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Customer Ratings & Reviews

Your price for this item is $269.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 5276 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 5,276 reviews
  • Pros mentioned:
    4k, Ease of use
    Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    Awesome 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K player easy to use, reminds me of the ps4 menu. The only reason why I gave it a 4 star is because it will freeze making the screen black for a couple of seconds, it’s still a really good 4K player for the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With everything switching to 4K, I decided to retire my old blu ray and get a new one. This was on sale for a really good price, so no brainer. The player is fast and easy to use. Nothing to the installation, just plug it with the existing HDMI cable I had and all is well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Stunning Source of 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experiencing true 4K with HDR/Dolby Vision is really the best and only way anyone should ever experience 4K content. This blu-ray player handles all the latest 4K specs and is also fast and efficient and presents a cleaner image than game consoles that can also replicate 4K.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watching 4K movies with this Sony 4K player is even more enjoyable in a media room with a Sony 4K 75inch TV! The pictures are real crisp & clear as if they're just right there. Sound is made even better with Bose speakers. Who needs iPic theater when you can enjoy watching movies at the comfort of your home. Even better we got this player at a discounted price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and good sound throughput. Intuitive to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent, but there is one thing I miss.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS: Fast loading, all the popular streaming apps, USB input works really well with my video files, plays 3D Blu-rays. CONS: No 1.5x FF with audio, expensive at regular price, Amazon and Hulu no 4K. *This review is based only after a week of use. First of all, if you already own an Xbox One X (like I have), you probably don't need to buy this. I do like the remote control for the UBP-X800 better than the Xbox brand remote or using just the game controller. Haven't tried 3d Blu-rays on either player yet, but both players supposedly support this format. Because this was a Sony, I was hoping it would have 1.5x FF just like on the Playstation so that I can fast forward with audio during boring parts of a movie. Unfortunately, it doesn't. Amazon and Hulu apps don't have 4K support, yet. Bought this player on sale for $150 which was 50% off. If it was at the regular price of $299.99 I probably wouldn't purchase it. Recommending this for people who don't own an Xbox One X.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping for blueray players for my Sony TV. I though a sony player will be easy match interms of setup and remotes so i went with sony. It's little costlier than samsung and LG for same specs. I watched few action movies and it was impressive no lag noticed. Best part is i can connect my bluetooth headphone which i was not able to connect to tv earlier.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Dolby vision, Performance

    Rated 3 out of 5 stars

    Great except for lockups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. An awesome player EXCEPT it will sometimes lock up in the middle of a movie. Other times I have to unplug it and plug it back in to make the meme show up on the screen. Then it will be an AWESOME player. UHD HDR content looks wonderful.I was going to exchange it as defective but a search online shows me I am not alone. If not for the occasional lockups it would be 5 stars. Also, Sony has said it will NOT be update to handle Dolby Vision which is unfortunate. The newly announced X700 will get Dolby Vision.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HDguy, We are sorry to hear this issue with your unit. Our apologies for the inconvenience that this may have caused. What you did were correct troubleshooting steps. You can check this link:
      https://us.en.kb.sony.com/app/answers/detail/a_id/33679
      Regards, -Jay sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took back the lg 875 4k player as it was barebones and wanted more features, got this on Black Friday at 149.99 and this blows my Xbox player and the lg out of the water. I have an lg oled tv and movies look unreal. So glad I went with this one. Don’t think, just buy!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent product. This is a the best blu ray!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, easy to use. The features are many for the sophisticated user. Specially combining 4k and dolby atmos. Is really a great experience watching a 4k movie.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Mind blown!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly resisted the urge to upgrade to UHD Blu ray for awhile, but I finally gave in and I'm truly glad I did. Picture is absolutely incredible on the 65" Sony 4K that I bought along with it, and for under $200 the price was definitely right. I haven't really tried any apps yet, but I use my Fire TV to stream so I'm really not concerned with them. When I put Black Panther in and watched it in Ultra HD I was blown away, the difference is definitely noticeable. If you're looking to step up I highly recommend the Sony UBP-X800, you won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Good Part of a UHD 4K System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a UHD/4K TV so we needed a Blu-ray player to match. This one had good reviews so we actually bought two, one in the family room and one in the bedroom. We have not had any problems with either one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Large

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with a great picture. The only drawback is the size.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Amazing UHD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still figuring out all the features on this player - but watching Planet Earth in 4K is insane! Bought for Sony 4K tv and they work together perfectly - the players remote controls tv volume which is very convenient. Has all the apps built in. Setup was simple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Blu Ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best Blu Ray players I've ever owned. I love that it has streaming and a great picture. Very easy to set up and use. I highly recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So far, excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous to buying this Sony, I'd been using the Xbox One S for UHDs, but it's only a fair player, at best. As Sony pioneered the 4K Blus, it seemed to only make sense to buy theirs. All in all, a much more hitch-free experience than Microsoft's minimum effort.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great for 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 4K bluray player since I also just got my first 4K TV from Best Buy and it was on sale at a pretty good Black Friday price. I got a 4K movie and it was great. I'm only buy Sony bluray players because they are rock solid and I like their interface.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy setup and wonderful operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know what to expect with Sony and they met my expectation. Used with my Sony XBR49800 and it is beautiful. Some overlap of capability, but I really wanted to be able to play Blu-ray content too. Need to figure out how to remove unwanted apps from favorites.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded to a 4K player along with a Oled TV. Essential if you buy a new hdtv. Both upgrades have brought great enjoyment for the whole family. Colors are amazing. I was waiting and concerned that I could not find anything like plasmas of the past.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Upscaling

    Rated 5 out of 5 stars

    Best disc player I have ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my sony ubp x800. Plays any disc I put in it. CD'S Sound great . DVD looks great and bluray even better. But last night I watched enders game on bluray by mistake (I own the 4k HDR version) and I loved it . Today I bought a audioquest chocolate hdmi cable. Hooked it up went to test it with enders game. I noticed that I took the wrong disc the night before . So i put the 4k HDR disc in my sony ubp x800 with my new audioquest chocolate hdmi. And the bluray upscale looked much better. I still love it and wouldn't trade it for any other disc player. It may be a setting I don't know

    I would recommend this to a friend