding it a great value for the price. However, a few customers have noted concerns about the remote.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
A nice upgrade over the previous model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I owned the Sony 1080 since 2017 and was looking to upgrade. This new unit is an improvement across the board. Dialogue is clearer and the separation between channels is much more distinct. The 360 audio features feel a little gimmicky, but are ok for certain things. My turntable using an external amp sounds much improved with this unit. The ability to “lift the dialogue” only works with ceiling mounted atmos height speakers, so I haven’t had a chance to test that.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KazPro, congratulations on your upgrade! It's truly wonderful to know you're enjoying your new Sony - STR-AN1000 and its clearer dialogue and separation between channels. With support for Dolby Atmos, Dolby Speaker Virtualization, DTS:X, and DTS Virtual: X this AV Receiver delivers an object based surround sound experience. Thank you for choosing Sony and enjoy your new setup! Best regards, -Dominick
- Pros mentioned:Dolby atmos
sony receiver str an1000
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent receiver i enjoy the 360 option sound. i was going for a denon the associate at the store adviced me to go with this! i am happy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephaneF,
It is great to hear that you are enjoying the Sony STR-AN1000 receiver! We are delighted that you followed the advice of the store associate and are so happy with your purchase. Thank you for recognizing the excellent performance and specifically highlighting your enjoyment of the 360 Reality Audio option.
We appreciate you choosing Sony!
Regards,
Dominick
- Pros mentioned:Ease of use, Power, Sound quality
Power at your fingertips
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of use, powerful. Amazing quality that's expected from Sony
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect! Replaced the sdr790 or something It had the 4k the atmos the 7.1 but it would not allow PS5 passthrough. That sucked. So I had to run HDMI and optical. Well doing this caused the receiver to constantly switch inputs cause it kept reading multiple inputs so i constantly had to hit the sound source on remote at least 3-4 times. Well after a year of that i was done. So I did research and found the An1000 to handle what i had. Now the PS5 works and only need to run HDMI cable now. No more constant source picking. And it sounds much better than the sony model below it. Guess thats the difference between $400 and $800. Sometimes going cheap is just fine, sometimes it costs you more in the long run.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JacobW,
You made the right choice upgrading to the STRAN1000! We're thrilled that you are enjoying the sound quality of the receiver and how it works well with the PS5. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little nervous about purchasing an open-box Sony Receiver, but for nearly half the price, I decided to give it a try, knowing I could return it if I wasn't satisfied. After setting it up, I was very happy with the sound and video. The picture quality from my computer was much clearer than it was with the receiver I replaced.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your experience with your open-box Sony Receiver, GlennS. It's great to hear that, despite your initial reservations, you found both the sound and video performance exceeded your expectations—especially at such a significant value. We're especially pleased that the improved picture quality from your computer made a noticeable difference. Your feedback is incredibly valuable, and we're glad you gave us the opportunity to show how an open-box product can still deliver exceptional results. If you have any questions or need further support, we're here to help ensure you continue enjoying your receiver.
Thank you for choosing Sony!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Ease of use, Sound quality
Sony products can’t be beat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had Sony products for many years now, and they can’t be beat for quality and great sound. This new receiver was easy to connect and set up, and it has great separation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bondgirl42, Thank you for your time writing this review! We're glad to hear your satisfaction with the superb sound quality of your 360 Spatial Sound Mapping 8K 7.2 CH A/V Receiver. It's great to hear that the 7.2 or 5.2.2 setup featuring Dolby Atmos® and DTS:X is effectively enveloping your space with impressive video quality and captivating 3D audio. Thank you for trusting Sony! Your loyalty means everything to us. -Jess
- Pros mentioned:Setup, Sound quality
Love it so far.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Set us was easy. Sounds really good. Possibly plan on adding wireless back surround speakers, so will update if I do.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ScottM,
Great! We're glad that you like the sound quality and user-friendly functions of the receiver. Thank you for choosing Sony!
-Ralph
- Cons mentioned:Remote
4/5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my new Sony receiver. Bought open box “no remote..no manual”. Still working on tuning this thing and software. Could be a 5/5 lol. Ive read that some people are having trouble with remote after update. I can attest and give two thumbs up to the “all for one remote” sold at best buy. It does everything receiver remote would do.
I would recommend this to a friend - Pros mentioned:Sound quality
Good Sound - buggy CEC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refurbished to replace my Onkyo TX-NR828 that had the older HDMI 1.4 connections. The surround effects from this receiver are much more pronounced (once calibrated) than the old Onkyo. The sound feels less warm/rich. On balance it is much better for movies, but not as good for music. My biggest complaint is the buggy CEC implementation. The volume does not display on the screen when changed via a remote that is controlling the Sony via CEC (like from an Apple TV or Nvidia Shield). Sony really needs to fix this, because it is annoying. CEC is not rocket science. On balance it is good, especially if you are not using it with a projector (where the receiver might be behind you).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DrMindcrime, thank you for taking the time to share such a detailed review and comparison. Your feedback is helpful in identifying where Sony receivers excel and where there are areas for improvement. Let me address your comments point by point:
We’re thrilled to hear that you've noticed enhanced surround effects following your calibration! Sony AV receivers, particularly our latest models like the STR-AN1000 and the STR-AZ series, are designed to deliver truly immersive surround experiences. With advanced surround formats such as Dolby Atmos and DTS:X, these receivers draw listeners into the heart of the action when watching movies. This can result in a sound signature that feels more detailed and dynamic.
It's not uncommon for users who have experience with other brands, such as Onkyo, to find Sony's sound less "warm or rich," particularly during music playback. This reflects the distinct tuning philosophies that different manufacturers adopt. While some users prefer Sony for cinematic experiences, others may favor the musical characteristics of various brands. Your observations resonate with common feedback, and we remain committed to providing exceptional home theater experiences.
We sincerely apologize for any inconvenience you may have encountered and appreciate your feedback, which we will continue to track. For assistance with the CEC/OSD concern, we recommend reaching out to Sony Support directly with your product model and firmware version.
For detailed information, please visit the following links:
https://www.sony.com/electronics/support/articles/00173195
https://helpguide.sony.net/ha/strtaan10/v1/en/contents/TP1000544703.html
If the issue continues despite following those steps, do not hesitate to reach out to us:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht
Thank you again for your honest and constructive feedback. Your satisfaction is important to us, and your comments help Sony prioritize improvements for future updates and product releases.
Thank you for choosing Sony!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Excellent, when it works.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Sony home theater receiver. The sonic experience is excellent, but it has software issues. Routinely it starts up not remembering the last used input. You have to tell it what input to use every time you turn it on, which gets old really fast. At less than less than 2 years old, it has failed the same way as the STR-DN 1080 that I had before it. The soft start power amp relay doesn’t activate so there’s no sound output. Poor quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Henkerhaus,
We appreciate your inquiry regarding our Sony receiver. We apologize for the inconvenience. We want to make sure you're completely satisfied with your product.
The behavior observed with the STR-AN1000, where it does not remember the last used input and instead defaults to the TV input upon startup, is considered normal operation. This is because the receiver is designed to prioritize the TV input when it is turned on, to ensure that it is ready for use.
About the issue related with the sound, here are a few steps you can follow to troubleshoot the problem: Disconnect the power cord from the STR-AN1000 and leave it unplugged for about 2 minutes. Then, reconnect the power cord and turn the unit on. Verify that your STR-AN1000 has the latest firmware update. You can check this link: https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-an1000/software/00290762
Also, you can navigate to 'Setup' - 'Speaker Settings' - 'Manual Speaker Settings' and perform a 'Test Tone' to check if the speakers are working correctly.
Ensure the speaker output settings are correctly configured:
Access your TV's sound settings and set it to output sound through the STR-AN1000 (Audio system).
If the above steps don't resolve the issue, perform a factory reset. To do this, turn off the receiver, press and hold the power button for more than 10 seconds until you see the reset process start. This will return the settings to their initial status.
If the problem persists after trying these steps, we recommend reaching out to our product support team via phone call at 239-245-6366 or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US Hours of Operation: Monday - Friday 9:00 am - 9:00 pm ET Saturday - Sunday 10:00 am - 8:00 pm ET.
Thank you for choosing Sony.
Best regards,
- Stephanie
- Pros mentioned:Power, Sound quality
The Way To Amplify
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product, Lots of power, Fantastic sound quality, Great input output flexibilities. Remote also is nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RandallB, awesome! We're truly delighted to hear about your satisfaction with the amazing sound quality, superb features, and excellent performance of your STR-AN1000. Thank you so much for choosing Sony! - Romeo
- Pros mentioned:Ease of use, Setup
Nice!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was unsure at first, but im happy i tried. This review is easy to setup without a Google search
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JSherm,
Thank you for giving us a chance. We're so glad to hear you're happy with your experience! It's great to know the setup was smooth for you without needing to search online.
Thank you for choosing Sony!
Best regards,
- Stephanie
- Pros mentioned:Setup, Sound quality
All in one
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this receiver up on sale and it goes on sale a lot, so if your looking for a great all around Av receiver that’s priced well this is it! Loved this unit easily controlled and setup is a breeze with Sonys on display setup. 10/10 budget loud movie/gaming/stereo system.
I would recommend this to a friend - Pros mentioned:Power, Sound quality
Dommyguns1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding. Plenty of power and very clear sound. Really need to upgrade Blu-ray and TV to be ready for 8k
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Domo,
That's great! We're glad to hear that you like the sound quality of the AV receiver. Thank you for choosing Sony!
-David
- Pros mentioned:Ease of use, Sound quality
Awesom Receiver
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This receiver really impresses me, The sound is Awesome.I bought my first one as a open box, was missing parts the mike and the stand and I never could get it right. I went back and bought a brand new one and wow, I had it set up in no time at all and everything works as it should
I would recommend this to a friend Plenty of power. Love it! Would buy again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing. Sony AVRs are very easy to setup, and tuning of the speakers to be optimized via the provided microphone, that simply plugs in the front, runs an audio test for all speakers, tuning for nearly perfect acoustics. Power is plentiful, bluetooth works flawlessly. Bought this for $475 open box 1 year ago, couldn't be happier, still!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your fantastic review, MaRx!
We are absolutely thrilled to hear that you still love your STR-AN1000 A/V Receiver a year after purchase!
It's wonderful to know that you found the setup easy and that you appreciate the effectiveness of our auto-calibration via the included microphone. We specifically design this feature to optimize your speakers and achieve "nearly perfect acoustics" effortlessly.
Your feedback about the plentiful power and the flawless Bluetooth functionality is greatly appreciated. We are delighted that you found such a great value and that the AVR continues to exceed your expectations!
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First receiver I’ve bought. Massive step up from previous hand me downs. The sound quality is great as you’d expect when paired with quality speakers. The Bluetooth interface and pairing is very intuitive. I did have one issue with a hard freeze when watching a movie through Paramount. Not sure if it got too warm in the cabinet or the issue was unrelated to the receiver. Removing power for a minute or two fixed it. No issues since. Great long term investment
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AJCR,
Thanks for sharing your experience with the Sony STR-AN1000 AV Receiver! It’s awesome to hear that your first receiver purchase has been such a significant upgrade, especially with the sound quality when paired with great speakers. We’re glad you found the Bluetooth interface intuitive as well. Regarding the freeze issue, it’s good to know a quick power reset resolved it and that you haven’t had any problems since, it could have been a one-off glitch or related to heat, as you mentioned. To make sure heat is radiated efficiently, check this helpful link:
https://www.sony.com/electronics/support/articles/00229957
We appreciate your feedback and are thrilled to hear you see this as a great long-term investment. Enjoy the immersive audio experience! -Jess
- Pros mentioned:Sound quality
Nice upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from the Sony 770, it has a similar design front and rear, but vastly improved sound quality. The wifi connection and app controlled settings makes setting up a breeze. Connects well with my Bravia TV. If you're looking to upgrade without breaking the bank this is the one.
I would recommend this to a friend - Pros mentioned:Setup, Sound quality
Great value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My personal favorite receiver I’ve ever owned. Easy setup and sounds great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NickB, Thank you for the wonderful review! We're thrilled to hear you like the ease of setup and great sound quality of your Sony STRAN1000. Thanks for choosing Sony! -Sam
Just Needs a Channel Selection Dial
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good unit with one exception. There is no A, B or A/B channel selector button or dial for controlling speakers in other rooms, such as music. Sufficient number of HDMI inputs/outputs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trapezoid,
We are pleased to hear that you are enjoying the picture and sound quality of your STR-AN1000, as well as the generous number of HDMI inputs! We understand that the lack of a physical A/B toggle on the front panel is a change from traditional receivers; however, you can still control speakers in other rooms by using the Zone 2 or Zone 3 features. By connecting your secondary speakers to the SURROUND BACK/HEIGHT terminals and configuring them as "Zone 3" or "Front B" in the Speaker Settings menu, you can toggle them on or off and even play different music in each room using the remote or the Sony | Music Center app.
Thanks for choosing Sony.
Best regards, Eliab
