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Customer Ratings & Reviews

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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 5276 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, 4K capabilities, ease of use, and upscaling features of this Blu-ray player. Many also appreciate its price and streaming functionality. However, some customers point out performance issues and the lack of Dolby Vision support as drawbacks. The player's size and limited app selection have also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 5,276 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very happy with this player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good... excellent picture quality and easy to use. Set up was seamless with my new Sony TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my home theater setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an LG 4K HDR player... but, I was disappointed in it. It experienced audio dropouts on several titles. I exchanged for this Sony unit, and have been very pleased with its performance!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Excellent Audio Options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player does a fantastic job of playing 4K video and can handle any audio you can throw at it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great player!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this when it was on sale and so far, its been getting the job done. ive watched a few blurays and they all played well. Ive only watched one 4k uhd disc and it looked great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great 4K Blueray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a blueray that gives great picture quality for my media room and this fits perfect. I love the quality and the speed and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent price and good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook up and the remote was easy to learn. Found nothing better in the reviews and price. Well worth the money. Had two Samsungs in five years and both went bad. Glad I went with a Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great blu ray for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to took up. Build good for the price I gave for it. I was told it was the latest blu ray on market.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Upscaling

    Rated 5 out of 5 stars

    Great player

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid build quality. Great picture on 4k, does a good job upscaling bluray and dvds

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent 4K BLUE RAY player and the only complaint I have is that it was sold to me as a zone free player and it is not that. This was as per the sales person who helped me make the selection. I have not returned it because all other features are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit while upgrading my system to accommodate a 4K HDR TV that I have yet to purchase. I have watched a couple movies with it though and it works perfectly. Happy customer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best pic ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this 4K disc player. Easy to use easy to setup and unbelievable picture with4 k disc

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Picture Quality and easy to connect. 4K disks look great. Standard Blue Ray looks very good as well.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Ease of use

    Rated 5 out of 5 stars

    Does all we wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K player for the money. It was easy to connect and use. Would definitely recommend this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    FABULOUS BLU-RAY AND EASY SET UP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Blu-ray machine. It is a Smart machine which of course connects to the internet. It was effortless to install. I am NOT a technical genius so I appreciate that I simply followed the onscreen steps and in a few minutes I was watching my first movie. I got a new tv too and this pairs up nicely to that unit, My movies look so beautiful. I watched an action film and it seemed like it was happening right here in the room! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up even for a non-tachie. Easy fit with a Bravia. Great quality and wonderful 4K Ultra HD pictures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony 4K Bluray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Sony 4K Bluray player but returned it because the two free movies with purchase was inaccurately described by the sales representatives. I did not use the player but I understand from people who purchased it that it's one of the better 4K players.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good DVD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all good functioning but slow response to remote control inputs. Often wants to go to "other aps" rather than the DVD. Must shut off and restart to get to the DVD ap...the only thing I want to use it for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Awesome 4K UHD player.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Samsung UBD-K8500 4K Ultra HD Blu-ray Player. Don't get me wrong. The Samsung is good, and I still have it. Donated to my Step-father, Along with my Samsung UN65HU9000FXZA. I purchased Sony 930e, and connected the X800 to it. The difference is like night and day. The x800 loads fast, set up was a breeze. The 4k content is beautiful. The construction is sturdy, not like the k8500. It feels like cheap plastic. Highly recommend this sony x800 to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    No brainer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to my LR. I also have a Sony 4K TV, so it almost set itself up. Everything looks/sounds fantastic and is not glitchy, as my earlier "bleeding edge" other brand player was, but in fairness, the Best Buy Salesman explained to me at the time of purchase to expect that with the first player, so I was forewarned. The software caught up to the technology after a few months, and that unit is working fine elsewhere in the house, no longer glitchy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Works Well, One Issue Freezing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace our old Blu-Ray player and this one was on sale so decided to try it out. We have an HD projector and this is hooked up to it, and the quality with Blu-Rays is great (don't have 4K so can't review that aspect). DVD playback is acceptable, I was hoping for a bit better upscaling though. I had a problem with a DVD that was not in the greatest shape, it caused the Blu-Ray player to freeze. I had to unplug it in order to get it to work again, but other than that it's worked well. Altogether, for the price this is a good Blu-Ray player with a nice set of features.

    I would recommend this to a friend
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