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Sony - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black-Front_Standard

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Rating 4.7 out of 5 stars with 1690 reviews

96%
would recommend to a friend

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  • Rating: 2 out of 5 stars

    Sony Blu-Ray Player Problems

    Posted
    Tuscany
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We are on the third Sony Blu-Ray player within a month. The same two problems with all three of them has been: 1.The inability of the players to work without a series of unplug-replug the power supply. 2. A magenta screen which appears periodically upon startup. This is a very bright solid magenta colored screen, which looks like a filter, and the words or figures on the movie are barely discernable through the color which covers the whole TV screen. The first Sony we bought was an inexpensive $65 dollar one we kept only three days before returning it and buying a much more expensive $250 Sony UBP-X700 model. This more expensive unit was even worse as it came up and operated only one time before just refusing to play or come up with a menu. I called Sony customer support and waited 30 minutes before they disconnected the call. Called again and waited over 20 minutes before getting a representative. He worked on his Help screens some time and then advised me to unplug the player and all associated components such as TV and receiver. After plugging them back in the Sony player worked. But only that one night. By the next night I had to go through the whole unplug-replug procedure. It usually took at least 2-3 of these cycles before the unit would come up with a menu screen and play a movie. A few times I went through those cycles for 15-20 minutes before the player would decide to work. Returned that second Sony player to Best Buy for another UBP-X700 unit. Also made an appointment for the Geek Squad to install this third unit.They came and installed the unit, made a WiFi connection and installed updates for the player. The player worked fine that day and for about two weeks more. Then it started the same failure to play and the occasional solid screen of magenta color that the other two Sony Blu-ray player had done. When the magenta colored screen hits the only recourse is to power down the unit and try again. It does not go away even if I allow the movie to play for some time. Since the player worked long enough that it was past the 14-day return policy for Best Buy I just kept it. And beside, it is obvious that Sony has a serious problem with their Blue-ray players since this is the third one we have bought and they all have exactly the same two problems.. I have just put this Sony Blu-ray player on a seperate and easy to reach power strip that is beside the TV rather than behind it. That way I can play unplug-replug without crawling around behind the big screen TV. I am going to call Sony again when I have a couple of hours to kill but don't expect any solutions. They definitely have a problem. The one and only positive comment I have on this UBP-X700 player is that it displays a beautiful picture. It even makes my older non Blu-ray DVDs look better than they ever have. Picture quality is great. Having to fight with the player just to get it to work is the pits. Our years old Blu-ray player had started giving us problems and a new Sony was supposed to be a replacement. Wish we had the old player back now as it at least operated correctly most of the time. We have been Sony fans for years and our new Sony 4K TV is great but Sony has a serious problem with these Blu-ray players. I strongly recommend that you do not buy a Sony Blu-ray player at this time.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Full Featured & Future Proof 4K

    Posted
    PG460
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember
    • Top 1000 ContributorTop 1000 Contributor

    Upon receiving the Sony UBP-X700 I was first surprised by the size of the box. This is a smaller player measuring 12.6 by 8.5 inches and weighing in at 3.1 pounds. Inside the box one finds the player, a remote control, batteries and the usual manuals. Unfortunately there is no HDMI cable included. Regardless of size the specifications reveal a full featured 4K Blu-ray player. First of all this baby supports nearly every imaginable disc, video and audio format that there is. Most notable for video you get HDR10 and Dolby Vision support and for audio the player supports Dolby Atmos and DTS:X. You can’t beat that. With the UBP-X700 you’re not only future proof with these state of the art features, you’re also covered for your older discs because this player is of course backward compatible with regular DVDs and Blu-ray. It also breathes new life into your older 1080p content by upscaling it to 4K. Plus it does 3D, Miracast, and includes an arsenal of streaming apps. With all this in mind I was looking forward to seeing the player in action. I tend to not read setup instructions so I forged ahead by hooking it up to my TV and powering it on. Please note there are two HDMI out ports on the rear of the unit. One port supports video and audio while the second port is only for audio. I was happy to discover that the UBP-X700 has an onscreen setup which first prompts you to enter your Wi-Fi password so it can connect to the internet. You can also connect the player via ethernet cable to the port on the rear. After connecting Wi-Fi the setup then checked for any updates. It downloaded and installed them quickly and I was up and running. I first turned my attention to the menu of streaming apps. I was happy to find the most important ones present including Amazon, YouTube, Netflix, Vudu, Hulu, and Crackle. For audio streaming you also get Pandora, Spotify, and Sirius XM. I’m hopeful that other apps are added in the future. I next ran the player through its paces with some 4K streams from both Amazon and YouTube. The 4K video was incredible with absolutely no lag or stutter. The player helps matters here by supporting MIMO Wi-Fi technology. I next had to try a 4K UltraHD Blu-ray. I thought Mad Max Fury Road would be a great test disc. I was not disappointed. I had viewed this movie many times but now it was new again. The UBP-X700 made my HDR compatible TV look better than I had previously ever experienced. With HDR my TV's contrast ratio and color reproduction were astonishingly more realistic. I was sold. My TV unfortunately doesn’t support Dolby Vision and my audio equipment doesn’t support Dolby Atmos. No doubt these would take the 4K viewing experience to even a more incredible level. I can’t say that I’m too upset about this player giving me a great excuse to upgrade my other home theater components. I can’t say I have any complaints about the player. I would have liked an HDMI cable to be included and perhaps a nicer remote but in terms of overall quality the Sony UBP-X700 is a solid full featured 4K Blu-ray player. Highly recommended.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    All in One Media Powerhouse

    Posted
    Nate34
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member
    • Top 100 ContributorTop 100 Contributor

    The Sony UBP-X700 is an excellent Bluray Player and overall media device if you want a one sentence review, read on for more. In the box you get the UBP-X700 Bluray player, the remote control, batteries for the remote, the power cord, and some papers. The first thing I noticed was the size. Its rather small compared to consoles, and other current and past devices. So it will fit into a small space in your entertainment center. Its very light as well. Getting set up is easy. You'll need an HDMI cable, this model didnt come with one so you know. Plug it in, put the batteries in the remote, connect an HDMI cable to your TV, your receiver if you have one, and either connect a High speed ethernet cable, or connect to your router wirelessly then proceed to the Easy Setup. Simple. Once set up your ready to go. The player has lots of apps like Netflix, Amazon video, Youtube and others. The Bluray player is nice and quiet. It plays Blurays flawlessly. Another feature I really like is the USB ports playback of media files. It plays just about every file type there is. So you can connect a hard drive, or other USB device to play the videos and music you already have. I have quite a few movies and music saved on a hard drive so this works out great. And you can also play your DVD's and it can upconvert the resolution up to 4K. So you dont need to buy the Bluray version of the DVD's you already have if you dont want to. The player also supports 3D, HDR10, which provides stunning video. I no longer have a 3D capable set, but its nice that it supports that if you do. It has 3D, 4K, and live streaming capabilities. It also supports Dolby Atmos, and DTS:X for great audio. The ports it has are HDMI in, HDMI out, Ethernet Lan 100, Digital coaxial, and the power cord in. The remote for this is laid out very well with a dedicated Netflix button. If you have other Sony devices its laid out similar. The Home screen Interface is well laid out with your apps, and tools, not cluttered with too many items on one page. Navigation is simple and easy to learn. You can move the app tiles, around, and organize them the way you want, so being able to customize the home screen is a nice feature. There is another similar device I had before that I wont name that really cluttered up the home screen with too many items. Not so here. Overall this is a powerhouse all in one media device. I cant think of anything this doesnt have or do that I would ever need. Paired with my UHD TV it does it all. This is a great device to add to your entertainment system that will play just about anything you put in, or connect to it. Highly recommended.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Compact powerhouse

    Posted
    BeingHonest
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member
    • Top 1000 ContributorTop 1000 Contributor

    A more budget friendly version of the highly rated UBP X800, this player does everything it's bigger brother can do but coming a half the size. The audio and video output is excellent and has the same features as the X800. The big difference is that the X700 will support Dolby Vision, but that will come in a future update. While the performance is great, the build quality seemed to have suffered a bit. The body feels really light and almost hollow. The disc drive is a bit more audible and vibrates a bit more. Good: Excellent video and audio Small form factor Dolby Vision (to come in a future update) Bad: Feels a bit cheap No HDMI cable included App support is still lacking The price is only a bit cheaper than the X800 I also own the X800, which was one of the best players of 2017, and I was concerned about the performance of this smaller form factor. After having used both, there's not a whole lot of negatives here. Setting it up was simple, and only took a few minutes to update the firmware and get going. The remote and UI is very user friendly. The remote is much smaller, but has the same button layout as other Sony remotes, and is almost the same as the X800, so no features were left out. The performance is just superb. I didn't see the difference between this and the X800. The video is clear and crisp and the Atmos soundtrack is excellent. I tested with John Wick, with the rain scene, and I was surrounded by the sound of the downpour. In Pacific Rim, the color and contrast really pops. Sony promises a future support for Dolby Vision, which is awesome if you own a compatible TV. Sony players seem to be lacking a robust app support. It has the major streaming apps, (Netflix, Amazon, and Youtube), a handful of music apps, and the rest are unusual default offerings. Unlike their smart tv, you can't download anymore so what you see is what you get. The main downside is that you can see the cost cutting. The overall build quality feels a bit cheap. The body is super light, and it feels like it's hollow. The metal seems thinner and has a bit of a flex. When the disc is spinning, I can hear it more than my other player. There's now a small power brick as well. The player also didn't come with a HDMI cable. Cost cutting is fine, but the MSRP for this player is a bit high, coming in only $50 less than the X800. Still performance is the main factor and this player meets that expectation.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Fantastic 4K Picture Quality / Built Not So Much

    Posted
    MarcinL
    • My Best Buy® Elite Plus MemberElite Plus Member

    Quick Review. I've now owned four 4K players. Samsung K8500, M9500, Sony 800X and now Sony 700X. Still use them in various rooms. Bought Sony 700X because upgraded one of the TVs to OLED and needed Dolby Vision. PROS - Great PQ on 4Ks and Blu-Rays. Same as Sony 800X. Nothing different between the two players other than 700X can do Dolby Vision. - Standard Remote / Menu - to me this is a PRO because believe it or not I'm used to Sony products so setup and setting configuration for me was too easy - DVD upconverting is excellent as always with Sony. Samsung is not as good. Yes I do own few DVDs. Still own True Lies which is not available on Blu-Ray or 4K yet and it looked great. CONS - Cheap built. If I'm going to spend $180-$200 can you at least make this decent? Plastic just makes it look cheap. - Watched about 20 movies so far and found few issues. Some I found fixes for so it's absolutely a firmware issue but at least not a bad one rather than player being broken. One time it did not power on or do anything so unplugging from the wall and back in helped. This also happened to me on other players like Sony 800X and Samsung so no big deal. If it continues to happen I will update it. Now for the glitches - I found that when you have DOLBY VISION setting set to "ON" the player just acts weird with Blu-Ray movies and Non-Dolby vision 4K discs. it either freezes before menu loads, pixelates or straight up won't play a movie. For example Dr. Strange it just paused the disc, where as it wouldn't even play Skyfall at all. Turning the Dolby Vision setting to OFF solved all problems and I have't had any issues. While this is a pain to me this is actually something I can live with as I really wanted this player because this is one player where you can CHOOSE to either watch 4K disc in HDR or same 4K disc in DOLBY VISION with a setting change within this price range. Not sure if $1000 Oppo or Pioneer do that as well but I know none of the other players near this price range do it. Other players simply choose Dolby Vision automatically if disc is encoded in Dolby Vision. Sometimes the movie looks better in HDR at least to me. For example Hunt for Red October Dolby Vision to me is actually worse than HDR so this is a great feature. Didn't know if new Sony 800X2 that is coming out in few months will have this or will it be automated but it will definitely cost at least $100-$150 more. As far as the glitch I'm thinking Best Buy is taking all these open box players back due to this issue so a simple setting in menu makes these players just as good. Don't be afraid to buy an Open Box if you find it cheaper.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic Blu-Ray Player

    Posted
    cusedice
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    Stepped into this Sony from another well known brand Blu-Ray player and I am extremely happy with the change. The build quality is excellent and with all the features and technology included, the player is somewhat future proof. Setup was easy, although once I got it connected to the WiFi it needed to download a large firmware update. Not a big deal, and only took a few minutes with my wi-fi connection, but just be aware you'll have that to do out of the box. There is also no HDMI cable included so you'll need to use your existing cable or buy a new one if you don't have one laying around. Picture quality is great and unlike my last Blu-Ray player, this one doesn't make noise when the disc is spinning or the movie is playing. That alone makes it worth it for me. Aside from how quiet it is, connecting to Netflix, Amazon or Hulu apps is easy and seamless. Audio is clear and crisp and I have had no issues with anything on the player after several weeks of use. The settings menu gives you the ability to change just about any setting you want based on your setup (TV size; soundbar or surround; bitstream or PCM; etc etc). Many options allow for auto detection so if you're not sure, leave it on auto. One setting I would recommend changing is the feature that allows the unit to be controlled via HDMI. With this setting on, when you turn on your TV, the player automatically turns on too. If that's what you want, then it's already set. But if you usually just turn on your TV to watch TV, it will get annoying having to constantly turn off the device. All in all, this unit does everything it promises and it does it very well. It's a small device that is lightweight and looks sleek and minimal from the front. Yes, the front facade is plastic, but the main unit is aluminum and feels very sturdy. Don't be fooled by the pictures that make it look like it's all plastic. This is a high quality unit at a reasonable price point. I would highly recommend this to anyone looking for a 4K blu-ray player with streaming capability.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Delivers in Price and Definition

    Posted
    tgharrell
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member

    Before I got the Sony UBP-X700 Blu-ray player, I'd been seeking out 4K since it hit store shelves. The primary reason for not picking up a player before was cost, as it just wasn't worth it to me for the enhanced definition beyond FHD. But 4K Blu-ray players are now in a better consumer range, as are 4K TVs. I set myself up a while ago for 4K with a UHD TV but just before HDR became consumer-friendly, so I had to go into this without that (for now). Still, 4K stands out, and it's so easy to tell. The picture quality is beautiful and clear. If only I had HDR capability! I've tested the UBP-X700, and all-in-all, it does its job—it plays UHD 4K media in HDR or SDR, and for myself at the very least, I can also enjoy my 3D movies. It's the data processing that counts, and so with this relatively inexpensive Blu-ray player, you can play any media you want (not just movies) in spectacular definition thanks to those higher data rates. Unfortunately, you also need the bandwidth, and this device is not packaged with a high-speed HDMI cable; you'll need to pick one up if you don't already have one. The number of apps built into the system can provide you with streaming movies and music. However, the number of apps included is severely limited. It's not a problem for me, as I have so many other devices throughout my home that get me what I want. Thankfully you get some of the more important ones like Netflix, YouTube, and Spotify. Chances are, though, that if you have a 4K TV, it's a smart TV, and you already have these apps and more. If not, that makes this device even better! At the time of this review, it remains to be seen if other apps will appear through firmware updates. While it's a great product overall, and affordable compared to many other 4K Blu-ray players, I was upset that no high-speed HDMI was included, and the device itself seems cheap in that it's super light and feels like a metal husk with nothing inside. And personally, I'm no fan of glossy surfaces, and the entire front is glossy. I did run into one problem where a UHD 4K movie I played froze about two hours in. After restarting the player, it worked just fine, leading me to believe it was an error with the device. Hopefully that problem does not happen again.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Sony's 4K Blu Ray Doesn't Disappoint

    Posted
    NoNameNick
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member

    The Sony UBP-X700 4K Blu Ray player is a nice piece of gear. Right out of the box, it feels solid and well-made, the remote is compact, but has everything you need arranged in an easy to access manner, and all the needed connections are available on the back panel for all but the most demanding audio/videophile user. For $249, this is a great entry level piece of gear. Let's start with setup. The back panel connections are clearly labeled. Simply plug in the included power supply, connect the HDMI cable to your TV or AV Receiver, power up the unit, and follow the guided setup. This will get you connected to wifi and up in running in just a few minutes. As a bonus, if you have wired network available where you'll be watching 4K movies, there is also a LAN port on the back panel, allowing for a more reliable and speedy connection than wifi provides. Also, there is a second, audio only, HDMI port provided for those who want to experience a 4K picture without upgrading their AV receiver to one that is HDCP 2.2 compliant. Simply connect a second HDMI cable to your AVR (in addition to the one supplying both picture and audio to your 4K TV) and you are off to the races! Watching a 4K Blu Ray disc was exactly as one would expect. Load the disc, wait for it to boot up, and navigate the menus to start playback or select a scene. Picture quality was excellent, and I didn't notice any undesirable artifacts or jerky motion. As a bonus, it also does a nice job up-converting standard Blu Ray content. Sony says it does some up-conversion processing of DVDs as well, but I haven't watched one yet. That usually comes at the holidays, with old Christmas movies... Now we arrive at the reason I gave this unit four stars instead of five. Once everything is set up, you have to do a little digging around to get Netflix, Hulu etc. up and running. I've used Blu Ray players from vendors who lack Sony's reputation for quality, and found the most common of apps preinstalled and simply awaiting my username and password. This one required a bit more effort. There is an upside to this, though. If you aren't a user of these services, the device's home screen isn't cluttered with icons for services you don't ever click on. Over all, as an entry level UHD Blu Ray, this one checks all the boxes, and I am very happy with it so far..

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Disappointing features

    Posted
    OlyGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    SONY has been making such devices for ages now. Therefore we expect them to learn, evolve and improve the features. Not this time. First of all no complaints about the picture or the sound quality. All A-Ok. However, when you use a DVD player you expect features that increase your viewing pleasure and NOT fool around with the remote while enjoying the movie. PROS: * Dolby vision, which no other similar priced model has. * WiFi setup was easy CONS: * For sound pass-through to external receiver, you'll need to use the second "Audio HDMI" port of the DVD player. This means DVD player remote can't control the sound anymore. You'll need 2 remotes to watch the movie -- DVD player and the Receiver remote. * I wish there was an optical port for the Audio so I don't have to use TWO expensive 18ghz bandwidth HDMI cables. Secondly, routing two HDMI cable only increased my cable clutter. * There is no "resume" function. Before buying this player I used PS3 as a Blu-Ray player which had a resume feature, I miss on this one. * WiFi compatibility is only 2.4 Ghz . Not 802.11/ac. Nearing 2019, this is a BIG MISS on Sony's part. * DVD faceplate has no other buttons except EJECT and ON/OFF. So finding remote becomes important to operate it. * The whole plate in front of the LED acts as a click switch. While troubleshooting sound problem in the back, I kept turning it off accidentally, while a movie was playing. This was annoying. Hence my issue about the RESUME function. * I wish Slow motion function was a separate button on the remote. Otherwise slow motion feature is quite limited. This is a another BIG MISS on SONY's part. Not sure why SONY wouldn't use the similar firmware/features across all their devices like Apple does. Ultimately, my advice is before investing money on a 4K DVD player, go to try out different DVD players. It will take time but at least you won't be annoyed with the device by bringing the wrong one home.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent purchase for the price

    Posted
    MikMo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Upgraded my tv last August, a 65 inch LG sk8000pua with an X Box One X. Perfectly happy with this setup until suggested videos on YouTube started popping up concerning problems with the One X as a blu ray/4k player. Started watching and after many videos and related articles, this seemed to be a valid concern. Started research into a possible stand alone player and this one kept showing up. After many glowing reviews, mostly about performance and price, I made the purchase. The most notable thing out of the box about this player is the size, smaller than most. That can be said of the remote as well. Comparably small next to my other remotes. No display on the front panel, but I can live with that. It as a plastic door that drops down as the disc tray ejects...seems a little flimsy. The amount of apps available is disappointing. Only useful ones are Netflix, Hulu, and Amazon Prime. Where this player really shines is playing discs. As with all 4k devices, it takes awhile to get the settings down to your liking. Once I did with the tv and this player, the difference from the X Box was like night and day! Crisper picture, deeper and richer colors as well. It also upscaled content so it breathes life back into your old library. One of the points to buying this player was being Dolby Vision compatible. I've noticed that while while watching content in Dolby Vision, the color and picture seemed slightly washed out. A friend of mine who works at a major online electronics retailer explained that today's tv's aren't fully capable to reproduce the DV signal. Believe me, that's just fine because HDR-10 works just as well, in my opinion. Don't shy away from checking to see if this player is available on open box. I got mine for $120 and I consider that a steal. I would highly recommend this player, especially if you are using a console for streaming or watching content on discs...you will not be disappointed!

    I would recommend this to a friend

    • Brand response

      SonyListens

      Hello MikMo,


      We’re glad you like the product! Thank you for choosing Sony!

      Regards,
      Zac Sony_US

  • Rating: 4 out of 5 stars

    Beautiful picture, some internet issues.

    Posted
    Cliffy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I picked this up for a little over $150.00. I had just purchased a 4k projector and needed something to stream on and to watch UHD discs. Positive: Beautiful picture. Price was great for a Sony UHD player. Films look beautiful. It streams well, usually. Biggest positive is you can run an older audio system through a separate HDMI. Without that separate audio out, I wouldn't have been able to use my Yamaha surround system. My receiver is only about four years old, but was purchased before HDCP was ubiquitous. If you have an older receiver, you understand how important the extra audio out is. My audio and video are not downgraded like in other setups. Negatives: From the day I purchased it, the Ethernet connection didn't work. It is in the same room with my gateway and it couldn't connect to the box for some reason. I wanted the hard connection for the best streaming and it simply didn't work. I was able to make internet work via WiFi, but it has lost signal multiple times and had to be reset once. None of my other devices in the same room, including Amazon Fire TV and two laptops, have ever had the same issue. Also, the remote. The remote itself isn't terrible, but it has had a weird lag before and it seems to eat batteries. I purchased this two weeks ago and I've changed the batteries twice. I used up the initial battery and then had to use some from my other remote briefly before it drained them too. The light at the end of the remote that shows it is being used doesn't light up when a button is punched either, no idea why. Overall: One of the better and cheaper options if you want a streaming center and to watch 4k discs, but not without problems. The biggest plus is the separate HDMI audio out and the picture from 4k discs.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Premium 4K HDR Player

    Posted
    Kotor
    • My Best Buy® Elite MemberElite Member
    • Top 100 ContributorTop 100 Contributor

    I received this player as a birthday present and am using it exclusively for playing 4K discs so I am going to limit my review to that aspect because I am not using it for streaming. --SETUP-- Setup was as simple as plugging in the device, connecting the HDMI cables, and connecting to my WiFi network. --FEATURES-- This is a full-featured player and has everything that I would expect from a player in this price range. This player has two HDMI outs which is important to me because my home theater receiver is not 4K HDR compatible. So I was able to configure the second HDMI output on this player to audio out and connect it to my receiver. Compatible with HDR-10 and Dolby Vision (low-latency). --PICTURE AND SOUND QUALITY-- Picture quality is amazing. 4K HDR of course looks fabulous but even standard Blu-rays and DVD's look great. Sounds quality is pristine. this player is compatible with all of readily available codecs.l --VERDICT-- I really like this player and am going to use it as my primary player for physical discs. The picture and sound quality is that good!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Sony - UBP-X700 - Streaming 4K Fizzle

    Posted
    TexasATrain
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Purchased product on sale approximately $70 less than full MSRP. Real bargain. Unpackaging the player revealed a product footprint that was smaller than I've ever seen before. The player exterior looked and felt cheaper than any previous Sony player units I've owned over the years. Strange. When hooking up the UBP-X700 to my new 4K LG OLED (which has Dolby Atmos capability) it would not play blu-ray disks if both "HDR" and "Dolby Atmos" options are selected (as recommended by the user manual). Only when I deselected the "Dolby Atmos" option would the blu-ray disc play. Not content with the outcome, I researched online as to what was going on and found that other users were experiencing similar problems, primarily driven by wonky firmware. Even after performing a software update this behavior persisted. Rather than deal with the frustration of not being able to avail myself of my TV's Dolby Atmos capability and do manual work-arounds as suggested by the online community of users, I returned the unit and exchanged it for LG's 4K Blu-ray Player (UBK90), paying a premium price but with flawless performance. Bottom Line: I was very surprised that Sony (known for its tradition in high quality products) released this product into the marketplace without sufficient enough testing. Disappointing.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi TexasATrain, thank you for sharing your feedback about the unit. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. ~Erin sony_US

  • Rating: 5 out of 5 stars

    A quality player

    Posted
    DenverFellow
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this player in the first week of September and decided to wait for a couple of months before reviewing its performance here. In over two months of use, my unit has played both Blu-Ray and 4K UHD movies without any issue. The unit works with my WiFi router and comes with a number of pre-loaded apps to access streaming services, such as Hulu, Netflix, and MLB-TV. With a 4K HDR disk, the resolution is sharp and the colors are amazingly vivid. To accommodate my home's physical setup, I selected this particular model for the dual HDMI output ports, (one for my 4K UHD TV, the other going to my stereo.) Disks with 5.1 or 7.1 audio have delivered cinema quality sound through my 7.2 home stereo system. For action and science fiction films, you must have a subwoofer! Disks with 2.0 audio, like the blu-ray African Queen, will not deliver as much low-end kicks to your derrière obviously. Thus far, my only complaint is with the RMT-VB201U remote control's layout. (Size: 1.75 inches wide, 5.125 inches long.) Its play, pause, next track, prior track, reverse, forward, and stop buttons require careful operation due to their size and how tightly the designer grouped them together. I cannot operate these controls by touch alone, and must view the remote to match my finger to the proper button. As a result, I've pressed the wrong button halting the movie and returning to the unit's main application launch screen. The remote's best controls are the navigation buttons because they're about three times larger than the playback controls.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not ready for prime time

    Posted
    AwesomeHeroSTeve
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have been waiting for a while for a good replacement for my current UHD Blu-Ray player (1st gen. Samsung UBD-K8500), which I continue to experience freezes with. This Sony has a lot to offer for the price, and I after reading all of the positive reviews here I was optimistic. However, after less than 24 hours I am returning it. After hooking it up and powering it on it notified me that there was an update available. I made several attempts to download and install the update, but the progress bar froze at 0% each time. Not ready to give up easily, I downloaded the firmware update from Sony's web site and copied it onto a USB thumb drive. Using the USB method, I was able to complete the firmware update. Tried several UHD movies and they all played well. Picture quality was excellent. However, while watching the new "Justice League" UHD metalbox edition it froze up about 90 minutes into the movie. A quick online search found several other owners experiencing the same problems with this model. I want to like it but I'm going to stick with the Samsung I already own for now. I really wish someone would produce a product that just works. I'd pay a premium for it.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Player, Dolby Vision needs some work

    Posted
    BC007
    • My Best Buy® MemberMember

    I initially bought another brand's player that supported Dolby Vision but returned it when the DV update for the X700 came out! The image quality is unmatched on this unit, Sony does a terrific job with PQ here and blows away the other brand's 4K UHD performance. Video is crisp yet not over sharpened, with very lifelike colors true to the actual image. Motion is handled smoothly. The sound is very detailed, precise yet powerful! The sound performance of this unit blew away my previous unit from another manufacturer, requiring almost 5 to 8 db less in volume to achieve similar output levels! Now that we have the good, here's the bad: The Dolby Vision implementation. Unlike other players that auto detect DV and put the player in the correct mode, you have to enable it, and when you enable it it plays everything in DV! Even if the source is not DV! For a unit sold in 2018 with DV, this is just pure unacceptable. Seriously how do they even release this feature like this? I have to remember what movies have DV before hand to get the correct performance. Hopefully they'll fix this in a future FW update, because no auto DV switching is really holding this thing back from becoming one of the best on the market!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent

    Posted
    glspark2007
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    I have this Blu Ray player hooked up to my 65" 4K HD TV. The TV is not a top of the line model, but it definitely provides a good quality picture. However, I didn't realize what I was missing in picture quality until hooking up the 4K Blu Ray player to the 4K TV. My cable box doesn't have 4K, so I really wasn't getting the full benefits of a 4K viewing experience. This Blu Ray player changed all of that. The picture I get now is ridiculously clean and clear. I also upgraded my Netflix subscription to the Ultra HD and use the app from the Blu Ray player to watch. In my personal experience, the picture quality I have now is second to none. While it's true that not every app for a smart device is available on this player, it has all of the major ones (Netflix, Hulu, Amazon), and I personally don't feel like I'm missing anything. I would suggest that if there's a particular app you want, make sure that the device(s) you're looking at have the apps that you want first. As with most smart devices, this player was a breeze to set up. Plug in power and HD, set-up Wifi, and you're basically ready to go. No complaints here.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Superb 4K Quality; Plays anything

    Posted
    Titan5178
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 500 ContributorTop 500 Contributor

    This is an excellent pairing with any 4K TV. Even better if you have an HDR-10 or Dolby Vision compatible TV. I was using an Xbox One X for Bluray/UHD playback but in my opinion this is better. The interface is much simpler and easier to use without all of the advertisements and gaming clutter that I get with the Xbox. Two of the biggest advantages of having this standalone player is that it is fast and most importantly quiet! Being a bit of a nerd I also like that when playing a disc I can hit the display button and see exactly data it is outputting to my TV such as resolution, HDR/SDR, video and audio codecs and bitrates. The only real downside that I see is that it is expensive and may not have everything you need for your home cinema. You will probably need to complement the disc player with something that has support for apps that are currently missing on this platform such as HBO or a network app such as Disney Now. Pros: Pristine 4K and HDR Picture Quality Disc loading is fast 4K Streaming Apps (Amazon, Vudu, Netflix and Youtube) Supports a wide range of video formats and codecs High Res Audio Support Ethernet and USB Port 2 HDMI Outs (1 is audio only) Compact/Lightweight Cons: App selection is limited Expensive

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A decent, but simple UHD/4K Bluray player

    Posted
    Andyj
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member

    Like a few others, I had previous used an Xbox One S as my UHD Bluray player. While the interface was not user friendly to those whom might want to just "pop a disc in and go", it did the job. On the other hand, Sony has gone the more simplistic route with this product. I have owned a couple of their 4K upscaling players (not to be confused with this product line), one of them used this similar interface. It covers the basic things, such as Netflix, Hulu, Youtube, etc. It leaves out support for other streaming apps, such as HBOGo, Amazon movies, Google Movies, and a few others. I want to say this uses the Opera Web store, but I would have to double check. In any case, this is not a replacement for other streaming devices. With that said, the interface is quite simple, it lends itself to the ability to pop in a disc, whether it be DVD, Bluray, UHD Bluray, and others. It supports streaming files across a network, such as images, videos, and audio. I like this player overall, but feel that Sony has been a bit late to the UHD Bluray game, as they have had "4K" televisions since 2014/2015. The picture and sound quality are great, but not enough WOW factor at this price point. It does play UHD Blurays, including HDR effortlessly, but for the average consumer, it sorely lacks any eye candy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent player

    Posted
    FlyingC
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember
    • Top 1000 ContributorTop 1000 Contributor

    For years I used an old Sony player for DVDs and my PS4 for playing any Blu-ray discs. I decided it's time to have a dedicated player and it's great. Setup was extremely easy. After hooking up power and the HDMI out, it prompted me to set up the wireless connection and then download a fairly large firmware update. Everything went smoothly and I was in business in about 15 minutes. The playback quality on my 4K HDR TV is fantastic and I couldn't be happier. Some reviews mentioned a little bit of noise from the spinning disc, but I haven't noticed that myself. Compared to my old DVD player or even the PS4, it seems much quieter. The most popular streaming apps like YouTube, Netflix, and Amazon are available on it, but if you have a favorite app you might check to see if it's available before you buy. You'll also want to get a decent HDMI cable as none is included in the box. If you're looking for an excellent Blu-ray (and other media) player, I think you'd be happy with this one.

    I would recommend this to a friend