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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2419 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,419 reviews
  • Rated 2 out of 5 stars

    Tanks insanity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subpar dont even have the best samsung, get it together or youll be gone like circuit city

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe a great machine for someone else

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews said this was a great machine. My experience was that it didn't like some of my blue ray hi-def disks. They would stop in the middle. Had to return the machine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this dvd player new. After having for a few weeks the sound quit working. You would have to turn it off and back on a few times then sound would strt back working.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Glad we tried a sound bar.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying the sound we receive from our new sound bar.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sadly Dissapointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had issues with Sony until now. Cheaply made, and after hooking up to a new Onkyo TX NR7100, no signal. Nothing. Changed ports - again, nothing. Re - hooked my much older LG, it worked fine. As I stated, sadly dissapointed with the quality of this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely dead one month later. Not even powering on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Major Disappointment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glitchy with what movies it wants to play no matter dvd,blu ray or 4k disc. Exchanged and the same thing. Sony 4k TVs all day, 4k players never again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Sony quality!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an open box device. The video picture was very good but the sound output did not work. I had to return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays movies great but the prime app is very janky. Kicks you out and says file is too big half the time. And when it allows you the live stream won’t work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    4k player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does not play well and goes black at times

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Full Featured 4K HDR Ultra HD Blu-ray Player

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Sony UBP-X700M 4K Ultra HD Network Blu-Ray Player has all the latest features supported: super-realistic HDR10 signals; vibrant Dolby-Vision colors; inside-the-action Dolby Atmos 3D and DTS:X object-based surround sound; fast, stable 4K streaming with MIMO Wi-Fi; 4K real-time upscaling to enhance your input; 1 x HDMI Type A,1 x HDMI Type A (Digital Audio Only),1 x RCA (Coaxial) (Digital Audio) connectivity; and screen mirroring with Miracast. This player will play almost any video and audio format out there now. I played a new "Wonder Woman: 1984" in Ultra HD with Dobly Atmos on this player and the video / audio output was enthralling. I then played an old DVD, "Stanley Kubrick's 2001: A Space Odyssey", and the upscaling made it really look great on my 4K monitor. Then I tried streaming shows on Netflix and Amazon Prime with great results. Next, I played one of my Midnight Oil CDs and the audio was outstanding. If you want a player that will that will give stunning output on almost any audio / video file (except DIVX) and has all the latest in formats and features, I highly recommend the UBP-X700M . Great things do come in small, sleek packages.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    18 month life

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased June 17, 2021, died 1/22/23. Lived a little used life and died way too early

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shipped without an outer box at Christmastime!! Unbelievable. So much for protecting your purchase from damage or theft or just plain disappointment if the wrong person opened the door.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't read any disc. I tried a 4K and bluray movie.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    4 Stars for Good

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blu ray player gets the job done. It is small and light. Also the power cord is not permanently attached to it. Interesting. HDMI 1 and 2 and digital out. That's what you get. That's about all you need. Also, it comes with the HDMI cable. I watched a couple 4Ks with it, including Wonder Woman 1984. My TV is 4K and I have a high tech soundbar system. Video = good. What you would expect from a ultra hd player. But the sound did not particularly impress me. Not because it did nothing. I just didn't find it to do anything special. Also, a big annoyance is that it actually did NOT play nice with my soundbar. It kept cutting out the sound and I had to keep doing tricks to get the sound to stick around. And then when I finished my movie, I had to do tricks to get the sound back on with the TV. It was very frustrating an annoying. I don't know what that was all about because my previous ultra hd player did not do that. Also, when you turn on the player, the TV did not automatically turn on (my previous player does). I cannot say whether or not this was something in the settings, so I did not count that against it. Regarding the player functioning: it takes a long time for a disc to load. My goodness. In 2021, it should be pretty swift. Also, the player cuts off too soon. It only stays on and idle for like 5 seconds. I didn't count, but it was about that long. I am not talking about while paused. I am talking about maybe you inserted the disc but did not hit play. Or I hit the eject button on the remote and if I am not grabbing my disc in 5 seconds, the player eats it again. There are other things you can do with the player, such as listen to music, stream (i.e., Netflix, Hulu, etc.). The remote: wow! can it be anymore 1980s? Why is it so fat, boxy and clunky?? Seriously. The only thing you did was shorten it. Again, in 2021, we can be doing better that this horrific remote. I am not purposely trying to be petty with this player. But I decided to touch on the normal and then my annoyances/dislikes. I gave it three stars because three stars is "Average." And this is in fact an average player. I am honestly not sure if I would recommend it but there is no option for maybe. But since "maybe" is closer to "yes" than "probably not," I will just go ahead and recommend it. If you are fine with the negative things that I mentioned then the player will do you just fine. Peace.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died less than a year in, super not happy. Woild not recommend.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Small Form, Large Capabilities

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always leaned towards Sony for my disc players. This is my third Sony disc player, having previously gone with two older Blu-ray players. The Ultra HD Blu-ray player replaces the oldest of my Blu-ray players, which finally stopped playing discs after 9 or so years. This unit is so tiny compared to the previous two players. It takes up hardly any space and is very light weight. However, don’t be fooled by its small stature – it is packed full of features and performs very well. This player is in my living room and is not my main disc player. My main player is in a dedicated media room and is the Oppo Ultra HD player that is no longer produced but still highly regarded. As such, I was going to compare the Sony to that, as well as the previous Blu-ray players I owned. The Sony Ultra HD player was super easy to set up. I already had a certified 4K HDR video cable running through the wall so dispensed with the provided cable but I still tip my hat when the manufacturer provides a quality cable. The power is supplied through a small brick transformer which probably accounts for some of the space saving in the small form factor of the player. Connect the color-coded power tip to the same-color port on the back of the player and you are almost finished. I connected my HDMI cable as well as an Ethernet cord as I have all my media devices connecting through a wired network. You don’t need to do that as this player also offers wireless connection but I prefer it for network stability. That said, the Ethernet port on the player peaks at 100 mbps so no real speed benefits from using Ethernet over wireless unless your wireless is particularly old or poor. You can even ignore the network connection altogether but then you will miss out on easy updates (you would need to download and then install from a USB stick) and the streaming applications. Speaking of which, the player came with most if not all the standard streaming applications you would expect. I did test this out quickly with Netflix and it appeared to work fairly well but it has to be said that these all-in-one units aren’t necessarily the best streamers, even if they are very convenient. We prefer to skip streaming from our TVs and players and instead use dedicated Roku Ultras in each room which handles streaming much better and without any limitations on picture or audio quality. The Sony Ultra player seemed more than adequate running Netflix but again, it would not be my preferred way to view it. Setup of the new player is super easy and I didn’t need to read the included, fairly detailed paper instructions. They were useful to look at later though and a nod to Sony for including them, rather than making you hunt for a PDF online. Now to the real reason you buy this player – to play 4K discs. I tested it with “Mad Max: Fury Road” which is probably my favorite test disc and “Apollo 13”. It was much faster at loading and getting to the start menu than my Oppo, which is a great feature. My older Sony Blu-ray players were oh-so-slow back in the day but that seems to be a thing of the past. The video quality when I tested playback of both movies was excellent and I could not see any difference between it and my Oppo. The fact that this player can handle Dolby Vision and HDR10 makes this a very good value for money purchase. The player was also handling playback to my Dolby Atmos receiver and speakers and again, I could not tell any difference between it or my Oppo handling playback. The Sony player will also handle DTS:X audio which my receiver accepts but I did not test that as I don’t have many discs that default to it. There were a couple of feature I don’t need but I thought they were great inclusions by Sony. One is having two HDMI outputs – the first is the standard audio/video which I use to route to my receiver. The second is an audio-only which you would use if your receiver was older and could not handle a 4K HDR or 4k 60Hz. signal. That way you can bypass the receiver for video and just send that direct to the muted TV but use the audio output to the receiver and still enjoy your surround sound. The paper instructions included show diagrams of how to set this up correctly which is helpful. Another feature I thought was good was the ability of the player to convert HDR signals to SDR if you have an older TV but bought 4K discs, maybe with an eye on the future. You can still watch the discs now and the player can convert them so they work on older equipment. The included remote control is quite small and stubby but works as well as my previous Sony remotes. It seems to pack a lot of buttons into a small format but it was fairly responsive when I tried each function. The only thing I could not get to work was putting the TV code in for my Vizio TV. I did not spend too much time trying to troubleshoot and it wasn’t that important at the time but it was surprising, given how easy everything else had been up to that point. I suspect I was misreading the instructions somehow and using the wrong button sequence. The last feature I particularly like is the ability of the player to play many different disc formats – standard DVDs, Blu-ray discs and Ultra HD discs as well as most types of CD. The specs list that even home-made discs should work in the player but I did not test that yet. I like to play Super Audio CDs so having this player able to do that means I can now enjoy them in my living room as well as my media room. If you have the player on your home network, you can use a built in mirroring function to send video to it from a phone or tablet. It relies on Miracast so I assume you need to download an associated app for this. Again, I just use my Roku Ultra for this capability but if you don’t want the added expense of yet another box/remote, this might be a useful feature. You can also play files from your home network so if you had movie files you wanted to view, you could navigate to where they are shared on your network and play through this player. In summary, I found this a really excellent little unit that seems indistinguishable at first glance to the capabilities of much more expensive players. Its small form factor is great for crowded media cabinets and its speed for getting up and running is impressive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with the first three 4k Blu-rays I tried to watch, so returned this item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not working a 1 year later

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little more than a year later, it stopped working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service by BEST BUY after Sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't get best buy to schedule installation in my home theater in Kansas City. Terrible service after sale.

    No, I would not recommend this to a friend