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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2407 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the UBP-X700/M's picture quality, ease of use, and 4K playback capabilities. Many also appreciate its compact size and the inclusion of Dolby Vision. While some users experienced occasional performance issues and found the remote control less than ideal, the positive feedback on picture quality and ease of use outweighs these concerns. The player's ability to upscale older DVDs to a higher resolution is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,407 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Sony 4k rocks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Brilliant 4k images and works well with our older Denon receiver - the sound is also amazing. Love the ability to enjoy several media formats with ease. Upgrades most of our old dvd's to near Blu ray level. Cons: Remote is too small and not backlit, but that is evidently the weird trend in the industry. Still think there needs to be a digital interface on the player with a clock/timer. Otherwise all around wonderful player - personally like it better than our Panasonic.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Jeff B

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Great picture and sound. The included high speed HDMI wire is an extra nice bonus.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Dolby vision, Picture quality

    Rated 5 out of 5 stars

    Great 4K DVD value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great DVD player for the price! Flawless picture and sound! Watched 4K Fury first and it sounded like the shells were flying right over me! Dolby Vision makes for great picture! Bonus with high speed HDMI cable thrown in!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    4K UHD Sony dvd player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with LG OLED tv,plying old movies from 2006 the pictue quality and sound are beyond my expectations.very happy with my purchase, easy to set up and once plugged in pairs to the LG magic remote

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnJ, Thanks for the 5-star rating! We're glad you like your new Blu-ray player. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Blue Ray player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony comes through again for us. Intuitive with a quick response time. Great all around quality, with all the features we will ever need. The number of A/V playback formats is more than respectable, it includes SACD. We are very happy with this purchase. The Sony UBP-X700/M Blue Ray player is quite impressive at its price point, since we are on a budget over here that is always appreciated! Thank you Best Buy and Sony

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Blu-Ray Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Sony blu-ray player because my Panasonic Blue-Ray player door would not open one day it just quit working. So I bought this Sony Blu-ray player. So far so good. Easy to set up and good picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kelly, You've made an excellent choice! Good to hear you like the ease of setup and excellent picture quality of the Sony UBPX700. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Player, great price!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this compact player is simply amazing, I've only played 4k discs on it so far. Colors are rich, and the sound is simply fantastic. Have a receiver for surround sound. It's running through the TV to the Receiver (Both Sony's). Highly recommend this player. I'm not streaming anything on it so can't review that part of the product. But the player itself is, no issues, No freezing up, just clear picture and great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jack,

      Thank you for choosing Sony!

      We're thrilled to hear that you're enjoying the UBP-X700 compact player and that the picture quality and sound have exceeded your expectations. It's great to know that the rich colors and seamless performance are enhancing your viewing experience, especially with 4K discs. If you ever decide to explore the streaming features, we’d love to hear your thoughts on that as well! Your recommendation means a lot to us, and we appreciate you taking the time to share your experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it so much I got TWO

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great DVD player. I liked it so much this is the 2nd one I’ve purchased. It plays DVDs Blue Ray & multiple regions of DVDs which is great because I have numerous British DVDs. I like the remote & was able to program the volume to my Samsung TV. I did a lot of research & this one is ranked as one of the best in this price range. I’m extremely satisfied. The picture quality is GREAT. I love it & would definitely recommend it to my friends & family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good 4k starter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to a Atmos-capable soundbar, so I needed to upgrade to trusty old blurry player to a 4k to get the most out of the soundbar. This was an easy choice since the old bluray was a Sony as well. Easy switch. Great video and sound quality. Easy to use. There are costlier machines with other features...but this one works just fine.

    I would recommend this to a friend
  • Pros mentioned:
    4k
    Cons mentioned:
    Streaming apps

    Rated 5 out of 5 stars

    Sony UBP-X700 4K Blu-Ray Player

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4K HD version of the Sony Blu-Ray player. I have the older S6700 model which only "upscales" Blu-Rays to near 4K video quality. I like this model because it can stream wirelessly but you have a very limited array of apps. Pretty much limited to Hulu, Amazon, Netflix and YouTube. If you want more options, you may need to look at a Roku. Otherwise the player does have a separate Digital coax out and a separate HDMI cable out just for audio. My only complaint is that it's missing an optical audio out which I could use. Otherwise its a great player.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Go get this!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace a Sony bdp s6700. The 4K is incredible on this ubp-x700! Easy to hook up. The sound is awesome. The x-700 is a must buy!

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision, Picture quality

    Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K Blu-ray player. Good picture/sound. Haven’t noticed any noise while playing, and no skipping either. Only downside is that to play Dolby Vision, you have to manually switch in the options/settings. Not a deal-breaker for me, but it is clunky (this was added as an update after the fact), but for the price this is still a solid overall package. Plus it’s the only one that checks most of those boxes while still being smaller, as other competing players have a larger footprint, which may affect where you can place it on your entertainment stand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome Player!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture, sound quality, and very easy to use. Only downside is you have to turn Dolby Vision on and off for the appropriate 4K disc.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kevin, It's fantastic to hear that you've enjoyed such high-quality picture and sound, along with the user-friendly interface. The minor inconvenience of manually toggling Dolby Vision is a small price to pay for otherwise stellar performance. Thank you for sharing feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality
    Cons mentioned:
    Freezing

    Rated 2 out of 5 stars

    Freezing Issue Is Still A Problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this player over Black Friday for $100 off thinking it was a great deal. And to be fair, in many ways it is. Alas, the old saying “you get what you pay for” seems mildly relevant here. This player gets a lot right, when it’s working the way it’s supposed to. It’s visuals and sound are great, and it’s super easy to use. Unfortunately, the problems this player struggles with, namely the freezing issue that has plagued this model since the beginning, offset all of its good features. At first, the fact that it would just freeze completely in the middle of a movie was something of a joke. “It’s not a bug, it’s a feature”, just Sony giving me a set intermission in most of my movies. However, the humor ran dry pretty quickly and the fact that it required a full reset before being able to continue the movie I was watching became too much of an inconvenience. If Sony can figure out how to rectify this problem, then this player may someday be a great choice for those who don’t want an expensive 4K player. At this point in time, however, this player will be headed back to the store and I’ll be looking someplace other than Sony for my 4K UHD needs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    4K Sony Blu-ray player.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, completely satisfied. Doesn't take up much space.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JupiterJack, thank you for this great score! We are really happy to hear you feel satisfied with the UBP-X700/M Blu-ray player. Its design undoubtedly allows it to adapt to any setup seamlessly. Thank you for choosing Sony. Best regards, -Jenn. Sony_US

  • Pros mentioned:
    Ease of use, Picture quality, Size

    Rated 5 out of 5 stars

    4k ultra HD Blu Ray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it. Picture is great. Easy to set up. Small size which fits easily.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Best at what it does

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid performer all around. Connects easily to my receiver and the performance has been flawless. They are pretty cheap these days, so I would pick one up-it's super for any 4K disks and does an amazing job with blue rays disks as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good plays all your 4k blurays blurays dvds and cds. My only gripe is you have to manually switch dolby vision on and off it has no auto detection. Other than that its a good quality picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Randy34,

      That's great to hear you're enjoying the picture quality and versatility of the UBP-X700. We understand your point about manually switching Dolby Vision. This is the intended design for the player to ensure it only sends the Dolby Vision signal to your TV when it's natively available on the disc, providing the best possible picture quality for all content.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect player at a great price.

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a hardcore Blu-Ray watcher but I have a few 4k discs and some anime that I watch. The quality of the image is great no complaints. The menu is a bit dated in terms of design but is functional. That goes for the remote as well. Whats bice is thatbits instantly recognized by my Sony Bravia 7 so no need for crazy calibrations.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HylianKnight, thanks for sharing your great experience with the Sony - UBP-X700/M! It is truly wonderful to know that you're loving the unrivaled visual clarity of your new 4K Ultra HD Blu-ray. We're glad to hear that it connects easily to your TV too! Thank you for choosing Sony. Best regards, -Dominick Sony_US

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Very Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player for my family room. BUT I bought the UBP-X700 for the basement exercise area. Not rich, all cement down there; Super impressed. I can now use my entire DVD collection with upscaling, Blu rays, and 4K. The workout area has an older LED TV, and everything works great. I will never have time to look at my older video collection, so I picked this to watch when I work out, and look at some old favorites. If this is your first 4K you will love it, and the streaming is top notch. I use it with Nvidia and that works very well.

    I would recommend this to a friend
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