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Customer Ratings & Reviews

Your price for this item is $269.00

Customer reviews

Rating 4.6 out of 5 stars with 2419 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,419 reviews
  • Rated 4 out of 5 stars

    Good value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent reproduction of 4k bluray but the front controls are hard to see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K blu-ray player. Very pleased with operation and pricing. Has very good review from consumer reports

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Freezes and unresponsive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started freezing and become unresponsive during the second 4K movie. The only way I could get it to respond was unplug the unit. I tried a third movie and it froze within 30 minutes. I returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Blue Ray DVD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player looks real good. Actually it was a gift!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No bluetooth!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant believe it doesnt have bluetooth! Spent a decent amount of time and noticed it DOES NOT have bluetooth…. Build quality is good tho, and UI is smooth.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Stick to a regular blue-ray, 4k one not worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have stayed with my original blu-ray player. Hooked it up to Sony tv. Guess what, it has the same frequency as the original. I wanted to have 2 DVD players hooked up to the tv but I guess not. I should just return the 4K one and keep the old one. It works great.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    4K player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bad haven’t had a chance to run any 4K’s through it yet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unreliable 4K Blu-ray Player

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe the one I received was a lemon, but if you do a little searching you will find many people have issues with this and other Sony 4k blu-ray players. The one I received skipped on the first disc I tired which is apparently a wide known issue. Maybe you will be fine, but it’s not worth the risk.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BradD, We are sorry to hear that you are experiencing issues with your UBPX700 Blu ray player. We'd love to troubleshoot the issue and make this a better experience for you. Please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Sincerely, Carl Sony_US

  • Rated 5 out of 5 stars

    great UBR player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product that works well and I had no issues with it. I recommend it to anyone that is looking to have an feature rich UBR player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one to buy for the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 4k blu ray player for the money you can get. I had a bad experience with LG not reading discs after 2 years. Hope this one will last longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Sony UBP-700/M

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my theatre. Seamless operation and interface to 65" Sony OLED TV. With upconverting even old DVDs look great on my 4K screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue ray player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great size and great price..........

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Will fail !

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 different unit failed in the first year. Glad I bought best buy protection. Returned and purchased a different model.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ctx1925,

      Thank you for your feedback concerning the UBP-X700/M. We sincerely apologize for the inconvenience you encountered with the units. It is disheartening to learn that two separate units malfunctioned within the first year. We recognize how frustrating this situation must have been for you. We appreciate you bringing this matter to our attention, and we are pleased to hear that you were able to resolve the issue using the Best Buy protection plan. Your experience is valuable to us, and we are committed to continuously enhancing the quality and reliability of our products.

      If there's anything we can do to assist you or if you need information about our product, please don't hesitate to reach out. We are always here to help! You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      Username:
      Model Number:
      Issue/Concern:
      Telephone Number:

      We value you, and thanks for choosing Sony.

      Best regards,

      Romeo Sony_US

  • Rated 3 out of 5 stars

    Overpriced and isn’t really region free.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fine I guess but don’t buy it if you do a lot of importing. I was excited to get a brand name region free player, but it can’t convert 50hz or pal so I can’t play any UK import films even the multi region ones. Very disappointed for $260

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a Christmas present for a relative. It was the specific model they wanted and had all the features. It's a great 4K player

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON’T BUY OPEN BOX FROM BEST BUY!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t honestly review the product because it did not come with the HDMI cable. It says in the title and on the box that it is included. It is the M model. This was an open box product that was supposed to be in excellent condition. According to Best Buy it doesn’t matter if parts are missing because the excellent condition only means the actual product. They said I could bring it in to return it but it’s a 45 minute drive each way or i could send it back and after they get it they will send another. I truly do not understand why they can’t send me the cable. Obviously they do not care about customer care. This is not the first time buying an open box item was a huge mistake. I have definitely learned my lesson there. I feel better buying on eBay! I do not recommend ever buying open box from Best Buy!! I feel bad leaving this review because it is not the fault of Sony but I wanted people to know.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    DVD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance but not out of this world. Could be better.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Prefer my Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Locked up the first few movies I watched. seems to self healed on that but if I watch several movies the sound starts skipping. A little loud at times too.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Close enough for rock n roll

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality for playing music cds not as good as I excepted. But overall for the price it does the job. Would recommend if you’re not into perfect high quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony always delivers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4K quality makes a big difference in the picture

    I would recommend this to a friend