Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $349.99
The comparable value price is $449.99

Customer reviews

Rating 4.5 out of 5 stars with 3863 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the STRDH590 as a receiver with great sound quality and ease of use. Many appreciate its Bluetooth connectivity, reasonable price, and ample power, while also finding the setup process straightforward and enjoying its 4K capabilities and array of features. However, some customers have noted concerns regarding bass adjustments, overheating, size, and menu clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 3,863 reviews
  • Rated 5 out of 5 stars

    Sound system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I wish I had checked specs closer though. There is no phono input for my turntable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi D3anmus1c,

      Thank you for the 5-star rating and we're glad to hear that you like the AV receiver. If you want an AV receiver that supports phono input, we recommend out STRDH190. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

      -David Sony_US

  • Pros mentioned:
    Bluetooth, Ease of use

    Rated 5 out of 5 stars

    Great home receiver

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to set up. Love the blue-tooth function. Worked very well with my existing speakers. Thanks!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WhitS,

      Thank you for the 5-star rating and we're glad to hear that you like the easy setup feature and Bluetooth of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Bluetooth

    Rated 2 out of 5 stars

    Trouble to make sound connections

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used HDMI ARC connection between the receiver and TV, but cannot hear the sound when playing the TV. When I turn on the TV, connect the source to the receiver, the sound disappeared. Somehow it worked for a few times for a day or two, but now cannot hear the speakers when connecting to TV. the sound works when connecting with my phone via blue tooth.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi June,

      We do apologize for the inconvenience. To isolate the issue, please replace the HDMI cable that you're using. We recommend using high-speed HDMI cable. We hope to speak to you to resolve this matter.

      If that doesn't work, For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    It works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase. Only issue is that it has a slight vibration and hum when on. Otherwise good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ellabelleashley,

      Thank you for the purchase! Please double check the position of the AV receiver. Make sure its in a flat surface with proper ventilation. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    A great value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and setup by Best Buy and all is working well. Thank you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Clem! Thank you for sharing such an excellent shopping experience! We're happy to hear it works great and the installation went well. Good to know that you like impressive performance of the receiver. Thank you so much for choosing our STR-DH590 5.2ch Home Theater AV Receiver! -Jess Sony_US

  • Rated 5 out of 5 stars

    Really nice unit !

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An open box purchase, but works fine so far as I can tell. Had to order a remote and f. m. Antenna, which I’m still waiting for, but just using the buttons and knobs the options work well. I’ll know more when the remote arrives and I’ll update my review!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn’t recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over heats even when volume is on 45 with shelf size speakers

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sony - 725W 5.2-Ch. Hi-Res 4K Ultra HD A/V Home Th

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - 725W 5.2-Ch. Hi-Res 4K Ultra HD A/V Home Theater Receiver - Black works good so far and a sleek look, however would prefer to have control adjustment knobs on the front panel...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cally, Thanks for your feedback on your STR-DH590 5.2 multi-channel AV Receiver. There are plenty of control adjustments buttons and knobs on the front panel of the unit. Please let us know what specific adjustments you're looking for so we can better assist you. For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony Receiver by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help. -Sam Sony_US

  • Rated 5 out of 5 stars

    Great Receiver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding system. Highly recommend. Geek Squad did a fantastic job installing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephenG,

      That's great! We're glad to hear that you like the AV receiver and had a great time with our customer service. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Good power

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good power and plenty of options. Started having HDCP issues after a while, apparently the TV isn't new enough.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello IsiMan84,

      Thank you for the 5-star rating and we're glad to hear that you like the power of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Nice receiver upgrade for my older unit!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was very easy to set up using 4 surround speakers and a subwoofer. I have a TV, DVD, and DVD recorder hooked up and it makes for a GREAT entertainment system. Very happy with how it performs along with the iPhone bluetooth feature.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RickP,

      Thank you for the 5-star rating and we're glad to hear that you had an easy time setting up the AV receiver and happy with the Bluetooth function of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    SONY

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the receiver. Best bang for your buck to handle any entertainment setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's perfect, AndrewM! The receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    SWEET STEREO RECEIVER

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GREAT WITH MY 85 INCH TV NOW JUST NEED BETTER SPEAKERS

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TroyC,

      Awesome! We're glad to hear the AV receiver works well with your setup. The STRDH590 receiver is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This amplifier is great for any kind of music and movies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArJo,

      Very nice! We're glad to hear that you like the AV receiver for your music and movie watching experience. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    D’s outdoor system

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Awesome receiver for the price.. another great find from Best Buy!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bigmammasnewcomputer,

      Very nice! We're glad to hear the AV receiver works well with your setup. You’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 3 out of 5 stars

    Beginner system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little over priced for what you get, actually it’s kind of a lower end receiver but isn’t too bad, wattage power rating is about half of stated. If you’re particular about your listening levels you will be disappointed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HarryR,

      Thank you for the review and we're sorry for the inconvenience. If there is something that we can help you with. Please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Rated 3 out of 5 stars

    Alright reciver if you dont have powerful speakers

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reciver is good enough but isnt quite powerful enough to handle serious speakers and goes into shutdown mode at high volumes

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZacharyE, thank you for your feedback and we're sorry to hear about the issue you've encounter. We'd love to help you troubleshoot your problem and turn this into a better experience. Please check the Help Guide for troubleshooting steps to follow: https://helpguide.sony.net/ha/strdh59/v1/en/index.html



      If this does not help, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely, Erin Sony_US

  • Rated 5 out of 5 stars

    Sony receiver

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and quality product. Very easy to setup and use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reslag21, Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. We're glad that you appreciate the picture quality of this TV and it was easy to set up. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 3 out of 5 stars

    Home theatre receiver

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it’s supposed to do. Glad I purchased it on sale. So far it works well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mustsatisfycustomer,

      We're so glad that it works great and you like most of the features of your STR-DH590 5.2ch Home Theater AV Receiver. Experience the bigger, clearer picture when you upgrade your home cinema setup with the STR-DH590. The 5.2ch AV receiver brings movies to life with 4K HDR pass through, Dolby® Vision and flexible surround sound. Bring all your devices together with BLUETOOTH® connectivity and multiple inputs.

      If there is something that we can help you with regarding your 3-star rating, we are more than happy to help you out. You can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      Jess Sony_US

  • Rated 3 out of 5 stars

    Dented item

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good receiver. Was supposed to be like new with no cosmetic flaws. It had a dent on top when we received it. Not too happy about that.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MelBelle74,

      Thank you for the review and we're sorry to hear that. If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      We appreciate your feedback and thank you for choosing Sony.

      Regards,
      David Sony_US