Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $328.00
The comparable value price is $329.99

Customer reviews

Rating 4.6 out of 5 stars with 3119 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the UBP-X800M2 Blu-Ray Player for its outstanding picture quality, amazing 4K resolution, and ease of use. Many appreciate its Dolby Vision and upscaling capabilities, along with its great price. However, some customers have expressed concerns about its reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 3,119 reviews
  • Pros mentioned:
    4k
    Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great as a starter 4K player.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s been a great player! I love how you can connect to Bluetooth headphones. It’s a solid player for people getting into 4K players. The only negative is that it glitches here and there. I would have to restart the whole player. It’s happened rarely, but it is still a pain. Other than that, I enjoy the player very much.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    The Best 4K UHD DVD Player !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great DVD player! The easy setup, Quality of picture, make this a must have for 4K UHD Movies. Watch movies on it with a Sony A8H Oled TV, Sony HT-Z9F Sound Bar, SA-Z9R rear speakers and you will be amazed!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent performance better than average remote

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is much heavier than most blu-ray players and is is supposed to make for a more stable output from the laser module and it seems to work very well. There are multiple output ports including two for HDMI, one for video and audio and one for audio only. Current generation WiFi is supported and provides for enough bandwidth to stream 4K videos from Amazon. Be aware that the second HDMI output for audio only is to be used if you do not have a AV receiver that can process the full 4K stream from the player. Do not use this second HDMI output if you have a AV receiver that can process 4K video and audio as the Sony seems to overheat and have problems with video output when it has to support both HDMI ports. I have a Denon 4300H and it has no issues when processing the 4K output from the Sony UBP-X800M2 player using the single audio and video HDMI port. The remote is one of the better designed ones with a clean user interface and not crowded with superfluous buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Streaming

    Rated 4 out of 5 stars

    Great 4K player

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the UBP-X800 and loved it so much I had to buy another for another room. Great picture on any disc. The audio is awesome. I have lots of SACD and DVD-A discs. This player will play most any disc except for HD DVD. I like the streaming options better on the older unit. If this had the same streaming options it would be 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great player!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player, just what I was looking for. The picture on my LG OLED tv is awesome, and sound through my dolby atmos set up is equally as fantastic. Easy to set up and use. Played some audio CDs as well with no problems. Great picture, fantastic sound, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K From old DVD's

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed to see an old standard DVD coming up as 4K and 60 Hz on my 77" TV. This is by far my best Blu-Ray player.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimC. It's great to hear that you are happy and amazed by your DVD player capabilities!. If your TV supports enhanced HDMI formats and upscaling settings, this could explain the improved viewing experience you are witnessing. Thanks for choosing Sony. -Milton Sony_US

  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Didn’t know what I was missing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m all about optimizing my home theater experience. My previous LG 4K Blu-ray player provided what I thought was decent performance before demons surfaced. It’s difficult to find players that offer support for both Dolby vision and other hdr formats. It’s all a game of give and take, but this device ticked all the most important boxes. As far as performance, the image quality is absolutely stunning. I had no idea what I was missing over the LG. I’m an audio geek and have a banging 5.1.2 setup. The sound fidelity this player provides with movies and music is staggering compared to the previous device. Each time I watch a disc I see and hear things I didn’t know existed, especially with Dolby atmos and dtsx formats. I haven’t tried any of the streaming services or Bluetooth on this product. Only four stars because on three occasions it has frozen and skipped forward during disc playback.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my Sony soundbar system!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar (plus rear satellite speakers) are absolutely awesome. The sound quality is amazing, great bass response and vocal clarity. Easy blue tooth connectivity through the Sony app. Have had this systems for several years and have only had to re-pair the subwoofer to the main unit once! Spent a lot of time in the store comparing this one to a comparable Bose system and I think I made the better choice!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 4K Blu-Ray Player

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fair review, only used this nice looking device once so far. I will say the setup is easy, could only be simpler if someone else set it up for me. Plug in, enter password for wireless, connects right up quickly. I have watched one 4K movie, so far, to see how it worked, no issues, inserted disk, a few seconds later the promps popped up to start the movie. If this device last the years my Sony Blu-Ray player has lasted, and still going, it will be worth the price. All this Google stuff I am not sure about, don't trust Google, but maybe I'll peak at as long as I can clip its wings.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Nice player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video and audio quality look great. Would be nice if the remote was backlit, but it's been very nice overall and can't really complain. Has a lot of features for audio and pretty heavy compared to previous Blu ray players I've used.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Outstanding in every respect

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this bluray dvd player for a week and I must say I am very glad of chose this one Setup was very easy,Picture quality is great and it easy to navigate thru the menu For the money it is an excellent player loaded with many features

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    One of my favorite technology purchases!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new player! It is very easy to use. The picture is fantastic! I now refuse to buy anything but 4K Ultra HD movies. The sounds is better, the picture is better. The only problem with it is that I want to watch movies when I should be at work or working in the yard.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision, Picture quality

    Rated 5 out of 5 stars

    High quality Blu-Ray and DVD Player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality Blu-Ray and DVD player. Improves the display quality of my DVD's. Works quietly and smoothly and has solid chassis. Gives a very good picture and has lots of features like Dolby-Vision. I am impressed with this products performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent colors. Easy set up. Great value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Sony unit as back up for my OPPO UDP-203 4k player. I was pleasantly surprised by the quality of the unit which ranks with my OPPO player despite it being a lot less expensive. The Sony unit also plays my SACDs and is easy to set up. I give it my highest recommendation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony UBP X800 Blu-ray player

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Sony Blu-ray player for 4k playback on 3 different 4K TV setups. Works great. Easy to setup and use. Quality Vidio and sound. I have had no issues over the past 10?years of use. Price on sale was a great value.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Best Buy is the place to buy this.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The UBPX800M2 had everything I needed, 4K, 3D, DVD-A. It replaced my Samsung UBDK8500 which was great but didn't handshake well for 3D. But the real star was Best Buy. I noticed some odd artifacts in blu-ray discs, and it took a while to figure out that it wasn't a setting, or my receiver, or TV. I took the unit back to Best Buy a couple months later, and they replaced it - no questions asked. The new unit is perfect - no artifacts. Thanks Best Buy! ps: They had the best price too...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Upscaling

    Rated 5 out of 5 stars

    Sony Blu-Ray - UBP-X800M2 - Streaming 4K Ultra HD

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony -UBO-X800M2 - Streaming 4K Ultra HD Hi-Res Audio WiFi Built-In Blu-Ray player (Black) is easy to both set-up and use. This Blu-Ray player up-scales ordinary DVD's and ordinary Blu-Ray DVD's very nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent player. Good build quality and ease of use. The only negative is that you have to manually turn on dolby vision if the 4k disc supports it. If the 4k disc only has HDR 10 then make sure dolby vision is turned off in the settings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony - UBP-X800M2, An Excellent Choice !!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - UBP-X800M2 surpassed our expectations, completing our audio video entertainment center. It was easy to setup and everyone could learn how to use it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Samsung4kUnacceptable, we're glad you like our product. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays just about everything. Super Auido CD’s sound incredible and 4K UHD Blu-Rays look spectacular!

    I would recommend this to a friend