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Sony - UBP-UX80 - Streaming 4K Ultra HD Wi-Fi Built-In Blu-Ray Player - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 150 reviews

95%
would recommend to a friend

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Cons

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Customer ratings & reviews

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Page 1, showing1-4 of 4 Reviews
  • Rating: 1 out of 5 stars

    Worked great the couple of times I got to use it!

    Posted
    HelotesMovieBuff
    • My Best Buy® Elite Plus Member

    So we purchased a 2016 model Sony TV and the Best Buy rep recommended this blue ray player to accompany our brand new TV. See we hadn’t owned a 4K anything up until this moment, we have spectrum cable, Vudu, Apple TV, etc. so use of the disks/Blu-ray player was minimal but to see the absolute best picture we’d fire it up to see HDR in action. Recently we turned it on only to find that it is not transmitting the video to the TV. I tried three other things to confirm it wasn’t a bad cable or the TV. All work fine and if course since we didn’t use the player frequently we busted the deadline for returns and now we’re stuck with it. I wasn’t sure what the model number was until now. I went to order a new one just now and then realized hey it’s the same model number. Why would I order another one and risk a second dud?? I’m hoping another Sony model will work because I truly hate mixing and matching my home theater brands! Sony used to make amazing products and I go back to trinitron (27”) Which I still have and it works) and Walkman days! Losing faith in their current product line. TV also says it’s HDR but Apple TV says I don’t have the capability. Hmmm. Sony 4K HDR UX800 is what’s written on the back plate of mine to be clear. Longevity and quality go hand in hand or should at least.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Review before you buy

    Posted
    Remorse
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Trusted the Best Buy magnolia reps when the got me to buy the UBPX800 4k bluray player. I wasn’t able to try it out after I bought it until I was past my 45 day return period due to an unexpected room renovation. Went to use it the first time this past weekend. The down arrow does not work on the remote but after calling Sony, they are sending me a new remote. I’m sitting here watching oblivion in 4k and the picture froze just like some other reviewers wrote. Great! I should have bought the Samsung like I was first going to buy but then let the other magnolia rep tell his colleague to sell me the Sony not the Samsung. I should have said no, I want what I want, This unit is normally a $299 unit, I paid $249 and now Black Friday 2018 it’s down to a low $199... hmmm do ya think it’s because they know it’s a faulty unit and they have to clearance them out? My other fault was that I didn’t read reviews on this before it. First Sony unit I’ve ever experienced trouble with. I won’t be happy if this unit continues to freeze up. Sony should be recalling these units as they’re defective and upgrading us to the next best model. Then I’d be happy, Only good find in this unit is that it’s a region free player and will play my PAL Blu-ray’s.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    DONT BUY THIS!

    Posted
    Jonathan
    • My Best Buy® Member

    Please do not buy this defective Sony player! It freezes and is unresponsive with all buttons until you disconnect it from power. I can’t believe I didn’t read the reviews before I purchased this junk. Sony needs to put out a recall for this!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    do not buy

    Posted
    saro
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    i am a big fan of sony but the ubx 800 has so many problems.it works fine for a few days and then the disc tray won't open.have to disconnect all wires and restart the unit as brand new.and then after a day or two same problem.sony didn;t have any good solution therefore it was returned.

    No, I would not recommend this to a friend