Customer Ratings & Reviews

Excellent product and in like manner,I did my homework on this product also and found.it to be an excellent value for the money,but playing catchup electronics wise I was surprised to find out that not only will this blu-ray player play movies,but also CD's and other electronic media

Great 4K player for the price. Movies look great!!

Wow great blu ray player looks great with tv and sour. System wow

This unit would consistently freeze at around the same disc location on multiple brand new just opened titles. Removing the disc and reinserting would, in all cases, resume and play through the remaining part of the disc. Multiple online reviewers had a similar complaint. Bought a different brand player (Panasonic) and ALL discs that froze in this unit played without issue in the replacement player.

This player kept freezing and would intermittently connect and disconnect from the tv. I would have to turn it on and off to play a blue ray or dvd. Total garbage, do not buy.

Nice picture. Simple to use. Problem free set up and operation

I have been underwhelmed by this player. It plays what I need it to most of the time, but the OS is just okay. It also occasionally freezes mid movie which is annoying. It also will not play my copy of Kill Bill Vol. 2 when other players I own will. No idea why.

Works like it should. No thrills just a good 4k DVD player.

Stops working in about 4 months. Got replacement after multiple calls to Sony. Replacement worked for about a month. Got second replacement. That's still working. Fingers crossed.

Have had this for a little over 2 years. It just died on me. The history of these models is filled with issues.

Had to return it, kept turning off my Sony Projector. Got the Sony model above this one and its been working perfect. Coud have just been a defect in that particular unit, not sure what was happening.

Not sure what to say. Performance is very good, especially for the price. However, this purchase was to replace identical unit purchased one year ago. Unit acted like it's controller was fried. Would not play. Best Buy credited the purchase (under their extended warranty) Hopefully, the new one will last longer.

This Blue-ray / DVD player is absolutely first rate !!!!! There is a trick however to using the volume control on the hand-held remote. It involves using the upper two "TV" control buttons on the remote AND one of the colored control buttons all together. Don't give up. JR Mayer

Realized that Best Buy has listed this item, and I purchased this item for $59 above what I should've paid. It has very few streaming service options but gets the job done for discs.

Freezes 100 minutes into every 4k movie. Since day one. I assumed it was disks but I didn’t have many 4k movies at the time. Now I’ve purchased many movies and it always has same issue. Tried all “fixes” from manufacturer and nothing works.

Disappointing. Every 4K disc skipped or froze. Blu ray had no problem. the image quality, overall, was excellent.

Mistaken sold me like New....but they rectify next day...I'm satisfied with the refurbished device....

Good player, but I returned it for the X800....didn't feel I was getting the best sound from it.

Works fine however when it run its loud. Compared to my old player it slow when loading a dvd.

Doesn't work! It freezes all the time! Waste of money. Buy the firestick.