Customer Ratings & Reviews
- Model:
- UBPX700/M
- SKU:
- 12119333
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Love it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An amazing 4k player, I'd but it again. I'll always but Sony.
I would recommend this to a friendLove it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic player, works great on my 75 inch Samsung QLED tv!
I would recommend this to a friendSonyDvd
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly straight forward… wish it had standard composite outputs … hook ups for CD playing through receivers. Don’t want to loose the HDMI outputs though.
I would recommend this to a friendSony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to setup and no issues. Love the smaller remote.
I would recommend this to a friendGreat purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Very simple to use and works great. Would recommend
I would recommend this to a friendWAS a happy Sony costumer,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its only been 2 months, and now the reading arm will not go to the outer edge of the disk. all other functions are wonderful.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MarieC, We're sorry to hear that you are experiencing issues with your BluRay player. This is definitely not what we wanted you to experience. Kindly perform power reset and factory reset on your device and observe if the issue still exist.
If you need further assistance with your device, you may reach us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
4k player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a 4k BLU-RAY player to go with my new upgraded tv.
I would recommend this to a friendGood performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just happy so far with this DVD player and no complaints
I would recommend this to a friendSony dvd player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear blu ray pictures and easy to hook up to my tv.
I would recommend this to a friend4k
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent picture works great with my lg oleg television
I would recommend this to a friendSatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and works good. Very nice picture quality.
I would recommend this to a friendDon't waste your money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This player has barely gotten any use (used ten times or less), and most 4k discs freeze using it. Perfectly clean discs won't play smoothly and often skip or freeze for up to a minute each occurrence. I brought the same discs to a friend's house and they played fine. It is clearly a player issue. What a piece of junk!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi FearNoArtm We're sorry to hear about the freezing and skipping issues you're having with your UBPX700. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. Let's try to isolate and resolve this issue by following the troubleshooting steps on this link: https://www.sony.com/electronics/support/articles/00008473?utm_source=glean
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally got a 4K TV so needed a 4K player. Works great.
I would recommend this to a friendGreat 4k player
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 4K blu ray player. Easy to set up and easy to use.
I would recommend this to a friendGood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. Useful. Nuce. Helpful. Quality and clean for use
I would recommend this to a friendQuality 4k Player
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this so I could stop using my PS5 for UHD. Love it!
I would recommend this to a friendGood price 4K player
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good and easy to use 4K and Blu-ray player.
I would recommend this to a friendGlad we purchased!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to hook up and use immediately.
I would recommend this to a friendSony DVD Player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plays great, easy to use, good value for the price.
I would recommend this to a friendAvoid
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in Jan. 2025 and by late Feb. (after the 14 day BB return period) I noticed the occasional freeze while watching. I put up with this until now, May. Now it won't play my discs at all. Will have to go through the hassle of Sony warranty service. :-(
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BenjaminR,
Thank you for taking the time to share your experience with the UBP-X700/M. We sincerely apologize for the issues you've encountered since your purchase.
We want to ensure that you receive the support you need. Please try the following troubleshooting steps:
- Examine the discs for scratches, fingerprints, or smudges. Clean them with a soft, dry cloth if necessary, wiping from the center outward.
- Check if your player’s firmware is up to date: https://www.sony.com/electronics/support/home-video-blu-ray-disc-players-recorders/ubp-x700/software/00266764
If the problem persists after trying these steps, we recommend reaching out to our technical support team, who can assist you with the warranty process and help to resolve this matter as quickly as possible. https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd
Thank you for your patience and understanding.
Best regards,
Stephanie