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Sony - UBP-UX80 - Streaming 4K Ultra HD Wi-Fi Built-In Blu-Ray Player - Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 190 reviews

93%
would recommend to a friend

Pros

Cons

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Customer ratings & reviews

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Page 1, showing1-20 of 190 Reviews
  • Rating: 1 out of 5 stars

    Worked great the couple of times I got to use it!

    Posted
    HelotesMovieBuff
    • My Best Buy® Elite Plus Member

    So we purchased a 2016 model Sony TV and the Best Buy rep recommended this blue ray player to accompany our brand new TV. See we hadn’t owned a 4K anything up until this moment, we have spectrum cable, Vudu, Apple TV, etc. so use of the disks/Blu-ray player was minimal but to see the absolute best picture we’d fire it up to see HDR in action. Recently we turned it on only to find that it is not transmitting the video to the TV. I tried three other things to confirm it wasn’t a bad cable or the TV. All work fine and if course since we didn’t use the player frequently we busted the deadline for returns and now we’re stuck with it. I wasn’t sure what the model number was until now. I went to order a new one just now and then realized hey it’s the same model number. Why would I order another one and risk a second dud?? I’m hoping another Sony model will work because I truly hate mixing and matching my home theater brands! Sony used to make amazing products and I go back to trinitron (27”) Which I still have and it works) and Walkman days! Losing faith in their current product line. TV also says it’s HDR but Apple TV says I don’t have the capability. Hmmm. Sony 4K HDR UX800 is what’s written on the back plate of mine to be clear. Longevity and quality go hand in hand or should at least.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent Audio and Video. Only one complaint.

    Posted
    TommyBoy
    • My Best Buy® Elite Plus Member

    The audio and video quality exiting the backside of this player is exceptional. Love the fact that it's a full width unit and doesn't have the wedge shape of the lower models. At the end of the day, it's all about getting your content played though, and this unit does a masterful job. Loading 4K movies is quick and I haven't used a disc that hasn't loaded quickly and properly (after the initial firmware update). My only gripe is with Sony's decision to not include a Digital display on the front face. It's hard to even tell the unit is on. That's nice in a dark home theater, but I like having at least a small digital display with things like track info, audio soundtrack format, etc. Alas, for the kind of quality I'm getting out of it, that's a small complaint. And this player reads literally any disc I feed it. I burned off a collection of high resolution digital music (mostly 24/96) to a data DVD Rom disc and it loads it up and plays all the files flawlessly. This has become my new "universal disc player" replacing a far more expensive Marantz unit.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for bluray & DVD. A bit noisy for 4k bluray

    Posted
    j123
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    1st the good. Works great with bluray/dvd. Very quick from power to ready. Very quick from inserting disk to ready to play. Shows DVD as 480P. Previous bluray player (8 year old phillips) only did 480i. For both the disk spinning noise is inaudible. The not so good. Some DVD aspect ratios are not detected properly. Star Trek DS9 displays incorrect as 16:9. Star Trek Voyager correct as 4:3. Stargate SG1 shows correct as 16:9. BtVS also correct 4:3. 4K blurays are a bit noisy. I've only got 2 4K blurays. Last Jedi and Cocco. The disk spinning noise is audible for both. I've had 3 other 4K bluray players. 2 LG's (don't recall models but they were under $100) and a Sony ubp-700. All were much noisier. Each was returned. This players noise was tolerable and as the movies progresses the disk noise diminishes significantly. I'd give it 5 if the 4k was silent. If it were a bluray only player Id give it 5 (thought a bit pricey).

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Review before you buy

    Posted
    Remorse
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Trusted the Best Buy magnolia reps when the got me to buy the UBPX800 4k bluray player. I wasn’t able to try it out after I bought it until I was past my 45 day return period due to an unexpected room renovation. Went to use it the first time this past weekend. The down arrow does not work on the remote but after calling Sony, they are sending me a new remote. I’m sitting here watching oblivion in 4k and the picture froze just like some other reviewers wrote. Great! I should have bought the Samsung like I was first going to buy but then let the other magnolia rep tell his colleague to sell me the Sony not the Samsung. I should have said no, I want what I want, This unit is normally a $299 unit, I paid $249 and now Black Friday 2018 it’s down to a low $199... hmmm do ya think it’s because they know it’s a faulty unit and they have to clearance them out? My other fault was that I didn’t read reviews on this before it. First Sony unit I’ve ever experienced trouble with. I won’t be happy if this unit continues to freeze up. Sony should be recalling these units as they’re defective and upgrading us to the next best model. Then I’d be happy, Only good find in this unit is that it’s a region free player and will play my PAL Blu-ray’s.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Blu Ray Player

    Posted
    RafS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Most of my set up consists of Samsung units but Samsung went and lost their mind by designing their blu ray players with a curve and that was an automatic no buy from me and glad it was. The Sony UBP-UX80 is built like a tank and looks great in my home theater setup. Have watched 2 4K blu rays so far and one regular blu ray and it had absolutely no issues with either. What I do recommend is that once you get it, make sure you do the updates and then reset everything to factory and start from scratch with the new update applied. Also, disable the network features if you’re not going to use them as that will free up the player to focus on what it was meant to do and that is to play blu ray discs. Overall, very happy and would definitely recommend this to friends.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good but expected more

    Posted
    PeterPeter
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    So I purchased this to go along with my 4K TV in hopes of having a better TV, streaming an movie experience. The video quality is great, the streaming and disc. The only issues that I seem to have , when using my apps like Netflix there is a crash or the app will not open. I have to disconnect my player and in some cases reset my device. With Amazon there seems to be a slight delay but that usually resolves itself so I can live with that. However my final issue, this is completely random, when playing a blue-ray or 4K disc the device will just shut down and return to the home screen. I have done all my updates but this is still a bad issue to have. My last 4K player (different brand) did the same thing but I did not buy the additional warranty and I ended up throwing it in the trash because I was having such an issue with playing discs.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This is one versatile player.

    Posted
    MicMason
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I was looking for a player that could also handle SACD and DVD-Audio, as i have a large collection of both . Most of the players on the market that play those formats are high dollar items that cost big bucks. The player was affordable at the MSRP, but Best Buy had it for $100 off, which made it a steal. This thing Will play just about anything you throw at it/in it, every high res files, and they all sound great . Plus it handles all the latest video formats, as well as Atmos surround sound. It has the usual apps like Netflix, Pandora, etc. Picture quality is superb. If you need a player that will tackle just about any format and sound/look great will doing it ,the Sony - UBP-UX80 - Streaming 4K Ultra HD Wi-Fi Built-In Blu-Ray Player is a most versatile unit that will get the job done in excellent fashion

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent quality, fast response Blu-Ray player

    Posted
    Drwho
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The quality of this Sony Blu-Ray begins with its construction... it's heavier than most blu-ray players, made of better materials and just a bunch of cheap plastic. It loads up pretty quickly and the quality of video playback is excellent. I haven't tried any of the apps on it yet, since we have a Smart TV, but I've heard the apps are very responsive and the Wi-Fi capabilities are better than most players. We've played probably 8-10 DVDs and Blu-Ray discs on it so far, and every one has been excellent. The player is quiet and responds to commands from the remote control immediately. We had an LG Blu-Ray player previously, which was slow to load up and the Wi-Fi functionality was so-so at best. So far I like this Sony player much better, and it pairs nicely with our Sony TV.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Best Blu I've Ever Bought

    Posted
    Seth
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have seen this player online and it is very popular. There was a fiasco in the store because this particular model is an updated version of the UX800 (one extra zero there). This is the only player I have seen that comes with an HDMI (albeit a short one) & the audio quality is phenomenal to me, at least compared to previous players I have had. One should note that this is a more serious player, as it is massive compared to any of the other Sony ones I have purchased through the years. However, I am happy with this and do not foresee myself purchasing any other unless this one every gives out, seeing as it handles all the top of the market quality specs!

    I would recommend this to a friend

    • Brand response

      SonyListens

      Hello Seth,

      Awesome! We are glad you liked this unit. Thank you for choosing SONY.

      Regards,
      Zac Sony_US

  • Rating: 1 out of 5 stars

    DO NOT BUY THIS OR ANY SONY DVD PLAYER!

    Posted
    TRex67
    • My Best Buy® Elite Plus Member

    These are the worse players ever. I’ve bought 4 Sony DVD players and they all freeze, lock up, and you have to unplug them to reset them. Sony won’t admit there is a problem. I was stupid enough to buy the 1000 which is $500. Same problem as the $70 DVD players I’ve had. NEVER EVER BUY A SONY DVD BLU-RAY PLAYER EVER. NEVER EVER! They lock up for no reason and Sony won’t admit any issues. They tell you to reset it. Doesn’t work. BUY ANY BRAND DVD PLAYER BUT NEVER BUY A SONY. IVE NEVER EXPERIENCED A MORE HORRIBLE PRODUCT AND THE COMPANY WILL DO NOTHING!!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    DON'T BUY -- WORTHLESS

    Posted
    Marneman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased this unit because it supposedly would play SACDs as well as 4K UHD Blu-Rays, Blu-Rays, DVDs and CDs. I got GARBAGE sounds from the first SACD I tried to play (which plays well in another player), and it tried to eat the first 4K UHD Blu-Ray I put in it (I finally got it out). It did play CDs, but so do many other units I have. Also, there is no time display on the front panel. Overall, a most frustrating purchase, made even worse by the EXTREMELY LIMITED return window at Best Buy.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Good solid Blu-ray player

    Posted
    Jeffbg51
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This player is pretty much what I come to expect from Sony. It is solidly built, easy to set up and in all the areas I have tried. I do not have attached to a 4K TV so I can’t evaluate that. It has a good selection of apps which include Amazon Prime, Netflix, VUDU, Pandora and YouTube. There are other apps available. My only complaints would be the lack of an optical audio connection which I use with my sound bar, and it did forget that YouTube was one of the apps I selected, but it was readily found and works fine.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good

    Posted
    nastynick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    HD to 4k upscaler is amazing, makes everything feel like original 4k. Superb 4K disk image quality. One gripe is sound cuts out sometimes when using the second HDMI sound only output, however I believe this is a comunication error with my reciever since its 10 years old. If i pass the sound through my tv then to reciever using optical cable, no issues. Just lose some of the advanced sound formats, dolby and dts true hd sound.

    I would recommend this to a friend

    • Brand response

      SonyListens

      Hello nastynick,


      We’re glad you like the product! Thank you for choosing Sony!

      Regards,
      Zac Sony_US

  • Rating: 5 out of 5 stars

    Perfect replacement for old player that expired.

    Posted
    GuyMc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Over the past 15-20 years I have purchased many DVD, Blu-ray and UHD players, most of them Sony, one Magnavox and two Samsung. The Sony players never disappoint me and this one is no exception. Our old model for the master bedroom would no longer store our Wi-Fi and streaming accounts information, so I purchased this on sale in advance as a replacement the next time I had to reprogram everything for the umpteenth time. Bingo - works like a charm!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Integrator Friendly

    Posted
    Thom
    • My Best Buy® Member

    A couple things about this player: 1) Update the unit. There are a few reviews here that speak to the player locking up. I experienced that prior to a software update. It's been bulletproof since the update. 2) The unit IS compatible with the WSUBPRE1 rackmount kit. That kit is built for the 1000, but it will work without modification. 3) It's suggested that IR control of the unit is the only option. Others have had success using a prior model's IP driver with C4 and Crestron.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sony 4K Ultra Blu-Ray Player

    Posted
    BestBuy56
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We are very happy with our purchase of this Sony 4K Ultra Blu-Ray Player the picture and sound quality is fantastic. This Sony player even makes the picture quality on regular Blu-Ray movies great as well. I would highly recommend this one to anyone looking for a great player with great sound and picture quality. We also like that you can get onto Amazon movies and Netflix thru the player. Great Great 4K Blu-Ray Player

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    GREAT 4K PLAYER

    Posted
    woodwork
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    WAS LOOKING FOR A 4K PLAYER TO GO WITH THE TV I HAD PURCHASED EARLIER. WAS AT A MAGNOLIA STORE AND THEY HAD THE X800 OVER WITH ALL OF THE OTHER 4K PLAYERS, BUT THE X80 WAS IN THE MAGNOLIA AREA. I ASKED WHAT THE DIFFERENCE WAS, AND THEY TOLD ME WAS THE X80 HAS A CABLE TO HOOK UP THE PLAYER TO THE TV, AND THE X800 DOES NOT HAVE THIS CABLE. I GOT THIS PLAYER CHEAPER THAN THE 800 AND ALSO CAME WITH A CABLE. A BETTER WIN - WIN.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent clarity with a few glitches

    Posted
    jrwagner
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This is really good for 4k and blue ray. easy to use and setup. Regular DVDs upscale VERY clearly. However, I am getting weird digital glitches on standard DVDs only. I may need to exchange it. Also, I want to stream lossless audio from my local server thru this and I suspect it can't handle the bandwidth because it stutters constantly. So if you want 4k and BluRay use only, this is 5 star.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent 4k Blu Ray player highly recommend

    Posted
    BrettHitman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Excellent player would highly recommend upscale regular blu Ray's and plays 4k disks like a champ. Highly recommend this unit. Make sure you get the high end 4k HDMI cables that will make this look just incredible with your high end 4k disks Sony is a champ

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best 4K Player For the Money

    Posted
    djm04f
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Ive owned four or five sony blu ray players, and there simply is no substitute. Made the mistake of getting a Samsung blu ray player once and I'm happy to have moved on from those. This Sony is made well and has all the apps and features you could ever want. Picture is stunning and theres no lag time when playing a disc.

    I would recommend this to a friend