Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $269.00

Customer reviews

Rating 4.6 out of 5 stars with 2419 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,419 reviews
  • Rated 1 out of 5 stars

    Junk. Buy something that works.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute piece of junk! Almost every time the unit sits unused (hours to days), it loses all memory. I have to go through the setup process AGAIN even though it shows the WiFi network and password prepopulated. Plus, when I give up and go to set up again, sometimes it works in 5 minutes of trying, sometimes after 10 minutes, even as long as 30 minutes. Then, I have to log back in to all my apps to use them. That is already frustrating, and then combine that with the remote not designed for typing. Completely regret buying this!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Player, small form factor, quiet and quick

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast player, I use it for 4K UHD. Rest of the features seem to work well but not why I purchased it. I have owned several players, this one works quite and fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    After one month.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, so far. Disappointed that it doesn't use RCA plugs for audio out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeviC, We're happy to hear that you like the overall performance and features of this 4K Ultra HD Blu-ray Player. Your feedback is extremely important to us and is very much appreciated. Unfortunately, it doesn't support RCA jacks for audio out. This unit features HDMI Output (2), Coaxial Audio Output (1), USB Input (1), and Ethernet Connection (1). Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Excellent, versatile machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is the perfect answer to my collection of Blu-Ray discs, and DVDs meant to play on multi-region players. I am very pleased with the purchase so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only use it to watch Blu-Rays and DVDs, so I can't comment on the streaming, but it plays disks great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony dvd player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup from Sony was not very clear. My Samsung TV does not pair well. Difficult to change from HDMI1 to HDMI2. Keeps ignoring the change request.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Broke already

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote quit working after only a few uses. Return was easy so far so good with the replacement

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gobless

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gol danged that ever happened to my family. Now we can all watch Buffy and live in peace. Gobless.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed with product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice DVD/Blu-ray player. The streaming is terrible. The device freezes often. Many times cannot watch an entire movie without it freezing. Just recently the entire device stopped responding. Will not even turn on any longer. I am extremely disappointed that a Sony device would provide such a poor user experience.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gatherer, we're sorry to hear that you have an issue with your Sony unit. Please make sure that your Blu-ray Disc player has the latest firmware installed. You can check this link for more details:

      https://www.sony.com/electronics/support/home-video-blu-ray-disc-players-recorders/ubp-x700/downloads

      If the freezing occurs during streaming, please make sure that your internet connection is stable. You might also want to try using a wired connection instead of Wi-Fi to see if that improves performance. The picture skips or freezes when playing a Blu-ray Disc movie, please follow this link to isolate the issue:

      https://www.sony.com/electronics/support/articles/00008473?utm_source

      If the issue persists, do a factory reset to your player by following this link:

      https://www.sony.com/electronics/support/articles/00089497

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Positive experience after a few bummers.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was absolutely Positive! My initial purchase was an open box where there was no power supply in box. After the 3rd trip there the salesman said he was going to take care of me. I was pleasantly pleased! Many Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Wifi/Blu ray player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit. Actually had a printed manual so set up was simple and it was up and running in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality - Great Picture - You can’t go wrong

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s not much that I can say. Every Sony product that I have purchased in the past 25 years is still working great. This blue ray player works great and the picture quality is awesome. I bought a Sony blue ray 5 years ago and it still works great. I gave it to my son when I bought this new one. I have purchased other brands in the past and none lasted more than 3-4 years. I’ve learned you get what you pay for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great player with lots of streaming options

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great player! So far, no issues, and discs look great. While the build quality may not be as high as some others, it includes a lot of streaming options, which is a must these days for most people. Would recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy the Panasonic

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but I bought the similar priced Panasonic and I recommend the Panasonic over the Sony.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    4K player

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been an excellent choice. It is performing in an excellent manner much to my deight.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Almost perfect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is excellent. When paired with a solid 4K/8K HDR TV, you’re in a visual treat. However, having to manually switch between HDR 10 and Dolby Vision is really annoying.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sony 4K movie player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is good, smooth enough. Better update the software to read the latest 4K movie. The remote design is outdated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No surprises

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this 4k Ultra Blu-ray player as a CD transport and performs well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blu-Ray

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this player plays the DVD's that I currently have and I can't wait to see the diffecence when I actually purchase Blu-ray movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent player to have to play your 4K blu ray movies, also DVDs and CDs. I have get away from playing my movies from the X-Box One S. Can't wait to test the player out.

    I would recommend this to a friend