Customer Ratings & Reviews

Not happy with this at all. This is weird for me to say because normally Sony comes through for me. I have a Sony A8H TV and I absolutely love it....so why does this player suck so bad? 1. Reliability. Multiple 4k discs will simply freeze mid-playback. No, it is not a disc issue as this has occurred on 7-8 different discs. It will just freeze out of nowhere and IF it starts playing again it will skip anywhere from 5-30 minutes of the movie. Unacceptable. 2. The apps and built-in menu is horrific. It is shrunk down to some weird size that looks awful when you are trying to navigate it. I tried it just for the sake of testing, but stick with your tv streaming apps if you can because the format of this thing is like a 10-year-old computer. On top of that...it randomly just erases all the apps! I had everything set up then it required an update, when I installed the update, it wiped all of the apps. Then a month later, it didn't even run an update, it just decided to wipe everything for no apparent reason. Don't depend on this thing for apps because it will let you down. 3. The 4k disc playback with HDR10/Dolby Vision is great....WHEN IT DOES'NT FREEZE. I get that it is a cheaper option but come on SONY. At least make it dependable. Add on that you have to manually enable Dolby Vision...are you kidding me Sony? Its that expensive to add an auto-detector? Sure it is the low end of the price range and I'm willing to make some sacrifices, but at this point I'd rather not have anything than this level of unreliability. I've struggled with it for close to 6 months now and I hate it.

Product is very good. Bought it used and it looked like new. Very satisfied.

It’s easy to hook up to the TV and the sound and picture are amazing

This 4k player is great and my family has really enjoyed it. 4k movies look great on our Sony Bravia 85 inch tv.

Really great little 4k UHD player. Will play anything you throw at it! Awesome picture too..

It is set up easily and the Wi-Fi connection is great. And the picture is excellent on my 4k tv.

I have a lot of Blu Ray and DVD's which can be upscaled by this device or my new Sony Bravo X90J. I probably won't be buying many 4k dvd's for awhile if at all and just wanted a great player for all my older collections....This didn't disappoint, and plays all discs with superb color and upscale. I love it...No problems whatsoever.

Easy to install and works perfectly. Smaller size and sleek styling are nice.

Works good. Had great quality movie out of it. Something needs to be said for the ease of ise

Very happy with player. Easy to install great picture and sound quality. Recomend highly.

Excellent Blu Ray player, especially because I got it on sale. Wanted to get something inexpensive with 4k to match my new Sony 4K TV and this was the perfect fit. Replaced an older Sony Blu Ray player that I have but the new one has a faster interface. Same WiFi and Bluetooth options as well as streaming services like YouTube, Netflix, and Prime. Highly recommend this 4k player if you want good quality without breaking the bank.

Provides awesome video to my 85” 8k TV. Easy to hook up and use.

Awesome picture easy to use and accepts multiple formats of dvds

Works well. Excellent picture and color. Easy to set up.

Easy to use, good size and quality. Much better than expected.

Great picture, sound, easy setup. Unbelievable picture on my new OLED 77” tv. Overall a great purchase.

Operates great. Easy to understand and it has so many settings and abilities.

Good quality, easy to set up and use, excellent picture quality

Fast and helpful. Product always available and easy to look for.

I was looking for a good quality Bluray player and this Sony is OUTSTANDING! It’s a plus that it goes well with my Sony 65” tv. I’m a movie buff and this goes well with my setup.