Customer Ratings & Reviews

It does not have a digital optical connection. The menu is not as nice as my older Samsung. It does play the Blueray and UHD.

Great features. Easy to set up and. Video quality, excellent sound quality.

Do not purchase this player. I purchased it in Feb. 2024 and it has already quit working. Of course, the three month guarantee has expired.

Works great and reasonably priced. Never had issues with any Sony products.

Met all our needs. Easy setup . Sales person was knowledgeable and helpful

It does the job and I understand that smart TV's do most of the work, but it would be nice if there were more apps and and internet option. Still many older TV's out there.

we still have questions about proper cables and output from this device, so cannot rate it highly right now. maybe with more experience we will see the value. 4K may not be important

I didn't like the quality of streaming and it's not taking cd or dvd

Bought this Blu-Ray player, but had to return due to defect. Doesn't have bluetooth support. Okay.. so I looked into the other Blu-Ray player which does. Unfortunately, it doesn't have Dolbi support and the bluetooth headset compatibility is limited.. Seriously, why does it seem like Sony is very conservative when it comes to bluetooth? (same thing with PS4 being bluetooth, but limited in compatibility). Ultimately, had to return because the volume keys on the controller weren't working.

Pairs great with Sony TVs. Even HD and SD content looks great upscaled.

Had issues with freezing in the middle of a movie. 2 out of 3 movies the entire player would freeze. Returned to Best Buy within two weeks.

The device hung up twice for no reason Had to restart the DVD to get around the problem.

This is an amazing player the dolby vision really makes a difference

Sony has built a solid 4k Blu ray player. Got this at a great price!

Worked great for 7 months. Now Frozen at SONY start-up screen.

It works. Limited front panel controls. Don’t lose the remote!

Good playback easy setup quick ship. Remote is easy to operate.

The player is great when you buy it new. The one star review is for the horrible “open box” sales and listed quality. I would avoid purchasing any open box items from Best Buy, especially online. I have purchased 3 different open box items over the last couple of years and each claimed to be in excellent condition. I have received items bouncing around in a box with no packing material, missing accessories and sounding like broken pieces are loose inside. I have encountered missing remotes and power cords, all with inspection stickers on the boxes. They say you get what you pay for, but with Best Buy open box items you likely won’t even get that.

Sony Bluray player is the best. Only player or tv I ever buy

The picture looks brilliant. The device is smaller than most.