Customer Ratings & Reviews

I hoped the Blu-ray player would have good slow motion features like the older Sony players. If you need slow motion this is not the player for you.

This product works very well, and i would recommend it for the price and brand name.

Specifically purchased this bluray because review photos showed that it came with hulu and it does NOT. No apps can be added. Returning and will keep looking for a bluray that cones with HULU.

Don’t purchase. Had to get it repaired at least five times. the sound is horrible. do not recommend. my current television sounds better than this poor quality sound bar. i would not purchase. i have been waiting for over two weeks now since i dropped it off.

not really as advertised. Unable to upgrade or download any modifications or software. Called Sony customer service, what a waste of time!

I have a 4K TV and a 4K player and I don’t see a difference in the picture versus a High definition TV Definitely not worth the price

Probably a good unit but doesn't support Netflix....

Excellent 4K HDR Blu Ray Player. Good choice is you don't want anything fancy.

Great to watch movies off of. Used to watch on a big screen using a projector

Lots of new features since my last dvd player purchase. Highly recommend!!

After setting it up and then playing a dvd, the close caption would display even after putting the settings to no CC. Plus customer service on the phone was no help since it is in another country. I have received no help in the matter with this issue.

Picture seems fine but I’ve had it stop playing during a 4K movie and the only thing I could do was a power reset

This Sony Ultra HD Blu-ray player gives me some very mixed feelings. There are a few things that are really good and some things that are really frustrating. Where this Blu-ray player shines is in picture quality. It is fantastic, some of the most crisp and realistic looking video I have ever seen. The images really “pop” on screen. The HDR gives amazing contrast and sharpness that my Roku Ultra, Apple TV 4k or Google TV can replicate even though they have HDR as well. It makes older shows like “Dexter” look like they were filmed last year. I can’t say enough about how good the streaming and disc playback quality is. It looks good, doesn’t take up too much space. It comes with batteries for the remote and a nice HDMI cable. The menu is pretty dated but easy to navigate. This is where the good ends though. I can’t blame Sony entirely for this but how hard is it to make a Blu-ray player that has enough apps on it to replace my Roku or Apple TV? As I mentioned earlier, this box is hands-down, the BEST streaming device I’ve ever used… for picture quality. When it comes to available apps… it is terrible. It has some of the big ones available like Netflix, Amazon Prime Video and YouTube but that is about it. There is no app store or way to add any others. I use YouTube TV as my primary tv service - not available. Also missing from the lineup are the following services that I use - HBO Max, Showtime, Disney+, ESPN+, Apple TV+, AMC, and Hulu! I just want to have one box that does it all but I still can’t find one. The other big issue with this Blu-ray player is how glitchy it is. I hope software updates will help but right now I am having issues. Sometimes the remote suddenly stops working and the player will just shut down. The remote has a Netflix button on it but it hasn’t worked since I got this. When I press the Netflix button I get a message that says an error occurred but when I select Netflix from the menu it works just fine. Overall I like this Blu-ray player because of the picture. If I am watching Netflix or Amazon shows I certainly use this player over the Roku 4k. I hope software updates will cure the glitches and maybe even add more streaming services (looking at you Sony!)

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Software won’t update. And since it’s a year after purchase, SONY bailed and said you’re on your own. Barely a year and a half old. Highly disappointed.

Good dvd player, purchased on sale item. Works well.

It plays movies good but why it does all the other stuff is so stupid

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Was happy to grab this on Black Friday. Great deal!

this is a great unit I'm so happy that I bought it