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Customer Ratings & Reviews

Your price for this item is $328.00
The comparable value price is $329.99

Customer reviews

Rating 4.6 out of 5 stars with 3119 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the UBP-X800M2 Blu-Ray Player for its outstanding picture quality, amazing 4K resolution, and ease of use. Many appreciate its Dolby Vision and upscaling capabilities, along with its great price. However, some customers have expressed concerns about its reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 3,119 reviews
  • Pros mentioned:
    Picture quality, Upscaling

    Rated 5 out of 5 stars

    What a difference

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't believe this player would make a difference in sound quality but it did. Compared to a 3 year old Samsung bluray player, I noticed the sound is clearer and has more bass...punch to it. The upscaling does a good job too, but didn't have a chance to do A/B test to see whether the Sony is much better than the Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very good and simple 4k HD unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to go with a new 4K tv. It is a compact unit that is like most players being easy to use and supports all the different formats from ultra HD down to a standard DVD. The picture output is good and the picture it produced on the TV was outstanding. We think it is a great unit.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Upscaling

    Rated 5 out of 5 stars

    SONY quality at a Best Buy price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. SONY quality. With my 99 inch SONY 4K TV. The picture is movie theater quality. Upscaling is great benefit. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video player, sound, picture, easy to use, etc. I am very happy with this video player! Really enjoyed! I recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently was using a Samsung 4K player and the switch to this Sony 4K player was definitely worth it. My Sony tv has Dolby Vision and this player just compliments my movie watching experience. I highly recommend this Sony 4K blu ray player. Easy to use and awesome to watch movies and stream. Thanks Best Buy you’re the best.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision, Ease of use

    Rated 5 out of 5 stars

    Amazing Blu-ray player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Blu-ray player! It was extremely easy to set up and connect to my receiver. And it is also easy to control via HDMI CEC via my Sony TV as well. Dolby Vision 4K is automatically set up by default for supported titles, too!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Upscaling

    Rated 4 out of 5 stars

    Excellent Bluray

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No negative issues. Audio quality and Video resolution is excellent. I am running this through a Yamaha RX-V685 receiver that is Dolby Vision compatible and then the Sony - 55" Class - LED - X950G. Further research on my part is needed to determine how to set the Sony TV and Blu-ray in order to correctly upscale 1080 HD to 4K. Overall, very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my home theater receiver to a unit that accepts the HDMI interface. However the Panasonic DVD-Audio had the choice of 6 discreet RCA outputs or a digital coax output. Had to use the digital coax cable with the new Onkyo receiver. This never sounded right playing DVD-Audio through digital coax. So my collection of disks collected dust. I then heard the Sony UBP-X800M2 played DVD-Audio disks and got one ASAP. I am more than happy with this unit. 4K, Bluray, DVD, CD, DVD-Audio, SACD all play perfectly. OMG! The sound is so great, 96 khz 24bit 5.1 surround sound! I bought this just for the DVD-Audio but it plays everything I threw at it beautifully! I cried hearing my DVD-Audio disks again as they were meant to be heard, wow!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome quality picture!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4K Blu-ray player is fantastic! I bought it to go with my new 4K Vizio television. The quality and the clarity of the picture is amazing. I love that all I have to do to play a movie is insert the disc and press play. It turns on the player and the television system.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Dolby vision, Picture quality

    Rated 3 out of 5 stars

    Mediocre Player

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disk Player is okay. The setting screens seem ancient and this player froze up a lot when turning on. I had to unplug device to get going each time. Provides crisp video both in Dolby Vision and 4k UHD

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sony products. This one has met my high expectations. Works well with my home entertainment system.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision, Picture quality

    Rated 5 out of 5 stars

    Sony does it again !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A requirement if you want to see what the new Ultra HD talk is all about. With a 4K TV, correct HDMI 2.1 cable and the Sony UBP-X800M2, I'm in heaven. If details and sound quality are important, this DVD player gets the job done !

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision
    Cons mentioned:
    Streaming

    Rated 5 out of 5 stars

    Great option for disc playing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player for all your discs formats. Dual HDMI outs. Didn't know only three apps for streaming. Wish I had more choice there. I own a previous model which has more streaming options. Like that it has Bluetooth feature for headset pairing and late night watching.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Good, but a bit pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this much yet, but it is easy to set up and working. The quality seems very good so far. We will see how well it lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung soundbar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless sounbar. The soundbar setup and installation couldnt be easier and the sound quality is amazing for its size

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Streaming

    Rated 4 out of 5 stars

    Very good player

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solidly built and attractive in your rack, this 4K Blu-Ray player handles disks that even other players won't read. Sound is strikingly clean from the pass-through 2nd HDMI output, while video is sharp and colorful from the primary. The only thing negative I can come up with is lack of streaming apps. Then again, I didn't get this to stream.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Blu-ray.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Blu-ray player. Easy to hook up and operate. Plus the image quality is beautiful with great depth!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great value for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily integrated into my system. Works great as i expected. Wish the the remote control had backlit buttons for easier operation.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision, Picture quality

    Rated 5 out of 5 stars

    Lot bang for buck

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its has big footprint and solid construction(QUIET), simple efficent remote, dolby vision with update. Only negative for me no optical to conect to intgratad amp but does have coax and hdmi audio out sounds great

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box excellent. Quality as described, and came in original packaging. Would never know that it was an open box product by looking at it. Works great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cedric, We’re so glad to hear your open-box purchase was a hit! It’s awesome that the quality matched the description and it arrived in pristine condition with the original packaging. We love knowing it’s working great for you too! Thank you for choosing Sony. -Jess Sony_US